Meerdere keren spullen besteld en komt op tijd binnen. Wanneer iets defect is of incompleet is er goede klantenservice! Ze reageren snel en zijn erg behulpzaam
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
placed an order but didn’t receive the usual tracking email or number. The customer service team quickly helped me track my package and let me know when it was expected to arrive. Really appreciated t... Vis mer
Selskapet har svart
omg I'm so glad I found this website: tufting guns for good prices, great service, delivered in 1 week!! on other popular websites pre-order is opened for June, so don't waste your time :) definitely... Vis mer
Tufting Europe could not have done more to get me back tufting again after my gun from another supplier broke. They sorted my order and prepared shipment from a late night order to an early morning de... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We’ve made it our mission to make the art of tufting as accessible as possible by offering affordable quality products, fast shipping and friendly and fast customer support.
Kontaktopplysninger
Johan van hasseltweg 12b, 1022WV, Amsterdam, Nederland
- Support@tuftingeurope.com
- tuftingeurope.com
4,7
Enestående
204 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I'm waiting one week already for my…
I'm waiting one week already for my order and it's still not send! I've send emails to them but getting non respons! There's no phone nr and i don't know if i we'll get my order that i already pot for almost 400€ !
29. august 2022
Anmeldelse skrevet uten oppfordring
Snel gelverd
Snel gelverd, maar 4 van de 5 scharen zijn goed. 1 is bot, snijd niet in plastic.
Na een soort van newsmail heb ik toen hun vest uitgeveegd, dat ze beschaamd moesten zijn hierna gewoon pr doen. Prompt werd een schaar nagezonden. Dus nu krijgenb ze wel 5 sterren zie.
12. august 2022
Very poor contact with the shop
Very poor contact with the shop, shipping time not respected as per site indication
11. august 2022
Tolle Service
8. august 2022
Shipping and communication could improve.
The website claims to deliver 1-2 workdays within the Netherlands, yet twice in a row my order hasn't arrived within this timeframe. The first time it took a week because of a delay in their warehouse. Now I'm waiting for a package, also a week late and the delivery date keeps getting postponed.
Things like this can happen, and that's fine, but there's no communication at all.
29. juli 2022
quick delivery and good quality
13. juli 2022
toujours pas reçu ma commande
06/07/22
J'ai passé commande le 23 juin, mon coli devait arriver le 25, nous sommes le 6 juillet et toujours rien.
J'ai reçu un mail de POSTNL qui me prévenait que mon paquet avait été livré, alors que je ne l'ai jamais reçu.
Je suis dégoutée, j'ai toujours pas mon gun, j'ai payé pour rien et je n'ai plus de réponse de tuftingeurope depuis quelques jours !
Dégoutée !!!!!!!! affaire à suivre
UPDATE 14/06/22
Bientôt 3 semaines que vous ne me répondez plus. Ni sur Messenger, ni sur Instagram, ni par Mail.
Je n'ai évidemment reçu ni coli ni remboursement. Je suis archi dégoutée.
23. juni 2022
Anmeldelse skrevet uten oppfordring
order not received
4. juli 2022
faulty gun
I bought an aka machine and in less than a year I have had to repair it several times, now they have told me that it has a defect and that it is better to buy a new one.
17. juni 2022
Svar fra Tufting Europe
Hello Edurne, we suspect there might be a miscommunication here. We never recommend our customers to buy a new one, as we repair tufting guns in-house. We could not find any conversations with you on this matter. Are you sure you have been talking to our customer service, and not a competitor? Please contact us via support@tuftingeurope.com to resolve this matter, and have a nice weekend.
where is my order?
I ordered a Gun for tuft the 23 may 2022. The delivery was estimated for the 27, then for the 31, but I still not received the package and the order seems freeze…can you help me? Thanks
7. juni 2022
I dont receive my package
6. juni 2022
Svar fra Tufting Europe
Hello Edgar, your order is still on it's way to you. See your tracking link for the current status. Orders to the United States take a while. It should be delivered to you this week.
All fast and good!
30. mai 2022
Svar fra Tufting Europe
Thank you for taking the time to write a review, enjoy your order 💜
My order came so quickly it’s mind…
My order came so quickly it’s mind blowing. I love love this website.
29. mai 2022
Svar fra Tufting Europe
Good to hear! We try to have all orders out the same day on weekdays. Enjoy your tufting gear 💜
Produtos muito bons.
24. mai 2022
Svar fra Tufting Europe
Thank you so much for leaving a review! Happy tufting!
Great service and cool website
Great service and cool website! (Slow shop did not occur any more :) might've been my machine)
23. mai 2022
Svar fra Tufting Europe
Hello Tim, thanks for the feedback! We will definitely look into this.
Svar fra Tufting Europe
Bedankt voor deze enthousiaste review! Veel succes met je tuft projecten. 🧶
Heb alles op tijd binnengekregen
13. april 2022
I send u a lot of messages and you dont…
I send u a lot of messages and you dont ask me any of them
13. april 2022
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.