Purchased Hycosan dry eye drops, saved around £30 on total order compared to price at Boots. They arrived really quickly and order was 100% accurate and packaged well. Will definitely be ordering wi... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I went to buy exact same sunglasses front boots which were £160 I look online and see exact ones for nearly half of the price I bought them Sunday i email them as there was 3to 5 days... Vis mer
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I'm currently visiting the UK and the pricing is very good for contact lenses compared to the mainstream opticians here. Ordering was very simple. I can't believe I ordered them on Wednesday and they... Vis mer
Selskapet har svart
I have been really impressed at the customer service from The Optical Store during my recent purchases. When I had ordered the incorrect lenses for my partner, I emailed to confirm the return... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Discover top-quality contact lenses and eye care products at the Optical Store. Fast UK delivery & expert customer service. See the difference today! With over 35 years of experience as opticians, including two decades of owning and operating a successful chain of practices in London UK, The Optical Store was founded to ensure quality eye care is accessible to the nation and beyond – providing high quality contact lenses at affordable prices, delivered right to your doorstep. Backed by decades of expertise and a dedicated in-house team of optical professionals, The Optical Store brings convenience, affordability and peace of mind when purchasing contact lenses online. From daily disposables to specialty lenses, we offer a wide range of options to suit your specific needs and preferences. At The Optical Store, we don’t just sell contact lenses – we provide a seamless customer experience rooted in trust, reliability, and genuine care.
Kontaktopplysninger
4,9
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303 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Received my prescription RayBans in…
Received my prescription RayBans in double quick time, lenses are good a glasses fit well
29. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for the fantastic review, Charles! We’re delighted your prescription Ray-Bans arrived quickly, and that both the lenses and fit are just right. Enjoy your new glasses and we hope to see you back at The Optical Store again soon!
Ordered and delivered within a day very…
Ordered and delivered within a day very efficient
29. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks so much for your review, Steve! We’re delighted you found our service efficient and that your order was with you so quickly. We appreciate your support and we look forward to welcoming you back to The Optical Store again soon!
Very competitive pricing!
Very competitive pricing and super quick, free standard delivery as well! Ordered Sunday evening, arrived Tuesday morning, thank you!
26. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you so much for the brilliant review, Laura! We’re delighted you were happy with our competitive pricing and that your order arrived so quickly. Free delivery from Sunday evening to Tuesday morning - we’ll happily take that! Thanks again and we look forward to welcoming you back to The Optical Store again soon.
Easy ordering
Easy ordering, great price & quick delivery ! What more would you want ? I’d purchase more from the optical store definitely 💯
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Easy to order, easy on the wallet, and quickly delivered - the perfect trio! Thank you for the lovely review and for choosing The Optical Store. We look forward to welcoming you back again soon!
Super quick delivery
Super quick delivery. Helpful help line. Good price.
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for taking the time to leave us a review, Lesley. We appreciate your support and we look forward to welcoming you back to The Optical Store again soon!
Exceptional customer service
I have been really impressed at the customer service from The Optical Store during my recent purchases.
When I had ordered the incorrect lenses for my partner, I emailed to confirm the returns process. As well as an email back, I received a phone call to confirm all details and also the discount I'd received through a discount code was refunded to me so I could re-order the new ones quickly whilst a return was made. It was a very personal touch which was unexpected.
Communication has been really speedy, with emails being returned during evening hours as well which is very much appreciated.
It's worth noting as well that like others, I found the price and delivery speed to be very good.
I will certainly use you again and recommend you to others in future.
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
What a wonderful review - thank you, Daniel! Ordering the wrong lenses is never fun, so we’re really pleased we could help get everything sorted quickly and make sure you didn’t lose out on your discount. Hearing that the personal service stood out means the world to us, and we truly appreciate your recommendation. We look forward to welcoming you back to The Optical Store again soon!
Purchased Hycosan dry eye drops
Purchased Hycosan dry eye drops, saved around £30 on total order compared to price at Boots.
They arrived really quickly and order was 100% accurate and packaged well.
Will definitely be ordering with them again.
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you so much for the fantastic review, Ellen! We're delighted you found such great value on your Hycosan eye drops and that everything arrived quickly and exactly as expected. We really appreciate your support and we look forward to welcoming you back to The Optical Store again soon!
I went to by exact same sunglasses…
I went to buy exact same sunglasses front boots which were £160
I look online and see exact ones for nearly half of the price I bought them
Sunday i email them as there was 3to 5 days delivery so in 4 days I had holiday booked, i email them and said I can pay the extra cost pls can u sent them next day delivery whatever the difference im willing to pay instead of charging me the extra which is fair enough they reply on same day read below,
i was very impressed
Got the sunglasses Tuesday morning
Highly highly recommended
Hey Hasan,
Thank you for your message.
On this occasion, we’re happy to upgrade your delivery free of charge.
This will be dispatched tomorrow via expedited 24 hour tracked delivery, so should be delivered to you on Tuesday. Your Royal Mail tracking number is JT893242635GB and tracking information will update by Monday evening.
We hope this helps, but please let us know if you have any other questions. Thank you.
Kind Regards,
The Optical Store
19. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks so much for the lovely review, Hasan! Saving nearly half the high street price is great - but getting them to you before your holiday was even more important! We’re delighted we could help, and we hope your new sunglasses were the perfect travel companion. We truly appreciate your support and we look forward to welcoming you back to The Optical Store again soon!
Excellent customer service
I contacted them as my supply was very low and didn’t have option to change to urgent delivery. They were super quick helpful and agreed to expedite the delivery. Top class customer service. Thank you!
21. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you so much for your lovely review, Marina! Running low on contact lenses is never ideal, so we’re really pleased we could get things moving quickly for you. Thanks for your kind words about our customer service - we really appreciate your support and we look forward to welcoming you back to The Optical Store again soon!
First time using this company for my…
First time using this company for my lenses. Clarified a few points via a phone call before ordering which was very informative. Placed my order via the website and arrived a couple of days later. All as expected. Will use again.
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
What a fantastic first experience, John - thank you for sharing it! We’re so pleased you found our team helpful, our website easy to use, and your order arrived exactly as expected. We appreciate your support and we look forward to welcoming you back to The Optical Store again soon!
Super fast delivery!
I'm currently visiting the UK and the pricing is very good for contact lenses compared to the mainstream opticians here. Ordering was very simple. I can't believe I ordered them on Wednesday and they were delivered the next day. I will definitely be ordering again!
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for taking the time to leave such a great review, Alison! It’s wonderful to hear you found our contact lenses great value compared to the high street, and that your order arrived so quickly. We really appreciate your support and we look forward to welcoming you back to The Optical Store again soon!
Incredible customer service
Incredible customer service, my glasses were delayed due to a manufacturers delay, I was kept informed, given a 5% discount so not at all bothered having to wait. I will order from here and nowhere else, exemplary service, what a team!!
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you so much for the lovely review, Nishma! We believe that if something is outside our control, the least we can do is keep our customers informed and looked after. We’re so pleased you were happy with the service, and hearing that you’ll be coming back means more to us than you know. Thanks again from all of us at The Optical Store - we look forward to welcoming you back again soon!
Arrived within 24 hours
Arrived within 24 hours. Made returning an unwanted item due to a prescription change very easy.
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you so much for the lovely review, Lee! We’re really pleased your order arrived so quickly, and that we could make the return process straightforward after your prescription changed. Thanks for choosing The Optical Store - we look forward to welcoming you back again soon!
Hi very good service efficient and friendly
Hi, just wanted to say the service as a new customer really good and friendly and efficient as i received next day delivery as I needed them ASAP. Next day a surprise sent me a gift .thank you very much appreciated.
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you for the wonderful feedback! We’re so pleased we could get your order to you ASAP and make your first experience with The Optical Store a positive one. Thanks again for choosing us and we look forward to welcoming you back again soon!
Best prices and super quick delivery.
Best prices and super quick delivery.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks for taking the time to leave us a review, Kevin! We appreciate your support and we look forward to welcoming you back to The Optical Store again soon.
Cheaper for my ao Sept than other…
Cheaper for my ao Sept than other retailers and quick delivery to my home. I bulk buy to save on delivery charges.
11. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks for taking the time to leave us a review, Sandie! We appreciate your feedback and we look forward to welcoming you back to The Optical Store again soon.
Good value and quick delivery
Good value and quick delivery, will use again
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thanks for taking the time to leave us a review, Mike! We appreciate your support and we look forward to welcoming you back to The Optical Store again soon!
Jackie Oh glasses
My husband bought me these glasses I am so so happy with them .They arrived on time and can’t wait to start wearing them.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Thank you so much for the lovely review! We’re delighted you’re happy with your new glasses and that they arrived on time. We hope you absolutely love wearing them, and we hope to welcome you back to The Optical Store again soon!
Good price
Competitive price fast delivery correct items sent. What more can you want?
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
Competitive price, fast delivery, and the right items arriving safely - that’s the dream trio! Thanks so much for choosing The Optical Store, Jacqui. We look forward to welcoming you back again soon!
Ordered contact lenses
Ordered contact lenses, 1st time ordering, good price and speedy delivery, kept informed.
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Optical Store
First order: good price, speedy delivery, and updates along the way - we’ll happily take that. Thanks so much for choosing The Optical Store, David, we really appreciate your support!
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.