Purchased Hycosan dry eye drops, saved around £30 on total order compared to price at Boots. They arrived really quickly and order was 100% accurate and packaged well. Will definitely be ordering wi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I went to buy exact same sunglasses front boots which were £160 I look online and see exact ones for nearly half of the price I bought them Sunday i email them as there was 3to 5 days... Vis mer
Selskapet har svart
An excellent product, well packaged and delivered on time at an excellent price. The only disappointing thing is having to pay postage all the time.
Selskapet har svart
First time using this company for my lenses. Clarified a few points via a phone call before ordering which was very informative. Placed my order via the website and arrived a couple of days later. All... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Discover top-quality contact lenses and eye care products at the Optical Store. Fast UK delivery & expert customer service. See the difference today! With over 35 years of experience as opticians, including two decades of owning and operating a successful chain of practices in London UK, The Optical Store was founded to ensure quality eye care is accessible to the nation and beyond – providing high quality contact lenses at affordable prices, delivered right to your doorstep. Backed by decades of expertise and a dedicated in-house team of optical professionals, The Optical Store brings convenience, affordability and peace of mind when purchasing contact lenses online. From daily disposables to specialty lenses, we offer a wide range of options to suit your specific needs and preferences. At The Optical Store, we don’t just sell contact lenses – we provide a seamless customer experience rooted in trust, reliability, and genuine care.
Kontaktopplysninger
4,9
Enestående
304 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Cant fault the whole process
Cant fault the whole process - without doubt value for money - cheapest I could find - delivery within 3 days of order.
Thank You and Well Done
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Great value and quick delivery is exactly what we aim for at The Optical Store. Thanks so much for the fantastic feedback - we look forward to welcoming you back again soon!
Excelent service made a payment and…
Excelent service made a payment and recived contact lenses 2 days later.
7. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Fast, fuss free service is what we aim for - thank you for your great feedback. We look forward to welcoming you back again soon!
Easy website experience and lenses were…
Easy website experience and lenses were with me so quickly.
Actually put my address wrong and had a call from the team. Thanks so much for your help. Would shop again. :)
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
We’re really happy to hear this - keeping things stress-free is all part of the service. Thanks so much for your kind feedback and we look forward to welcoming you back again soon!
Really happy with my order
Really happy with my order. Contact lenses arrived quickly and the prices are very competitive. Will definitely order again.
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks so much for the lovely feedback. We’re really glad you were happy with your order and that everything arrived quickly. We look forward to welcoming you back soon!
Excellent service
Excellent service. Fast delivery. No messing around.
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Short, sweet and spot on - thanks for the great feedback. We really appreciate your support!
This is a great company that supply…
This is a great company that supply contact lenses on time and are good value. No fuss and good delivery times.
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for the kind words, Carl. Reliable, good value, and fuss-free is exactly what we aim for - we really appreciate you taking the time to share your experience.
The Optical Store ticks all the boxes!
I'm on a low income so the price is a huge consideration. I wear the MyDay multifocal lenses, which aren't the cheapest. Also, I'm able to order just one box, which a lot of online shops won't facilitate. Add in the quick delivery, what's not to like?
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
We’re really glad we could help make things easy for you. Thanks so much for trusting us and for the lovely feedback. We look forward to welcoming you back again soon!
10/10
Swift, reliable and consistent - highly recommend !
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks for taking the time to leave us a review, EK. We look forward to welcoming you back again soon!
Best price
Best price, easy to order and arrived free delivery within 2 days
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks for taking the time to leave us a review, Sarah. We look forward to welcoming you back again soon!
Excellent service
I recently ordered contact lenses from the Optical Store. I wear a brand for astigmatism that is sometimes hard to get hold of. When they hadn't arrived after some time, I contacted the store who found out they had gone missing in the post. As it could possibly have taken a while to get hold of a fresh pair, they offered me an upgraded brand in their place, which I actually turned down as I've not been able to tolerate another brand in the past. However, my original order arrived within days of our correspondence! Very happy customer.
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for such a lovely review. We know some specific lenses can be difficult to source, but we’re really pleased your order made it to you just in time - and even more pleased you’re happy. We look forward to welcoming you back again soon!
Excellent service
Excellent service, quick and well packaged. Delivered in 72hrs. Will use again.
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks for taking the time to leave us a review, Richard. We look forward to welcoming you back again soon!
Svar fra The Optical Store
Thanks for taking the time to leave us a review, Mar. We look forward to welcoming you back again soon!
Very good experience
Fast delivery, had a couple of questions before ordering and they were very responsive. Delivery came and something was missing and they were no fuss - immediately sending out the item.
Really good customer service and good prices.
17. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks for taking the time to leave us a review, Charlie. Proof that even when things go slightly off script, we’ve got your back!
Thanks for sharing your experience and we look forward to welcoming you back again soon.
My experience was amazing
My experience was amazing! The lenses were perfect and came within 1 day!
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks for taking the time to leave us a review, Milla. We look forward to welcoming you back again soon!
Good service and price, disappointing packaging
Good service and price, but poor packaging. Can an alternative to plastic tape, eg paper tape, be used to make whole packaging fully recyclable? Think about our planet please, most people wouldn’t remove the plastic tape which would mean box would not be recyclable!
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks for taking the time to leave us a review. All of the boxes we use to dispatch orders are fully recyclable and tape is used where necessary to protect items during transit. However we appreciate your feedback and will pass this on to our team. Thanks again and we look forward to welcoming you back again soon!
Great online experience
Great communication fast delivery they had the lenses i was told from my Costco optician were no longer available.
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks for taking the time to leave us a review. We hope to see you back again soon!
The Optical store offered a great price…
The Optical store offered a great price on my prescription.
I buy Oasys dailies. lenses every three months.
Easy to order and quick dispatch.
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks for taking the time to leave us a review, Caz. We appreciate your loyalty with your contact lens subscription and we look forward to welcoming you back again soon!
Svar fra The Optical Store
Thanks for taking the time to leave us a review, Tungie. We look forward to welcoming you back again soon.
Very good prices and quick service with…
Very good prices and quick service with delivery updates, highly recommended
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks for taking the time to leave us a review, Martin. We look forward to welcoming you back again soon!
A great experience
Ordered Acuvue contact lenses, a good price and the website is very easy to use. Received email confirmation of the order and they were delivered free within 48 hours. Impressed and will use again if the price remains competitive.
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks for taking the time to leave us a review, Gary. We hope to see you back again soon!
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