Meerdere keren spullen besteld en komt op tijd binnen. Wanneer iets defect is of incompleet is er goede klantenservice! Ze reageren snel en zijn erg behulpzaam
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
placed an order but didn’t receive the usual tracking email or number. The customer service team quickly helped me track my package and let me know when it was expected to arrive. Really appreciated t... Vis mer
Selskapet har svart
omg I'm so glad I found this website: tufting guns for good prices, great service, delivered in 1 week!! on other popular websites pre-order is opened for June, so don't waste your time :) definitely... Vis mer
Tufting Europe could not have done more to get me back tufting again after my gun from another supplier broke. They sorted my order and prepared shipment from a late night order to an early morning de... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We’ve made it our mission to make the art of tufting as accessible as possible by offering affordable quality products, fast shipping and friendly and fast customer support.
Kontaktopplysninger
Johan van hasseltweg 12b, 1022WV, Amsterdam, Nederland
- Support@tuftingeurope.com
- tuftingeurope.com
4,7
Enestående
204 anmeldelser
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
No package and no answer
I am very sorry to have to post this review. I placed an order the 25th februar 2022 and still not yet received my package. I received the confirmation and a tracking number from DHL that says that SHIPMENT NOT YET RECEIVED OR PROCESSED.
I have written to them several times but they do not respond to my emails.
I have paid for a package that I have not received. Disappointed and DO NOT RECOMMEND THIS WEBSHOP.
From Mahm Denmark
24. mars 2022
Anmeldelse skrevet uten oppfordring
Svar fra Tufting Europe
Hello Michelle, i see this order was delivered with a small delay on March 30th. We hope you enjoy your order! 💜
Nothing bad to say AT ALL
Nothing bad to say AT ALL. I bought my tufting gun from tuftingeurope.com, and it arrived quickly. Not much more to say I guess, I got what I payed for and are happy about it.
7. mars 2022
Svar fra Tufting Europe
Tack för din recension, Dariia 💜
Good price and quality :)
27. februar 2022
Svar fra Tufting Europe
Thank you for your review! Enjoy your order 💜
I am very happy that I found this side
I am very happy that I found this side. I think it is pretty hard to get Tufting gear in Europe beside scam things from Amazon. I have nothing to complain about. I received the package in 2 weeks and everything is in good condition and has a god quality.
27. januar 2022
Svar fra Tufting Europe
Thank you so much for these kind words! We can’t wait to see your designs. Happy tufting!
A manual was not included and I didn't…
A manual was not included and I didn't recieve an answer where to find one. I have also ordered 7,5m gripers but the have been cut into 25 pieces of 30cm...
27. januar 2022
Svar fra Tufting Europe
Hello Annelore, sorry to hear you are not satisfied. The product page of the Frame Grippers clearly states that they are cut in 25 x 30cm slats. Our product images also show this. Nevertheless, we hope you can build an amazing tufting frame with them.
Aucune commande reçue
Aucune commande reçue. Le colis est au dépôt DHL depuis 1 semaine.
J'attendais de recevoir le colis avant de laisser un avis mais je reçois sans cesse des mails me demandant un avis.
22. januar 2022
Svar fra Tufting Europe
Hello Mathis, sad to hear you are dissatisfied. We currently do not see any alarming issues with your package, it is still enroute to you. We send a automatic trustpilot review request to all orders, sorry to have bothered you by this.
I am extremely happy TuftingEurope.com
I am extremely happy with TuftingEurope.com!
I bought from outside their country, internationally. Communication was clear and fast trough email and they where very helpful. It was a backorder and all together with shipping to Africa, over the Christmas holiday, it took about 60 days receiving my package. They choose the best shipping company they could find, that kept me well informed on the trekking. My new Tufting Machine looks great and I'm very excited to start my new journey with it. I would definitely work with TuftingEurope.com again in the future and looking forward to it. :)
Thank you!
17. januar 2022
Svar fra Tufting Europe
Hello Cornel, thank you for your amazing review. If there is anything we can do for you in the future, let us know. For now, happy tufting 💜
Dankje voor de levering
Dankje voor de levering.
Alles is goed ingepakt, en ziet er kwalititief goed uit.
Vriendelijke groeten,
3. januar 2022
Svar fra Tufting Europe
Heel erg bedankt voor je positieve review Shana! 💜
They did not meet the delivery deadlines
29. desember 2021
Svar fra Tufting Europe
Hello Stefano, I see the delivery of your package took only 4 days longer over the usual shipping estimate to Italy, which is a reasonable delay during the holiday peak season of December. DHL simply is under a lot of stress and there is not much we can do about that. We do hope you enjoy your tufting gun.
Svar fra Tufting Europe
Thank you so much for taking the time to write a review! 💛
Goeie klantenservice
Goeie klantenservice, miste een reserve onderdeel werd meteen erachter aan gestuurd! Wel lange verzending.
28. desember 2021
Svar fra Tufting Europe
Bedankt voor het schrijven van een review en veel plezier met je bestelling! 🙌
Geen communicatie
Eind november gemaild over een naald die ineens afbrak van mijn tuft gun die nog geen half jaar oud was. Dit was niet de bedoeling gaven zij aan, en er zou een nieuwe naald opgestuurd worden (op 4 december). Ik heb gevraagd of ik ook de gun op kon sturen, zodat zij het kunnen maken. Nooit meer iets gehoord en ook geen naald ontvangen. Zijn alleen te bereiken via mail, maar sinds 4 december al geen reactie
17. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra Tufting Europe
Hallo Rowan, wij wachten op een nieuwe voorraad reserve onderdelen. Zodra wij deze begin volgende week weer binnen hebben pakken we jouw repair-case direct op.
Tufting gun
I ordered the tufting gun, and it came in a good condition. I am satisfied! I can’t wait to make my first carpet 😊
9. desember 2021
Svar fra Tufting Europe
Hello Natasa, thank you for these kind words! Don’t forget to tag us when you complete your rugs, we love to see it.
Great costumer service
Great costumer service, and products,
Polite and fast answer to your questions.
Highly recommended !
8. desember 2021
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.