TUI Musement Anmeldelser 

All was good with the trip but on the way back, the driver forgot to drop me off and drove past my drop off location. What should have been a 10 minute journey from the port back to the hotel took 1 hour. They dropped me alone in an unknown place where a taxi arrived.

Amazing TUI Rep, told us all about the experiences. Super easy to book, went straight through.
Great support from TUI team when needed

Mi experiencia con este intermediario ha sido nefasta. Pese a cobrarme el dinero de forma inmediata y confirmar la compra, no me remitieron las entradas y me emplazaron a su horario de atención al cliente para dar respuesta a la incidencia.
Si bien su equipo de atención al cliente escaló la incidencia, la respuesta es del todo decepcionante: no emiten los tickets por un problema técnico, luego indican que es por falta de disponibilidad y ofrecen la devolución del dinero. No obstante, si bien el cobro es inmediato, su devolución te toca esperarla 3-5 días, o en 10, como dice en su correo de confirmación de reembolso. Acojonante.
Recomiendo evitar este intermediario, pese a las ofertas que hagan, te ahorrarás un tiempo valiosisimo y luego, después de resolver el entuerto, tendrás que volver a hacer la compra y, probablemente, lo harás con el distribuidor oficial para evitar otro marrón. Ahórrate el disgusto.

Very sample to proceed

We’ve just come back from a holiday in Turkey and one of my bucket list places to see was Pamukkale now don’t get me wrong the place itself is amazing to see but the actual travertine is very slippery and quite sharp you cannot wear shoes for obvious reasons so keep that in mind also it’s a lot of walking in heat although the do have buggies that take you round you have to go and book those. It was extremely hot when we went and there wasn’t a lot of shade it became almost unbearable the Japanese tourists had the best idea they all brought umbrellas.
Now on to the tour itself we booked through Easy Jet and it does state the entrance fee for Pamukkale is not included what they don’t tell you is how much extra it is!!! The trip cost me for 4 adults £280 that included approximately 9hrs sitting on a coach(we were out from 6:15am till 8:40 we were last drop off) with an extremely knowledgeable but totally bonkers guild a very basic breakfast the usual stop at a place that’s trying to sell you things in our case an onyx factory who’s staff followed you around until they realised you weren’t going to buy anything then couldn’t wait to get you out! Then the stop at Pamukkale this is where we learned it was going to cost us another £27 per person to get in 😳 and that doesn’t include being able to swim in cleopatras pool that’s another added cost!! Then at 3:30 an ok lunch So in total it cost me £380 plus drinks( without the pool swim) which for me personally was way overpriced. Pamukkale is well worth a trip but id highly recommend trying to find a trip that literally takes you there and nowhere else lots of locals take their children there early evening so its very popular and busy.

Fast and easy to complete.

We had a trip which was cancelled. After 42 days and some apologies we had some of our money back. Apparently the exchange rate was very high that day so we had £20 less than we paid; but the exchange rate has been the same for over a year. Don’t book with them they insisted on giving an electronic refund and then used a crap rate to hold onto your money. We had to complain a lot and were then told we should be glad we had what we did. But they were sorry, unfortunately this doesn’t translate into any action.
Update-Just as expected more free sorrys but no actions to make the situation right. Talk is cheap especially with no action.

Nuestra experiencia iva bien muy ilusionados sobre todo los niños somos dos adultos y tres niños pekeños uno de ellos en carrito , cuando llegamos a las gradas nos dicen los de suguridad cuando terminéis volvéis para tras para poder bajar x el ascensor con el carrito el bebé y otros dos niños pekeños bueno pues volvemos y nos dicen k no k ya están cerrados y tenemos k bajar x las escaleras tres pisos para bajo y le digo al de seguridad k como vamos a bajar cn todos los niños más el carrito y me dice k la única manera es x las escaleras me enfado muchísimo y kiero poner la reclamación y desde las 7 k termine el tour hasta las ocho estubieron mareándome de un lado a otro hechado se la bola para no darme la hoja de reclamaciones me parece de vergüenza orrible el trato para el dineral k valen las entradas y k encima te traten así

We visited Ouzoud Waterfalls with our guide Khawla. The day was excellent, value for money and worth a visit. The food was fantastic, and the views are stunning and worth the climb. Only disappointment was not being able to have time to have a look at the markets surrounding the waterfall.

Thankyou Khawla for a lovely day and your guidance - oh and the free sweets.

Easy access and easy to understand. Fast to book the Heraklion VIP Lounge.

Easy to book .

Did not reimburse me after a mistake on THEIR PART

Fácil, rápido, sencillo y barato

It was an 8hour excursion around Barcelona. Picked up from the hotel and returned which was brilliant. Guide was good cheerful and informative. But I paid £132 and it wasn't worth it. Lovely view of the city and visit to Sagrada Familia and Park Guell but the tour did not walk to the Las Ramblas area which I would have liked to see but we didn't go there. Probably my only visit to Barcelona. So disappointed as part of Old Town we were not taken there but paid for it. Guide suited himself unfortunately.

Genial todo