I started off being confused about how to draw down my pension. The staff were absolutely brilliant. I was fully informed about one pension pot then transferred seamlessly to the next team who fully a... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I couldn’t remember my membership number so called TPT expecting to have to wait awhile on the phone but to my surprise & delight, I was put through straight away. Raj was extremely helpful not onl... Vis mer
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Raj was very clear in providing the answer to the question I asked. This response was much more satisfactory than the speed at which the https reference was spoken at my first received call.
Selskapet har svart
Jim Primmer was brilliant today! He patiently supported me through my questions and stayed with me until everything was set up. This included some problems and delays - Jim had a progressional sense o... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Kontaktopplysninger
Aire Park, 5th Floor, 3 South Brook St, LS10 1FT, Leeds, Storbritannia
- 0113 234 5500
- enquiries@tpt.co.uk
- tpt.co.uk
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 99 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Angel was very helpful and patient…
Angel was very helpful in explaining my retirement options and timescales. Angel was also very patient with my questions and explained in non-technical terms to help my understanding. I didn't feel like any question was a stupid question and feel much confident now about what I need to do and when. Thank you Angel!
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Morning Alison. It's great to hear about your experience with Angel -thank you for sharing it.
VERY PROFESSIONAL AND EFFICIENT IN…
VERY PROFESSIONAL AND EFFICIENT IN DEALING WITH MY QUERY
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Many thanks, Chris.
Jyoti was superb just now
Jyoti was superb just now, listened to my issue and took action to rectify it - I'm very happy with the support she just gave me, a great customer service.
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Many thanks for the positive review. We're pleased that Jyoti was able to help.
Great skillYou were explicit in your explanation
You were explicit in your explanation. Your response showed that you have great skill and passionate about what you do. You were patient and showed respect and maturity in your communication.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Thanks Stephen. Great to hear this positive feedback.
I got through very quickly and the…
I got through very quickly and the person I spoke to, Angel, was very knowledgeable, polite and professional. This is in stark contrast to my experience with my civil service pension and Capita.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Morning Lisa. It's great to hear about your experience with Angel - thank you for sharing it.
Jyoti was very hellpful.
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Many thanks for the review Alison - we're pleased that Jyoti was helpful.
Patience was very knowledgable and…
Patience was very knowledgable and courteous with a relaxed manner dealt with my queiry effortlessley
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Hi Mark. This is great to hear - thanks for sharing your feedback with us.
Ritika was so kind and very helpful…
Ritika was so kind and very helpful today she was very clear on the information I required she helped me a lot Thankyou
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Hi Mary, and thanks for telling us about your experience with Ritika - we're pleased she was able to help.
Sabrina was extremely helpful with me…
Sabrina was extremely helpful with me on the call , I was guided through pages of questions to answer , a very polite,proffesional kind lady who gave me the time and patience needed to fulfill my request.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Thanks very much for taking the time to tell us about your call with Sabrina - we're pleased she was able to help with everything you needed.
Retirement process query
I spoke with Jyoti and she understood what I was asking and confirmed the next process in my retirement process.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
This is great to hear, Lynette - thanks for sharing your feedback!
Svar fra TPT Retirement Solutions
Good morning John, and thank you for telling us about your experience with us.
I have spoken to Judy
I call TPT today with an issue and have spoken to Judy. That lovely lady was very helpful, kind and professional!
Thank you very much!
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Morning Albena. We're pleased you had a positive call with Judy and will share this with the team - thank you!
It was nice to speak with Raj who…
It was nice to speak with Raj who explained everything for me.
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Morning Magdalena. It's great to hear about your experience with Raj -thank you for sharing it.
Needed advice today spoke to the agent…
Needed advice today spoke to the agent I found him very helpful and gave me the exact information I requested
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Hi Darren, and thank you for taking the time to tell us about your experience - we're pleased you got the help you needed.
The caller handler was polite and…
The caller handler was polite and friendly and answered my query fully
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good morning Mrs Cole. We're really pleased that we were able to get your query resolved for you - thanks for letting us know.
Excellent fast service
Excellent fast service - five stars
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
That's brilliant, Jo - thank you for sharing your positive experience with us.
Great support fro Mellissa
Great support fro Mellissa. Questions answered clearly with no jargon. Great service
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
This is great to hear, Sharon - thanks for taking the time to share your experience with Mellissa.
Svar fra TPT Retirement Solutions
Morning Kim, and thanks for sharing your experience with Sabrina. It's great to hear and helps us to keep improving our service.
Raj was helpful courteous and rectified…
Raj was helpful courteous and rectified my problem
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Thanks for your kind words about Raj - we're pleased he was able to help.
Excellent customer service,Extremly…
Excellent customer service,Extremly helpful.
Staff was soft spoken and calm and informative.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Thanks Selim, this is great to hear.
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