I started off being confused about how to draw down my pension. The staff were absolutely brilliant. I was fully informed about one pension pot then transferred seamlessly to the next team who fully a... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I couldn’t remember my membership number so called TPT expecting to have to wait awhile on the phone but to my surprise & delight, I was put through straight away. Raj was extremely helpful not onl... Vis mer
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Raj was very clear in providing the answer to the question I asked. This response was much more satisfactory than the speed at which the https reference was spoken at my first received call.
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Jim Primmer was brilliant today! He patiently supported me through my questions and stayed with me until everything was set up. This included some problems and delays - Jim had a progressional sense o... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Kontaktopplysninger
Aire Park, 5th Floor, 3 South Brook St, LS10 1FT, Leeds, Storbritannia
- 0113 234 5500
- enquiries@tpt.co.uk
- tpt.co.uk
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 99 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Vitika was very helpful thank you
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, Gilly, and thank you for the positive feedback.
Svar fra TPT Retirement Solutions
Thanks for the feedback.
Ritika is definitely an asset to your company
Ritika was so helpful and just so lovely. I was having trouble trying to complete my form. Ritika was very knowledgeable and went above and beyond to help me.
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
This is great to hear, Sandra - thank you for your kind words about Ritika.
This morning I spoke to Judy regarding…
IThis morning I spoke to Judy regarding my issue to access to my tpt account, she was so kind and she clearly spoke to me easy language. She tried to help but I could not do what she told me to do.
I appreciate her customer service.
Many thanks for help and good assistance.
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
This is great to hear, Albert - thank you for your kind words about Judy.
The operator's communication was…
The operator's communication was exceptionally clear and concise, demonstrating a comprehensive understanding of my inquiries. This significantly contributed to a highly satisfactory experience.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
This is great to hear, Gus - thank you for the positive feedback.
All the staff on the phones are…
All the staff on the phones are generally pretty good, my only criticism from my own personal experience was the length of time it took to actually receive my money, uploaded documents with the aid of one of the customer service assistants, but then they disappeared into the ether. Had to then send by signed for post, the whole process took several weeks, whereas NEST took 5 working days and all received.
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Hi Eddie, and thanks for taking the time to tell us about your experience. I'm sorry that some elements of our service didn't meet your expectations, and may have caused some frustration. Your feedback is noted and shared with teams around our business, so that we can continually improve our service to you, but if there's anything else we can do to help, please don't hesitate to get back in touch. Thank you.
Svar fra TPT Retirement Solutions
This is great to hear, thank you!
Raj was clear and to the point…
Raj was clear and to the point…. He was knowledgeable and advise for what I needed to to send my ID
Can’t that him enough he was also patient and polite
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
This is great to hear, Margaret - thank you for your kind words about Raj.
Jyoti listened to me and took time to…
Jyoti listened to me and took time to get the right information and pass it on to me
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon Jude, and thank you for telling us about your experience with Jyoti - it's really helpful to hear your feedback.
I was lucky enough to speak to Sabrina…
I was lucky enough to speak to Sabrina for the second time this week. I can't praise her enough, she is exceptionally patient, clear with her information and very helpful.
Thank you so much
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
This is fantastic to hear - thank you for sharing your experience with Sabrina!
Spoke to a lady called Sabrina who was…
Spoke to a lady called Sabrina who was very helpful especially when you are not sure what you are doing creating account.
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
We're pleased Sabrina could help get you set up, Janet - thank you for taking the time to feedback.
The guy I spoke with is excellent I’m…
The guy I spoke with is excellent I’m very impressed
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
This is great to hear, James - thank you!
Raj was very patient and answered all my questions
Raj was very patient and answered my questions with confidence and understanding.
Full marks for communication.
Thanks very much Raj.
Kind regards
Richard Stanton
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
It's great to hear about your call with Raj, Richard - thank you for sharing your views.
The Call handler was extremely helpful…
The Call handler was extremely helpful professionally trained and very patient. resolved all my issues beyond my expectations. Excellent customer service
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon David. Thanks for taking the time to feedback - we're really pleased to hear you had such a positive experience.
Very nice lady
Very nice lady. I formation in needed was quick and accurate
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Thanks Jill, this is great to hear!
Concise and very helpful
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good morning Mr Cook, and thank you for taking the time to share your feedback - we're pleased we were able to help.
Very kind and sounded good with good…
Very kind and sounded good with good customer service
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Thank you, Joan, for taking the time to share your positive experience with us.
Raj was very helpful and dealt with my…
Raj was very helpful and dealt with my enquiry simply and clearly. Thank you
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Hi Sarah - we're pleased Raj was able to help with your query. Thank you for sharing your experience with us.
Great customer service
Great customer service, very helpful in every way
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
This is great to hear, Rich - thank you for taking the time to tell us about your experience.
Fast response to my call
Fast response to my call , nice helpful girl Sabrina , very helpful and sorted all very fast and efficiently
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good morning Mrs Pitman, and thank you for telling us about your call with Sabrina - we're pleased she was able to get things sorted for you.
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