The Uffizi Gallery is one of the best art galleries in the world; walking through it made me feel like a little boy wandering around a toy store. The ticket price truly reflects the caliber of the mas... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Ticketgo or pisaticket.com is a scam seller for Piazza del Duomo including Pisa Tower. They charge you 54 Euro ( 2 persons) and you will receive tickets from the original seller (opera della primazial... Vis mer
Selskapet har svart
It was a fair walk up the hill from the metro station - thank god there were escalators!! Absolutely brilliant! Great walks, gorgeous views, lots of beautiful areas to discover and you can stay there... Vis mer
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Don't trust this company. I booked tickets to a park in Barcelona and they never arrived. I have since been in contact with them but they are refusing to refund me and are blaming my email account fo... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At TicketGo, we focus on providing a unique experience for our customers when planning their trips. We offer a wide variety of activity options so that our clients can customize their journey according to their preferences and needs. We strive to deliver exceptional service and high-quality customer support. Our team of tourism experts is always available to help customers plan their travels efficiently and with peace of mind. We take pride in being a reliable company, fully committed to customer satisfaction.
Kontaktopplysninger
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Middels
986 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 88 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Ticket GO Tourism
Ciao, grazie per aver condiviso la tua esperienza.
Siamo felici di sapere che hai trovato il servizio veloce e comodo. Lavoriamo ogni giorno per offrire un’esperienza di acquisto semplice ed efficiente, quindi commenti come il tuo sono molto importanti per noi.
Speriamo di rivederti molto presto su TicketGo.
Ritengo che si faccia entrare molta…
Ritengo che si faccia entrare molta gente nelle varie fasce orarie, andrebbe distribuita meglio l’affluenza per consentire al visitatore una “immersione” più coinvolgente con l’arte.
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Ciao Donato. Grazie per aver condiviso la tua esperienza.
Ci dispiace sapere che l’affluenza di visitatori abbia influenzato la tua visita. Comprendiamo quanto sia importante poter vivere un’esperienza più tranquilla e immersiva.
Da TicketGo consigliamo, quando possibile, di prenotare in orari con minore affluenza per poter godere della visita in modo più confortevole.
Ti ringraziamo per il tuo feedback, che ci aiuta a migliorare continuamente le informazioni che forniamo ai nostri clienti.
Buying the tickets for the pantheon was…
Buying the tickets for the pantheon was simple snd quick. We made a last minute decision to go see the site and were able to get a confirmed time the same day. Skipping the long lines was great. Of course the inside of the church was an experience not to be missed.
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Hello Donna, thank you for sharing your experience.
We’re glad to hear that the booking process was simple and quick, and that you were able to organize your visit even at the last minute. It’s wonderful to know that you could avoid the queues and fully enjoy such a special place.
We work every day to provide a simple and efficient customer experience, so feedback like yours is very valuable to us.
We look forward to welcoming you again very soon at TicketGo.
Svar fra Ticket GO Tourism
Hallo Catrin, vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben.
Es freut uns sehr zu hören, dass alles perfekt und reibungslos funktioniert hat. Wir arbeiten täglich daran, ein einfaches und effizientes Kundenerlebnis zu bieten, daher ist Ihr Feedback für uns von großem Wert.
Wir hoffen, Sie bald wieder bei TicketGo begrüßen zu dürfen.
Svar fra Ticket GO Tourism
Hello Gary, thank you for sharing your experience.
We’re glad to hear that you found the process clear, quick, and easy. We work every day to provide a simple and efficient customer experience, so feedback like yours is very valuable to us.
We look forward to welcoming you again very soon at TicketGo.
Tour was great and informative,BUT
Tour was great and informative,,, but we were given the wrong information about being able to revisit the Roman Forum and Palestine Hill after the underground tour. So we planned to go back to them the next day and were told “sorry the guide gave you the wrong info…. Too bad.”
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Hello Wayne, thank you for sharing your experience.
We’re glad to hear that you found the tour informative and enjoyable. However, we regret the confusion regarding the information provided about revisiting the Roman Forum and Palatine Hill.
We understand how frustrating it can be to plan your visit based on information that turns out to be incorrect. We take your feedback as an opportunity to review and improve the clarity of the information provided during the experience.
We appreciate your feedback, as it helps us continue improving our customers’ experience.
Easy and Unique Uffizi Experience
The booking process was easy and efficient. The Uffizi offers some of the most famous works of art around the world. Having the opportunity to admire ancient art is priceless. What a privilege!
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Hello Sonia, thank you for sharing your experience.
We’re glad to hear that the booking process was easy and efficient, and that you enjoyed such a special experience at the Uffizi Gallery. It is truly a unique place to admire some of the most important works in art history.
We work every day to provide a smooth and high-quality customer experience, so feedback like yours is very valuable to us.
We look forward to welcoming you again very soon at TicketGo.
This visit was amazingly breathtaking!
This visit was amazingly breathtaking!
This ticket gives you train ticket from the city to the rack railway to monserat (not the air cable car - which i think is worth doing), access to see the museum, the black Madonna, the church, and a liquor tasting (which was a really nice touch after my very long hike).
When I received my virtual ticket, it was not an English. I think it was in Catalan because I know some Spanish and I could not translate most of it.. so I feel like the ticket alone was a lack of information but I will say that the chat to speak to somebody via their website was very easy and efficient, but I would’ve liked a better detailed email to help prepare me for the trip i stead of the chat.
When I went to go do the liquor tasting at the end of the day, I found out that I had to go to the information desk at the very beginning to receive a ticket to redeem it for the liquor, but it was also my access to the audio part of the museum, which I was confused on how I didn’t have that so by the time, I figured that out, it was too late so detailed be getting instructions would’ve been really helpful.
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Hello Jennifer, thank you for sharing your experience.
We’re delighted to hear that your visit was such a memorable one and that you were able to enjoy a complete experience in Montserrat.
We regret the confusion regarding the language of the ticket and the information needed to fully enjoy all the included services. We understand how important it is to have clear instructions from the beginning to make the most of the experience.
We take your feedback as an opportunity to further improve the clarity of the information we provide before the visit, especially regarding the steps to follow and the included services.
We’re glad to hear that our customer support team was able to assist you quickly and efficiently, and we truly appreciate your feedback as it helps us continue improving our processes and customer experience.
Very Poor Customer service
On the 28th April I ordered 2 tickets online for the same day to visit the tower. At first it said there was no availability but then available times came up. I clicked to purchase and it gave me no option to confirm as I paid by Apple Pay . It went straight through to the payment.
When we got to Pisa it then came to my attention that they were booked for the 30th April.
I went to the ticket office and they told me that it was no problem as they had tickets available but as I hadn’t bought the tickets direct with them I would have to go through to the 3rd party seller. Thus I did to be told that they would not transfer the tickets to the 38th, there were strictly no refunds or exchanges. Please be very careful using this company to purchase tickets as they were very unhelpful in helping me. I wasn’t asking force refund just an exchange. The staff at the Pisa ticket office couldn’t believe they wouldn’t help me .
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Hello Elizabeth, thank you for sharing your experience.
We sincerely regret the inconvenience caused and understand your frustration regarding the situation described.
In some cases, especially when using fast payment methods such as Apple Pay, the purchase may be confirmed immediately once selected, so it is important to review the details before completing the booking. However, we fully understand how this situation could occur.
Regarding changes or modifications, these depend on the conditions set by the attraction and the type of ticket purchased, which may limit the possibility of making changes once the booking is confirmed.
We appreciate your feedback, as it helps us continue improving our processes and customer experience.
Andateci ben riposati per essere attenti il più possibile durante la visita
La quantità di opere che ci sono è impressionante...siamo la culla della civiltà...
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Ciao Francesca, grazie per aver condiviso la tua esperienza.
Siamo felici di sapere che la visita ti ha colpito così tanto. È davvero un luogo unico, ricco di opere straordinarie.
Use the official royal palace site
Glad I found the official royal palace site rather than buy a more expensive ticket from tourist sites. Times entry was straightforward and audio devices available for each person at just 5 euros each
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Hello Adrian, thank you for sharing your experience.
We’re glad to hear that your visit to the Royal Palace was straightforward and easy to organize. We understand the importance of choosing the option that best suits each visitor.
At TicketGo, in addition to the ticket, we offer an intermediary service that includes personalized customer support before and after the purchase, with the aim of making the process easier and adding value to the experience.
We appreciate your feedback, as it helps us continue improving our services.
ATTENZIONE SITO TRUFFA
ATTENZIONE SITO TRUFFA, non ci cascate mi hanno fatto pagare 86 euro per 2 biglietti d’ingresso agli Uffizi praticamente più del doppio, asserendo che si saltava la fila, e c’era un audioguida TRUFFATORI in maniera furba cencando su Google Uffizi e il primo che esce !!! PESSIMI
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Ciao Giuseppe, grazie per aver condiviso la tua esperienza.
Ci dispiace per la percezione generata e comprendiamo il tuo disappunto riguardo al prezzo e ai servizi inclusi.
Desideriamo chiarire che TicketGo opera come piattaforma di vendita di biglietti ufficiali, offrendo inoltre servizi di intermediazione e assistenza clienti personalizzata prima e dopo l’acquisto. L’importo totale include non solo i biglietti, ma anche i servizi associati indicati durante il processo di prenotazione.
Per quanto riguarda l’accesso, i biglietti acquistati consentono l’ingresso valido all’attrazione e i servizi inclusi possono variare in base alla tipologia selezionata.
Ti ringraziamo per il tuo feedback, che ci aiuta a migliorare continuamente i nostri processi e la chiarezza delle informazioni mostrate durante l’acquisto.
Confusing website
You have many choices and yet they are not easily transferred to the cart nor understood. We bought a senior pass for 2 and found out it wasn’t an audio nor did it include the museum. We missed both completely. Also the map is very tiny and can’t be seen easily on the app
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Hello Kathleen, thank you for sharing your experience.
We regret the confusion generated during the booking process and understand the frustration this may have caused during your visit.
We take feedback like yours very seriously and will review the clarity of the information shown regarding the available options, as well as the usability of the map within the app, with the aim of continuing to improve our processes and make the experience easier for our customers.
We appreciate your feedback, as it helps us continue improving our services.
Svar fra Ticket GO Tourism
Hello Catalin, thank you for sharing your experience.
We’re glad to hear that the booking process was easy and simple for you. We work every day to provide a smooth and efficient experience for our customers, so feedback like yours is very valuable to us.
We look forward to welcoming you again very soon at TicketGo.
Convenient to skip the big line
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Hello Justine, thank you for sharing your experience.
We’re glad to hear that you were able to enjoy a more comfortable experience by avoiding the long queues. We work every day to provide a service that is fast and convenient for our customers, so feedback like yours is very valuable to us.
We look forward to welcoming you again very soon at TicketGo.
Scam
They sold us two tickets for Park Guell for 56 euros, even if one general costs 18 euros and also gave us tickets with wrong date, month before the ones we actually booked. When we sent them email about it, they said we shouldn’t worry about it, everything will
be ok. When we tried to enter the park, we were denied because date on the ticket already passed and we later bought tickets again from the official website. Staff also told us they don’t cooperate with them for selling tickets. So it’s scam.
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Hello Jelena, thank you for sharing your experience.
We sincerely regret the situation you described and understand the frustration caused.
We would like to clarify that TicketGo operates as a platform for official ticket sales, also providing intermediary services and personalized customer support before and after the purchase. The total amount includes not only the tickets themselves, but also the services associated with booking management and customer assistance.
Regarding the date shown on the tickets, we will immediately review what happened, as our goal is to ensure that all information displayed during the booking process and sent afterwards is always clear and accurate for the customer.
Please contact us at info@ticketgotourism.com
so we can give your case the highest priority and provide you with the most appropriate solution as soon as possible.
We appreciate your feedback, as it helps us continue improving our processes and customer experience.
10€ plus cher : passez par le site officiel !
Frais de 10€ de plus par billet (18€ l'entrée sur le site officiel). Nous l'avons fait parce qu'il n'y avait plus de place avant 18h30 sur le site officiel et que nous voulions entrer le matin. Tout ça pour recevoir des billets où il était indiqué 18h30, mais qui nous ont permis d'entrer le matin quand même. En plus il y a un délais pour recevoir les billets après l'achat. Je conseille de passer par le site officiel (qr code à l'entrée du parc) : ne payez pas plus cher pour rien !
26. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Bonjour Mathilde, merci d’avoir partagé votre expérience.
Nous regrettons la perception générée concernant le prix et le processus de réception des billets.
Nous souhaitons préciser que TicketGo fonctionne comme une plateforme de vente de billets officiels, en proposant également des services d’intermédiation et une assistance client personnalisée avant et après l’achat, ce qui nous permet d’aider et de résoudre le plus rapidement possible tout problème pouvant survenir durant le processus.
Le montant total inclut non seulement le billet, mais aussi les services liés à la gestion de la réservation et au support client.
En période de forte demande, l’envoi des billets peut prendre un peu plus de temps que d’habitude, même si nous travaillons chaque jour pour que nos clients les reçoivent le plus rapidement possible et toujours suffisamment avant leur visite.
Nous vous remercions pour votre retour, qui nous aide à améliorer continuellement nos processus et la clarté des informations fournies lors de l’achat.
Issue with the audio guide not working
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Hello Virginie, thank you for sharing your experience.
We’re sorry to hear about the issue with the audio guide and understand the frustration this may have caused during your visit.
We take this type of issue very seriously and continuously work to improve the performance and experience of our digital services.
If the issue persists or has not been properly resolved, please contact us at info@ticketgotourism.com
with your booking reference so we can review your case and give it the highest priority.
PRATICAMENTE UNA TRUFFA LEGALIZZATA
PRATICAMENTE UNA TRUFFA LEGALIZZATA.
TERRIBILE
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Ciao Francesca, grazie per aver condiviso la tua esperienza.
Ci dispiace sinceramente per la percezione generata e ci rammarica sapere che la tua esperienza non sia stata all’altezza delle aspettative.
Desideriamo chiarire che TicketGo opera come piattaforma di vendita di biglietti ufficiali, offrendo inoltre servizi di intermediazione e assistenza clienti personalizzata prima e dopo l’acquisto.
Prendiamo molto seriamente commenti come il tuo e continuiamo a lavorare ogni giorno per migliorare i nostri processi e offrire un’esperienza più chiara e soddisfacente ai nostri clienti.
I had a trouble finding my email with…
I had a trouble finding my email with the tickets and contacted them to help me. Communication was very fast and clear, very appreciated. For audio guides, make sure to download them before the experience.
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ticket GO Tourism
Hello Ana Maria, thank you for sharing your experience.
We’re glad to hear that our team was able to assist you quickly and clearly. We work every day to provide personalized and efficient customer support, so feedback like yours is very valuable to us.
We also appreciate your recommendation regarding the audio guides, as it may be very helpful for other visitors.
We look forward to welcoming you again very soon at TicketGo.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.