Purchased Hycosan dry eye drops, saved around £30 on total order compared to price at Boots. They arrived really quickly and order was 100% accurate and packaged well. Will definitely be ordering wi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I went to buy exact same sunglasses front boots which were £160 I look online and see exact ones for nearly half of the price I bought them Sunday i email them as there was 3to 5 days... Vis mer
Selskapet har svart
I'm currently visiting the UK and the pricing is very good for contact lenses compared to the mainstream opticians here. Ordering was very simple. I can't believe I ordered them on Wednesday and they... Vis mer
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I have been really impressed at the customer service from The Optical Store during my recent purchases. When I had ordered the incorrect lenses for my partner, I emailed to confirm the return... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Discover top-quality contact lenses and eye care products at the Optical Store. Fast UK delivery & expert customer service. See the difference today! With over 35 years of experience as opticians, including two decades of owning and operating a successful chain of practices in London UK, The Optical Store was founded to ensure quality eye care is accessible to the nation and beyond – providing high quality contact lenses at affordable prices, delivered right to your doorstep. Backed by decades of expertise and a dedicated in-house team of optical professionals, The Optical Store brings convenience, affordability and peace of mind when purchasing contact lenses online. From daily disposables to specialty lenses, we offer a wide range of options to suit your specific needs and preferences. At The Optical Store, we don’t just sell contact lenses – we provide a seamless customer experience rooted in trust, reliability, and genuine care.
Kontaktopplysninger
4,9
Enestående
303 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Solid company
Very quick delivery, good price branded product
14. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Fast delivery and a great price - two of our favourite things! Thank you for your review, Khalil. We look forward to welcoming you back to The Optical Store.
Good price and prompt delivery
My contact lens solutions were delivered ahead of schedule and the price I paid was very competitive. I would be very happy to use the company again.
14. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for the great review, Lynne! We’re delighted your contact lens solution arrived ahead of schedule - we always like it when deliveries beat the clock. Glad you found the price competitive too, and we look forward to welcoming you again at The Optical Store.
Great service.
Ordered 10 months worth of daily contact lenses. Competitive price and arrived in good time. This is my second order with The Optical Store. Very satisfied so far and will order with them again.
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for the kind words, Berk. 10 months of clear vision sounds like a pretty good investment to us. We’re delighted you chose The Optical Store again and we look forward to welcoming you back when it’s time for the next refill!
Excellent
Excellent, Royal Mail lost the parcel they went above & beyond to get my lenses to me in time for my holiday
They’ve gained a regular customer
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for your review Lynn! Even when parcels decide to go on their own adventure, we’ll always do our best to get your contact lenses where they need to be. We’re so glad they reached you in time for your holiday and really appreciate your support. We look forward to welcoming you back again soon!
Excellent service
Excellent service. My uploaded prescription was incorrect, and they promptly emailed me to resolve the issue. I will definitely recommend it to my friends because the prices are great.
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for the great review! We’re glad we could quickly spot the prescription mix-up and get everything sorted. At The Optical Store, we aim to offer affordable contact lenses with attentive customer service and we really appreciate the recommendation. We look forward to welcoming you back again soon!
Good Service
Website worked well, ummwdiate order email confirmation, fast delivery
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for your feedback Andrew. We’re delighted you found The Optical Store easy to use and that your order was confirmed and delivered quickly. We look forward to welcoming you back again soon!
Really good service and quick delivery.
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for the great feedback! We’re delighted you experienced quick delivery and reliable service from The Optical Store. We look forward to welcoming you back again soon!
Great experience
Great ordering experience, speedy delivery and superbe after sales service if needed. Would highly recommend.
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for your great review! We’re delighted you had a smooth ordering experience and received fast delivery. Providing reliable after sales support and affordable contact lenses is always our goal at The Optical Store. We look forward to welcoming you back again soon!
Competitive prices and very efficient…
Competitive prices and very efficient from order to delivery.
Will 💯 start up a subscription on my next purchase.
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks so much for the kind words Adam! We’re really glad everything went smoothly, from order to delivery. We look forward to welcoming you back again with your contact lens subscription!
As good as it gets .
Rapid next day delivery at a good price . Superb and prompt customer service , nothing is a problem , very helpful .
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for your review Brian. We’re pleased your order arrived quickly and that you found our customer service prompt and helpful. The Optical Store focuses on affordable contact lenses with fast, reliable delivery and support. We look forward to welcoming you back again soon!
Best market price
Best market price. Offered 5% off for subscribing, hopefully this will lock in the low price for the next year. Free delivery was offered with a 3 to 5 worki g days but arrived the following day which was fantastic.
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks so much for the kind words, John. We’re really glad you're enjoying the benefits of our contact lens subscription and that your order arrived even sooner than expected. We look forward to welcoming you back again soon!
5 stars for The Optical Store
5 stars for The Optical Store from me. Super fast delivery of my usual contacts and website was very straightforward and easy to navigate. Will use again!
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for the 5-star review Laurence! We’re delighted your usual contact lenses arrived quickly and that you found The Optical Store website easy to use. Providing fast delivery and a simple ordering experience is always our goal. We look forward to welcoming you back again soon!
Transaction was so easy and sunglasses…
Transaction was so easy and sunglasses arrived 2 days after purchase for a great price
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Easy ordering and speedy sunglasses delivery; just what we like to hear! Thanks for choosing The Optical Store Nicholas - we look forward to welcoming you back again soon!
Svar fra The Optical Store
Thanks for taking the time to leave us a review Adriana. We look forward to welcoming you back again soon!
I always shop around when I need to…
I always shop around when I need to stock up , Optical store were the same price as other suppliers but gave a discount for new customers. The delivery was within 3 days and also they offer a discount if you order again .
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for the great feedback! We’re pleased you found The Optical Store competitively priced and were able to benefit from our new customer discount. Providing affordable contact lenses with fast delivery is always our aim. We look forward to welcoming you back again soon!
Best price I could find. Quick delivery.
I ordered multifocal contact lenses, the optical store had them at the cheapest price I could find. The lenses were delivered two days later. Thanks you!
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks so much for your kind words! We’re really glad you found your multifocal contact lenses at a great price and that they arrived within a couple of days. We appreciate you choosing The Optical Store!
Efficient service and great price
Efficient service and great price. Although a long term user of daily lenses, this was my first order from The Optical Store, prompted by their pricing. Order processed and shipped quickly with the delivery following just a few days later. Cannot ask for more than that - simple, easy order process with efficient service for a very competitive price.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for the detailed review Robert! We’re delighted you chose The Optical Store for your daily lenses and that our pricing and quick delivery met your expectations. Providing a simple ordering process, competitive prices, and efficient service is always our goal. We look forward to welcoming you back again soon!
Great price ( got 10% off) as a new…
Great price ( got 10% off) as a new customer!!! Delivery by Royal mail in a few days.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for your review. At The Optical Store, we focus on affordable contact lenses and reliable delivery, so we're glad to hear we ticked both boxes for you. We look forward to welcoming you back again soon!
Excellent service
Excellent service. Next day delivery
Very impressed.
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Excellent service and quick delivery is exactly what we aim for at The Optical Store. Thanks so much for the fantastic feedback - we look forward to welcoming you back again soon!
Cant fault the whole process
Cant fault the whole process - without doubt value for money - cheapest I could find - delivery within 3 days of order.
Thank You and Well Done
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Great value and quick delivery is exactly what we aim for at The Optical Store. Thanks so much for the fantastic feedback - we look forward to welcoming you back again soon!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.