Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The Uffizi Gallery is one of the best art galleries in the world; walking through it made me feel like a little boy wandering around a toy store. The ticket price truly reflects the caliber of the mas... Vis mer

Vurdert til 1 av 5 stjerner

Ticketgo or pisaticket.com is a scam seller for Piazza del Duomo including Pisa Tower. They charge you 54 Euro ( 2 persons) and you will receive tickets from the original seller (opera della primazial... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

It was a fair walk up the hill from the metro station - thank god there were escalators!! Absolutely brilliant! Great walks, gorgeous views, lots of beautiful areas to discover and you can stay there... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Don't trust this company. I booked tickets to a park in Barcelona and they never arrived. I have since been in contact with them but they are refusing to refund me and are blaming my email account fo... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Sightseeingbyrå
  2. Turoperatør
  3. Reisebyrå

Skrevet av virksomheten

At TicketGo, we focus on providing a unique experience for our customers when planning their trips. We offer a wide variety of activity options so that our clients can customize their journey according to their preferences and needs. We strive to deliver exceptional service and high-quality customer support. Our team of tourism experts is always available to help customers plan their travels efficiently and with peace of mind. We take pride in being a reliable company, fully committed to customer satisfaction.


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

986 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 88 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

It was amazing

It was amazing. As an Italian, I’m really proud of the Uffizi Gallery. The indications are clear, and the spacing and arrangement of the artworks allow visitors to flow naturally from one room to the next. Services are good, maybe just a bit pricey (Bar services and Souvenir Store).

9. mai 2026
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Hello Norberto, thank you for sharing your experience.

We’re glad to hear that you enjoyed your visit and appreciated the organization and flow of the gallery. It truly is an exceptional place.

Vurdert til 5 av 5 stjerner

Wonderful and magestic!!can only…

Wonderful and magestic!!can only understand this if you see it.

8. mai 2026
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Hello Francesca, thank you for sharing your experience.

We’re glad to hear that you found the visit so wonderful and majestic. It truly is something you can only fully appreciate in person.

Vurdert til 5 av 5 stjerner

Maravillosa experiencia

Maravillosa experiencia, un lugar muy hermoso, con mucha variedad de flores, paisaje de la ciudad de Barcelona muy bonito con la impresionante vista de la Basílica de la Sagrada Familia, La casa museo de Gaudi. Imperdible de visitar.

8. mai 2026
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Hola José, gracias por compartir tu experiencia.

Nos alegra saber que disfrutaste de una visita tan especial y de las vistas únicas de Barcelona. Sin duda, es un lugar imprescindible.

Esperamos poder verte de nuevo muy pronto en TicketGo.

Vurdert til 5 av 5 stjerner

Opere meravigliose

Opere meravigliose. Sistema di prenotazione molto efficiente.

8. mai 2026
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Svar fra Ticket GO Tourism

Ciao Annamaria, grazie per aver condiviso la tua esperienza.

Siamo felici di sapere che hai apprezzato le opere e che il sistema di prenotazione ti è sembrato efficiente. Ci impegniamo ogni giorno per offrire la migliore esperienza possibile, quindi commenti come il tuo sono molto importanti per noi.

Vurdert til 1 av 5 stjerner

Don't use it

Don't use it! For park güell in Barcelona they charged 10€ more (28 instead of 18 of the official website) and also sold us tickets for a completely different time than we booked. We thankfully could still use them but had to replan our whole day.

3. mai 2026
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Svar fra Ticket GO Tourism

Hello, thank you for sharing your experience.

We regret the situation you described and understand your frustration regarding both the price and the assigned time.

The total amount includes not only the ticket itself but also our intermediary services, which cover booking management and customer support before and after the purchase.

Regarding the timing, we will immediately review what happened, as our goal is to ensure that the information shown during the booking process is always clear and accurate.

We appreciate your feedback, as it helps us continue improving our processes and customer experience.

Vurdert til 3 av 5 stjerner

SEM INGRESSO, MASCOM DEVOLUÇÃO DO DINHEIRO

Fiz a compra para ingressos do Palácio de Versalles para o dia 15/04/2026, às 13:30hs. Recebi e-mail às 17:43hs do mesmo dia da compra, com a confirmação de reserva, onde entendi estar tudo certo com minha compra. Às 17:51 recebo outro e-mail dizendo não ter mais disponibilidade de bilhetes para o horário agendado e dando opção de reagendar a visita. Só vi o segundo e-mail no dia da visita, já em Versalles. Respondi que não teria como reagendar, por já ter outras coisas agendadas para o mesmo dia. Solicitei o estorno do valor pago. Não fizeram o estorno e nem me deram resposta ao e-mail.
O detalhe que, quando pesquisei no google, fiz a pesquisa por "site oficial do Palácio de Versalles" e este foi o primeiro da lista.
Após minha avaliação neste site, a empresa fez o estorno total do valor que foi pago.
Desta forma, considero que seja um site confiável.

12. april 2026
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Olá, Roberto, obrigado pelo seu comentário.

Lamentamos pelos transtornos causados e entendemos a sua frustração com o ocorrido na sua reserva para o Palácio de Versalhes.

Em alguns casos, a disponibilidade dos ingressos depende diretamente da própria atração, podendo haver atualizações após a solicitação inicial. Assim que identificamos a indisponibilidade, enviamos uma comunicação oferecendo alternativas de alteração de data ou horário para que a experiência pudesse ser mantida.

Conforme indicado, caso nenhuma das opções propostas atenda às necessidades do cliente, nosso procedimento é realizar o reembolso correspondente com a maior brevidade possível. Nesse sentido, informamos que o seu caso já foi tratado com prioridade e o reembolso correspondente foi realizado. Pedimos desculpas pela demora na gestão.

O valor será refletido em um prazo de 5 a 7 dias úteis, utilizando o mesmo método de pagamento utilizado no momento da compra.

Gostaríamos de reforçar que operamos sempre com total transparência. Em nosso site e nas condições de compra está especificado que atuamos como intermediários na venda de ingressos oficiais, e não como o site oficial da atração.

Agradecemos o seu comentário, pois ele nos ajuda a continuar melhorando nossos processos e a experiência dos nossos clientes.

Vurdert til 5 av 5 stjerner

Great collection, but why is everything monetised?

The collection is wonderful,but the legends should carry more explanation. It would be helpful for visitors if there are details about everything that is represented in every display.

Everything does not have to be monetised. Why should only those visitors who pay extra for audio guides learn details? Since all visitors are paying to enter, the museum should ensure a learning experience for everyone.

The very purpose of museums is to help people appreciate art, history, and it's importance. If it is all hidden behind payment, the museum can grow rich but fails to serve its primary public purpose.

6. mai 2026
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Hello Prabhat, thank you for your review.

We are glad to hear that you enjoyed the collection, and we greatly value your reflection. Comments like yours help us continue improving and enriching the experience for all visitors at tourist attractions.

Vurdert til 3 av 5 stjerner

The museum is amazing

The museum is amazing, but i had bought a ticket on the official website and apparently it wasn’t the right one because im not european so they made me buy another one there on the spot. The website should be clear about the tickets for each visitor

6. mai 2026
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Hello Victoria, thank you for sharing your experience.

We’re glad to hear that you enjoyed the museum, although we sincerely regret the inconvenience caused when selecting your ticket. We understand how frustrating this situation can be.

We would like to mention that during the purchase process, additional information is provided alongside each ticket type to help identify which one is appropriate for each visitor. Nevertheless, we appreciate your comment and take it as an opportunity to further improve the clarity and accessibility of this information.

Thank you very much for your feedback, and we hope to offer you an even better experience in the future.

Vurdert til 5 av 5 stjerner

Easy to book online and avoid the long…

Easy to book online and avoid the long queues for tickets at the site. Tickets emailed in minutes and scanning in to the building was quick. Remember to bring id.

5. mai 2026
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Svar fra Ticket GO Tourism

Hello Jason. Thank you for sharing your experience.

We’re glad to hear that the booking process was simple and that you were able to access quickly and without waiting. We work every day to provide an efficient and high-quality service, and we greatly appreciate comments like yours.
Your recommendation can also be very helpful for other visitors when planning their visit.

We look forward to welcoming you again very soon at TicketGo.

Vurdert til 5 av 5 stjerner

Overviev over the whole history of the Pantheon

Top interesting

5. mai 2026
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Svar fra Ticket GO Tourism

Hello Cédric. Thank you for sharing your experience.

We’re glad to hear that you found the visit interesting and that you were able to enjoy a good overview of the history of the Pantheon. Comments like yours are very helpful for other visitors.

Vurdert til 5 av 5 stjerner

Great free audio guide included with…

Great free audio guide included with the audio, seamless ticket purchase experience and stunning historic basilica that is a must visit. Just wow!

5. mai 2026
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Hello Amrita. Thank you for sharing your experience.

We’re delighted to hear that you enjoyed the audio guide and found the booking process smooth and seamless. We work every day to provide an efficient and hassle-free booking experience, so feedback like yours is truly valuable to us.

It’s wonderful to know that the basilica made such a great impression.

We look forward to welcoming you again very soon at TicketGo.

Vurdert til 1 av 5 stjerner

its a scam, tickets are real but overpriced, audioguide doesnt work.

its a scam, you think you are booking directly at the Uffizi galleries and paid for the audio guide, to only realise that it was an app to be dowloaded, not the one from the museum!!!
APP doesnt even work properly, cant control stop, pause or search for the audio you need.
I was afraid i was not going to be allowed in, but at least the tickets booking was real, but i ended overpaying 20 euros per person to this third party reseller, copycat, catfish wahtever u call it

1. mai 2026
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Hello Hoare. We sincerely regret the inconvenience caused and the experience you described.

We understand your frustration and are sorry to hear that the audio guide did not work as expected. We would like to review your case in detail to better understand what happened and provide you with an appropriate solution.

We would like to clarify that the additional amount corresponds to our intermediary service fee (€12.5 per person), which includes booking management handled by our agents, customer support before and after the purchase, real-time assistance via live chat, and access to the digital audio guide. This is not an arbitrary surcharge, but a set of services designed to facilitate and enhance the customer experience.

Additionally, during the purchase process, the nature of the audio guide as a digital application is specified. Nevertheless, we take your feedback as an opportunity to further improve both its functionality and the clarity of the information provided.

Please contact us at info@ticketgotourism.com indicating your booking reference, so our team can assist you and handle your case with the highest priority.

We appreciate your feedback, as it helps us continue improving our processes and customer experience.

Vurdert til 1 av 5 stjerner

ESTAFA VENTA DE TICKETS

ESTAFA VENTA DE TICKETS: parkguellticket.com, operado por TicketGo OÜ.

Esta página de venta de tickets para el Park Guell aparece de las primeras en Google. Sus colores e interfaz se parecen mucho a una página oficial del Ayuntamiento de Barcelona o del propio parque. - PERO ES UNA ESTAFA!

Compré entradas para el 2 de mayo (nos íbamos de Barcelona el día 3). Durante TODO el proceso de compra en su web, me estaban confirmando disponibilidad para el día 2 de mayo para las 12:00 (que es la fecha que solicité). Y SOLO después de realizar el pago y enviarme las entradas, vi en las propias entradas que eran para el 9 de mayo. No aparecía en el cuerpo del email de confirmación, solo en las entradas. Además de que me habían cobrado 10€ más de lo que vale la entrada. Y REPITO que me encontré con esa sorpresa DESPUÉS DE REALIZAR EL PAGO. Ya que durante el proceso de reserva, yo solicité el 2 de mayo y me estaban confirmando disponibilidad para ese dia.

Solicité asistencia por el chat de la propia web, y negaron el suceso. Dijeron que la reserva se había hecho para el 9/05 y que no podían hacer nada. Intenté explicarle la situación (para que revisen si al menos hay un error en el proceso de su sistema de automatización de venta), pero nada. Le pedí un número de teléfono, un correo de contacto y la Hoja de quejas y reclamaciones (legalmente obligatorio en España cuando lo solicita el consumidor) y dejaron de contestar, negándose implícitamente a proporcionarme esa información.

2. mai 2026
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Hola Claudia. Lamentamos sinceramente las molestias ocasionadas y la experiencia descrita.

Entendemos su preocupación por la situación que nos indica y lo importante que es contar con la información correcta durante el proceso de reserva.

Nos gustaría revisar su caso en detalle para comprobar lo ocurrido y poder ofrecerle una solución adecuada. Nuestro objetivo es que todo el proceso de compra sea claro y transparente en cada paso.

TicketGo opera como plataforma de venta de entradas oficiales (no como página oficial), ofreciendo un servicio de intermediación y atención al cliente orientado a facilitar la gestión de las reservas de forma segura y transparente.

En cuanto al precio, este incluye no solo la entrada, sino también nuestros servicios de intermediación y atención al cliente, que abarcan la gestión de la reserva, soporte antes y después de la compra y asistencia personalizada.

Respecto a la atención recibida, lamentamos si su experiencia no ha sido la esperada. Contamos con procesos de atención exhaustivos para este tipo de situaciones y, en caso de que se haya producido algún error, puede estar tranquila, ya que lo revisaremos y lo solucionaremos de la forma más adecuada posible.

Le rogamos que nos contacte en info@ticketgotourism.com
indicando su número de reserva, para que nuestro equipo pueda revisar su caso con la máxima prioridad y ofrecerle una solución adecuada.

Agradecemos su comentario, ya que nos ayuda a seguir mejorando nuestros procesos y la experiencia de nuestros clientes.

Vurdert til 5 av 5 stjerner

Facil y rapido el proceso de compra de…

Facil y rapido el proceso de compra de entradas

4. mai 2026
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Hola Gonzalo. Gracias por compartir tu experiencia.

Nos alegra saber que el proceso de compra fue fácil y rápido. Trabajamos cada día para ofrecer una experiencia sencilla y eficiente, por lo que comentarios como el tuyo son muy importantes para nosotros.

Esperamos poder verte de nuevo muy pronto en TicketGo.

Vurdert til 1 av 5 stjerner

Pésima

Pésima! Haré las Denuncias pertinentes a Defensa del Consumidor

1. mai 2026
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Hola Vanesa, lamentamos sinceramente las molestias ocasionadas.

En este momento no disponemos de información suficiente para identificar el inconveniente al que hace referencia. Para poder revisar su caso y ofrecerle una solución adecuada, necesitamos conocer más detalles sobre lo ocurrido.

Le rogamos que nos contacte en info@ticketgotourism.com indicando su número de reserva. Nuestro equipo le asistirá y gestionará su caso con la máxima prioridad, dándole la solución más adecuada.

Vurdert til 3 av 5 stjerner

Es waren zuviele Menschen für ein…

Es waren zuviele Menschen für ein Zeitfenster vorgesehen.

24. april 2026
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Hallo Margret, vielen Dank für Ihr Feedback.

Es tut uns leid zu hören, dass die Besucherzahl Ihr Erlebnis beeinträchtigt hat. Wir wissen, wie wichtig es ist, die Erfahrung in Ruhe genießen zu können.

Bei TicketGo empfehlen wir, wenn möglich, Besuche zu Zeiten mit geringerer Auslastung zu buchen und insbesondere die frühen Morgenstunden zu vermeiden, um die Besichtigung entspannter genießen zu können.

Wir danken Ihnen für Ihr Feedback, da es uns hilft, die Informationen, die wir unseren Kunden bereitstellen, weiter zu verbessern.

Vurdert til 5 av 5 stjerner

Una visita in pendenza

Una visita da non perdere se si soggiorna a Pisa. Un'esperienza "pendente"...

2. mai 2026
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Ciao Fabius, grazie per aver condiviso la tua esperienza.

Siamo felici di sapere che hai apprezzato la visita e che la consideri un’esperienza imperdibile a Pisa. Commenti come il tuo sono molto preziosi e aiutano altri viaggiatori.

Speriamo di rivederti molto presto su TicketGo.

Vurdert til 5 av 5 stjerner

Problemloser Ticketkauf

Problemloser Ticketkauf, problemloser Zugang zum Park. Nicht zu viele Leute. Insgesamt ein schönes Eelwbnis

3. mai 2026
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Hallo Alex. Vielen Dank für Ihr Feedback.

Es freut uns sehr zu hören, dass der Ticketkauf und der Zugang zum Park reibungslos verliefen. Schön, dass Sie zudem eine angenehme und entspannte Erfahrung machen konnten.

Wir arbeiten täglich daran, einen einfachen und effizienten Buchungsprozess zu bieten, daher ist Ihr Feedback für uns sehr wertvoll.

Wir hoffen, Sie bald wieder bei TicketGo begrüßen zu dürfen.

Vurdert til 3 av 5 stjerner

The price for entrance (28 euro) is…

The price for entrance (28 euro) is more expensive than usual entry price (18 euro). But when they have sent me the ticket, it was mentioned 18 euros.
Also, when I bought ticket, it was told after that it’s only reservation and need to be confirmed.

3. mai 2026
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Hello Hasmik. Thank you for sharing your experience.

We regret the confusion during the booking process and understand your concern regarding the price and the information received.

The total amount includes the ticket price as well as our intermediary services. This service includes booking management handled by our agents and personalized customer support, available both before and after the purchase.

Regarding the confirmation process, in some cases the reservation requires final validation by the attraction.

We appreciate your feedback, as it helps us continue improving our processes and customer experience.

Vurdert til 5 av 5 stjerner

Booked a 9am visit to help avoid the…

Booked a 9am visit to help avoid the large crowds.
Interesting to see it’s a Roman building taken over by The Catholic Church

8. april 2026
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Hello Joe. Thank you for sharing your experience.

We’re glad to hear that you planned your visit early in the day to avoid large crowds and that you found the history of the site interesting. Feedback like yours is very helpful for other visitors.

We look forward to welcoming you again very soon at TicketGo.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv