Tripair Anmeldelser 3 354

I was afraid because of all those bad commentaries, but I must say that I didn't have any surprise, and I get a flight more cheap than buying it directly with the flight company.

Jeg havde ingen problemet overhovedet ved at købe billetter her. Jeg havde dog heller ikke på noget tidspunkt behov for kundeservice og jeg læste betingelserne grundigt.

Was directed to this website by Skyscanner and, stupidly enough, went and purchased cheap flights. A few hours later, after the confirmation was sent to my email, I got a message saying the booking was cancelled due to a technical error and that I will get a refund within 1-3 business days. Days later, no refund, no working phone number to speak to someone, and lies of their employees that the refund was made. It wasn't. And I doubt it ever will. Don't trust them. Read the reviews before you book, don't make my mistake.

Never again! They cancelled my flight and suggested alternative with 6h waiting! For the flight which is 4h! I requested a refund and they ensured I’ll get 100% but they deducted 89€ for cancellation and no explanation. Don’t trust them. They’re scummers

Nach dem unser Flug Lufthansa gechancelt wurde haben wir auch über einem Jahr kein Geld erhalten. Kontonummer usw. wurde abgefragt, dass wars.
Niemals mehr TripAir.

I do not recommend anyone to trust this agency so please don’t use their website if you don’t want your money go down the drain.
I had booked my flight from Christchurch, New Zealand to Melbourne, Australia through Tripair.com but due to pandemic condition our flight got cancelled by Virgin Australia. Our flight was supposedly for 23 June 2020. I paid for my tickets through this company. While I contacted the airline company for refund they said that I have to refund it through Tripair.com. I had already raise ticket in Tripair.com website for cancellation since 06 June 2020, prior to my scheduled flighy that was cancelled by the airline however I didn´t receive any response till date and when you try to contact them by phone, the contact phone number +44 2033183942 doesn´t exist.

They won’t bother replying to your email. They just don’t care at all. My $600 is gone.

There's no option to get in touch with the company if you want to make changes to your booking. The only option is to send request for a contact. Which i did ,they got back to me few days after the flight.
Outrageous!!!

2 years has past and i didnt got my money!!
I feel like thay still it and ill never going to see it.
I try so much time to send them mail and they always respons thank for the patient u will get the money soon

Excellent support and thorough followup. We had booked tickets for Prague during the easter holidays with Czhech airlines. Our onward journey to Prague was cancelled by the airline, and that is when we first contacted Tripair. Was a bit worried looking at the negative reviews but my experience was just opposite.
Three cancellations from the airline, of which one was just few days before our return journey, but Tripair helped us with alternatives and our holiday to Prague worked out without any hassle.

They offer a nice price to Skyscanner.nl, and also when you getto their own website tripair.nl. After you have selected the flight and filled in all necessary information on travelers, in the next step they consistently say “oh, the prices now are higher, do you still want to continue?”

In our case on three different attempts the amount was raised from like 6500 euro (5 pax) to 9500 euro, or even from 5500 to 9900 euro. What a cheaters!

Geen service, zelfs geen reactie op mails of telefoons als er iets mis gaat!
Onze retourvlucht werd geannuleerd, maar wij werden op geen enkele manier verwittigd door Tripair. Er werd geen andere vlucht voor ons geregeld. Net voor ons vertrek hebben we dit zelf moeten vaststellen en zelf moeten rechtzetten via Brussels Airlines.
Bijna een week later nog steeds geen enkel contact met Tripair gehad.

Nach dem ein Flug gecancelt wurde, hat es zwar 2 Monate gedauert, aber wir haben den vollen Betrag zurück erstattenbekommen!! Man muss nur genug kommunizieren dann klappt alles!!

Tatsächlich gibt es die angegebene Londoner Telefonnummer nicht. Wenn nicht nötig dann eher Abstand nehmen. Ich musste meinen Flug stornieren, 24h Fenster bei Lufthansa. Habe es über das LH Portal selbst storniert dann kam die Mail dass es einen erstartungsbetrag gibt. Ob das Geld jetzt bei mir ankommt, das stellt sich noch raus. Tripair ist in Groechenland registriert, also Europa. Einfach mit Europäischen Recht drohen wenn es etwas gibt, das am besten per Mail und per Facebook.

Bereits vor zwei Jahren wurde mein Flug storniert - das Geld von der Airline an Tripair zurückerstattet. Doch gesehen habe ich nichts mehr davon. Man verkauft zwar immer noch Flüge auf der Homepage, aber Anfragen werden einfach ignoriert. Telefonisch ist niemand zu erreichen und über das Kontaktformular bekommt man keine Antwort. Frechheit!

2020年4月のキャンセルの返金がのらりくらりとされず、いらいらさせられました。そうこうするうちにFacebookにtripair claim と言う1000人の被害者グループを見つけました。そこで勉強して2年後の最近やっと返金がなされました。

連絡はFacebookのtripairのメッセンジャーを通じてすること。
これ以上誠意のない対応をするとしかるべき対応を取らざるおえないとメッセージしたらやっと返金してくれましたが、
いったいどういう会社なんでしょう。

最終的には、ギリシャ大使館への報告を予定していました。

Prenotato volo.
dopo 10 giorni mi accorgo che il volo ha cambiato orario ma a me non è stato comunicato nulla. Non mi hanno neanche dato la possibilità di accettare o meno il cambiamento.
Non hanno un supporto telefonico e non rispondono.

Really bad deceptive outfit. Provide one ticket price but by the time you complete the purchase, the price they charge will be higher. They call it an "administrative charge"... I call it daylight robbery!

2 years has past and i didnt got my money!!
I feel like thay still it and ill never going to see it.
I try so much time to send them mail and they always respons thank for the patient u will get the money soon

Tickets geboekt op zondagavond. Maandagochtend kregen we een mail en sms dat het niet gelukt was met de tickets boeken i.v.m. technische storing. Via de mail contact gehad met Tripair en nog in dezelfde week het geldteruggekregen.

Tho there are quite bad reviews here, i didn't have a bad experience with them. 2nd leg of my flight has been changed by the airline so i've requested from tripair to find me a new flight. They responded the day after and they said they found a direct flight instead of layover one and asked the airline for confirmation. Unfortunately airline didn't accept it so i've requested a full refund yesterday. And today Tripair replied that the amount i've paid will be refunded in 30-40 business days. So communication wise, they are OK. Also their response time was good. But If they wont give me the refund on time as they promised i'll update here.