Meerdere keren spullen besteld en komt op tijd binnen. Wanneer iets defect is of incompleet is er goede klantenservice! Ze reageren snel en zijn erg behulpzaam
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
placed an order but didn’t receive the usual tracking email or number. The customer service team quickly helped me track my package and let me know when it was expected to arrive. Really appreciated t... Vis mer
Selskapet har svart
omg I'm so glad I found this website: tufting guns for good prices, great service, delivered in 1 week!! on other popular websites pre-order is opened for June, so don't waste your time :) definitely... Vis mer
Tufting Europe could not have done more to get me back tufting again after my gun from another supplier broke. They sorted my order and prepared shipment from a late night order to an early morning de... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
We’ve made it our mission to make the art of tufting as accessible as possible by offering affordable quality products, fast shipping and friendly and fast customer support.
Kontaktopplysninger
Johan van hasseltweg 12b, 1022WV, Amsterdam, Nederland
- Support@tuftingeurope.com
- tuftingeurope.com
4,7
Enestående
204 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Wow that's great and awesome website…
Wow that's great and awesome website Tufting Europe.
One of the best website to sell AK-1N Tufting.
Best thing about them is very much fast shipping in European countries.
22. januar 2023
Anmeldelse skrevet uten oppfordring
Dit is de eerste keer dat ik een…
Dit is de eerste keer dat ik een tuftmachine koop bij Tufting Europe. Snelle en veilige levering, ze behouden echt de kwaliteit en natuurlijk de originaliteit van de goederen die ze verkopen. Ik ben blij met mijn ervaring met hen.
21. januar 2023
Anmeldelse skrevet uten oppfordring
Amazing Service!
When I first ordered a carpet from Tufting Europe I wasn't sure they would ship me the product in just two days!
Also, the contact service is incredibly helpful, I wasn't sure what to buy before they hand me the instructions that I needed to order my first purchase with the company.
It was a fantastic experience and I'm definitely going to do it again.
12. desember 2022
Anmeldelse skrevet uten oppfordring
Je suis un artisan qui fabrique des…
Je suis un artisan qui fabrique des tapis grâce a la machine à tisser et à tufter des tapis de qualité appele le Pistolets à touffeter acheté chez Tufting Europe
son efficacité de production est plus de 80 à 100 fois supérieure à la production manuelle, ce qui permet d'économiser plus que l'effort et le temps de tricotage manuel. Avec une vitesse de tissage rapide et un mouvement flexible, adapté à une variété de tissus, tels que les tapis en laine, les tapis en acrylique, les tapis en laine-soie, les tapis en soie, etc. Merci TUFTING EUROPE
21. januar 2023
Anmeldelse skrevet uten oppfordring
tufting europe company is great
tufting europe company is great. I bought the AK-1N Tufting machine from them, and it arrived to me within a day and a half. The machine is excellent, original, and works well, they also have a friendly fast responsive customer support, highly recommended.
17. januar 2023
Anmeldelse skrevet uten oppfordring
Customer service niet goed genoeg
1. Ontvangen van de Tuft gun ging niet vlekkeloos.
Na actief mailen heb ik de gun ontvangen, uiteindelijk goedgekomen. Prima opgelost.
2. Gun is zonder manual of link naar een online manual geleverd. Ik heb een vrij nieuw model volgens mij, dus is het lastig om duidelijke info te vinden. Ik heb hier naar gevraagd, en geen reactie op gehad. Jammer.
3. Verder heb ik een instellingsprobleem wat waarschijnlijk niet eens lastig is om op te lossen (weet zelf alleen niet hoe). Hierover heb ik een mail gestuurd, en ik denk met 2 reminders verdeeld over +- 3 maanden. Geen reactie tot op heden. Dit vind ik super storend ook omdat er geen telefoon nummer is wat ik kan bellen.
2. januar 2023
Anmeldelse skrevet uten oppfordring
Svar fra Tufting Europe
Hey EDH, je review is alweer wat langer geleden maar we horen graag of we je nog ergens mee kunnen helpen! Inmiddels zijn er flink wat verbeteringen doorgevoerd en hebben we diverse youtube uitleg video's om je beter van dienst te kunnen zijn.
tufting maschine came!
my tufting maschine came today. thank you so much!
26. oktober 2022
Anmeldelse skrevet uten oppfordring
Dont buy here. They never respond!
I wish I didn't have to write this, but DON'T BUY HERE. Bought a gun here and a few other supplies. The gun was never working properly, even when i exchanged scissors with a new pair.
I contacted them several times but they were/are unresponsive. Now I had to file a complaint with the european customer support and i hope they can solve this as it has been a horrible experience that's lasting for almost a whole year! :(
1. november 2022
Anmeldelse skrevet uten oppfordring
Svar fra Tufting Europe
Hello Kat, we could not find your order in our system. Please reach out to customer service with your order number. Tufting machines require maintenance, it could be the scissor closing mechanism just needs a small adjustment for it to close properly.
Wrong delivery...nobody replied
Unfortunately my experience was very bad. Order which came was not mine and when I tried to contact TuftingEurope team several times, nobody replied to me. It has been almost two months and I still don't know what is with my order.
15. september 2022
Customer dis-service
I cancelled my order a minute after placing it as the shipping cost was twice the price of the item and didn't show til I'd clicked to pay. I emailed them immediately but as they don't look at emails for 4 days they'd already sent the thing and just suggested I send it back - incurring more shipping fees! Hopeless. Customer dis-service at its worst and stupidest
26. september 2022
Svar fra Tufting Europe
Hello Suzanne, unfortunately your order came in on a Sunday, and our warehouse shipped all orders the next morning before your email could be answered. We do not have a fully staffed customer support team like Amazon and such. Product, shipping and total prices are all shown during checkout before paying, so this could have been prevented. Unfortunately due to the long distance, a return would not make much sense in this case. We understand you are not satisfied but we cannot just refund the order due to this mistake.
Génial juste une petite inquiétude car…
Génial juste une petite inquiétude car le colis a eu un peu de retard et je n’ai pas eu de réponse. Mais il est finalement arrivé et la qualité du matériel est superbe merci !
17. september 2022
Niks ontvangen.
30. august 2022
Svar fra Tufting Europe
Hey Mylenenadine, je review is van 2 jaar geleden maar we wilden toch nog even reageren. We hopen dat je pakket alsnog na je review bezorgd is. Als we nog ergens mee kunnen helpen horen we het graag.
Wordt niet geleverd binnen de beloofde…
Wordt niet geleverd binnen de beloofde bezorgingstermijn, en de verzendkosten zijn duurder dan normaal binnen NL
8. september 2022
Anmeldelse skrevet uten oppfordring
Svar fra Tufting Europe
Hey Breeze, bedankt voor je feedback. Inmiddels zijn deze problemen opgelost en verzenden we doordeweeks alle bestellingen die voor 16:00 binnen zijn dezelfde dag.
Good shipping but you should get some…
Good shipping but you should get some instructions in the box for those who Never used the gun.
BTw can i get a bill by mail ?
Cheers
6. september 2022
Szybka wysyłka
Szybka wysyłka, bez problemów. Paczka mogłaby być trochę lepiej zabezpieczona jak na wysyłkę zagraniczną ale przyszła nie uszkodzona. Także wszystko okej.
2. september 2022
Svar fra Tufting Europe
Thank you for your feedback! We will look into improving packaging for long distances. Hope you enjoy your order. Team TuftingEurope 💜
This has been an awful experience
This has been an awful experience. The item was never delivered and I never received any communication from the seller. This company might not actually exist as far as I know.
2. september 2022
Shipped slower than advertised, but good product
Shipping was delayed, no response from support until shortly after the item was delivered. But all in all delivery time was still okay-ish, even though it was only shipped out about a week after my purchase. Well, I have my ordered item, it works well, and have a discount code for the trouble for if I purchase anything else off the shop.
2. september 2022
Svar fra Tufting Europe
Hello Seb, thank you for your review and honest feedback! Hope you enjoy the order to the fullest 💜
I’m waiting for answer for 2 weeks, but I payed my order
I payed my order, and I see that status is completed. But I have not received it. Tuftingeurope is not answering me in any social media
30. august 2022
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.