AA Car Care Anmeldelser 

321
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The AA mechanic turned in the afternoon without a phone call in the morning saying he would arrive at whatever time. However, he was friendly and did the required diagnostic check. After taking the ca... Vis mer

Vurdert til 5 av 5 stjerner

When the AA guy Jordan came out to assist me recently when my car wouldn’t start, he was really helpful. As a precautionary measure, after getting my car started, he even followed me home to ensure I... Vis mer

Vurdert til 1 av 5 stjerner

The first appointment was cancelled last minute by AA. A week later a very nice young mechanic came and did a check but he couldn’t give me a solution. Instead he said d take the vehicle to Nissan. I... Vis mer

Vurdert til 5 av 5 stjerner

Very happy with the interim service provided by Mick. AA has advertised to give AA members a 20% discount for this service. I am still waiting to receive this £30 discount. As well as being an AA bre... Vis mer

Informasjon om virksomheten

  1. Mekaniker
  2. også i
  3. Bilreparasjon og -vedlikehold
  4. Biltransportservice

Om AA Car Care

Skrevet av virksomheten

AA Car Care

Car servicing, diagnostics and repairs, brought to your driveway by AA Mobile Mechanics.

Car care that comes to you

  • Our AA-trained Mobile Mechanics carry out servicing, diagnostics and repairs at your home or workplace
  • No dropping your car at a garage or rearranging your day around an appointment
  • We look after your car while you get on with the things that matter

Simple, clear pricing

  • You’ll see the price for your booked work upfront
  • If we find that additional work is needed, we’ll explain what’s required and provide a separate quote
  • We’ll only carry out additional work once you’ve approved it

Quality you can trust

  • Work is carried out by trained AA Mobile Mechanics
  • Parts and labour are backed by a 12-month or 12,000-mile guarantee
  • Our Mobile Mechanics are backed by 120 years of motoring expertise

Easy online booking

  • Book online in just a few simple steps
  • Choose a date and available arrival window that works for you
  • Manage your car care without the usual garage admin

AA Car Care. 120 years of expertise, now on your driveway.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

321 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(321)

320 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

My Peugeot 3008 auxiliary belt snapped

My Peugeot 3008 auxiliary belt snapped, AA mechanic did not completely remove pieces of the old belt before installing the new one, by next day the new installation completely trashed the entire engine as the debris got into the cam belt damaging the engine beyond repair. Now it cranks, won't start for a car that I am still paying £250 on car finance with 2 more years left to pay off.

Informed AA, the good news is I have to pay AGAIN to have their mechanic come over.

8. oktober 2026
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Svar fra AA Car Care

Thank you for taking the time to share your feedback. We recognize how frustrating it is to experience severe engine damage after a repair and then be asked to pay additional costs for a follow-up inspection.

Vurdert til 5 av 5 stjerner

Lovly fella came polite no problems…

Lovly fella came polite no problems just got on with service on 2 cars excellant service

14. oktober 2026
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Svar fra AA Car Care

We are happy to hear that our technician provided polite and efficient service for both of your vehicles. Thank you for your feedback!

Vurdert til 5 av 5 stjerner

Will never go back to garage servicing again, home service for me.

I find it very difficult going to a garage and not feel intimidated. I chose a home service so it was a 1 to 1 where I would not be so anxious. My mechanic today was Michael Rogers, honestly he was the nicest easiest mechanic I have spoken to since driving. He explained everything, showed me parts and even gave me tips on making sure my car was happy and healthy. I don't think I will ever go back to having a garage service again. AA made the whole process from booking to paying so easy and the continued updating was brilliant. I was so happy with the service and price.

14. oktober 2026
Vurdert til 3 av 5 stjerner

Service fine communication not great

Service itself was fine. However, I never received a call in the morning to let me know of a general time slot like they said. Afternoon appointments also state before 4pm, and they came at 5:10pm. Which was inconvenient as I booked the afternoon off of work for no reason. The cost said £233 and I was charged £259. Contacted by email to question the cost and never heard back. Got a report showing all the things tested but no written list of suggestions, just told verbally which I now cannot remember all the things recommended. Convenient that they can come to your house but not sure if I would use them again.

3. oktober 2026
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Svar fra AA Car Care

Hi there, we'll include a window on the confirmation. If you get in touch with us directly, our team will be happy to help and look into any charges and the work confirmation. We hope everything else went OK for you.

Vurdert til 2 av 5 stjerner

A wasted costly appointment

Following a cancelled appointment due to no mechanic being available at the time it was booked 5 days later the appointment arrived. The mechanic was helpful , polite and knowledgeable . I told him what the fault, was told it was an easy fix. Following 20 minutes of diagnostics I was told that it could not be fixed. Basically I was charged for informing the AA what the error indicator was. If from the outset I knew that the problem could not be fixed I would not have booked and saved £99.

13. oktober 2026
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Svar fra AA Car Care

Hey Digby, we can see you booked a Fault Finder service with one of our Mobile Mechanics. These appointments are designed to diagnose the issue, provide expert advice, and give you a written report you can trust.

Sometimes we're able to fix the fault during the appointment, but if not, we'll explain the next steps and can provide a quote for any further repairs that may be needed. We hope everything goes smoothly with the repairs from here.

Vurdert til 1 av 5 stjerner

Lazy Mobile Engineers Destroying AA Smartcare

The men that was sent to help service my car were clearly unprofessional, inconsiderate, and lazy mobile workshop engineers.
They lied to have done major service within few minutes, sat in their van chatting and whiling time. Unknown to them, I was watching every of their moves from the window.
I tried to stay with them, they insisted I leave, promising to ring me as soon as they were done!

8. oktober 2026
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Svar fra AA Car Care

Hi Adeyemi, we're sorry to hear this and hope you've been in touch directly with us so this can be looked into.

📞 0330 018 3446
📧 Prestige-Smartcare.queries@theaa.com

Vurdert til 5 av 5 stjerner

I will definitely use AA services again…

I will definitely use AA services again & will get AA to put my car through it's mot Ian phoned on the of my major service & 15 minutes when he was on his way as per AA said when Ian Woods came he went through everything with me Ian is a credit to your company

Regards George Evans

12. oktober 2026
Vurdert til 5 av 5 stjerner

Excellent for at home repairs.

Had Dylan out to change brake pads on my bmw. Friendly happy chap, worked well. No issues at all. Would definitely recommend and would book again. 10 out of 10.
Booking was easy online and cheapest I could find too.

12. oktober 2026
Vurdert til 3 av 5 stjerner

Not as efficient as I hoped

Text messages were not in line with service booked. Driver arrived then left saying he couldn’t see my car. I called him to come back. Job went well and left clean.

13. oktober 2026
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Svar fra AA Car Care

Hi Keith, we're sorry to hear there were issues with the communication and that the mechanic initially couldn't locate your vehicle. We're pleased the work went well once underway and was left clean and tidy. We hope you've since raised your concerns directly with the team so they could look into this further.

Vurdert til 5 av 5 stjerner

The booking process needs some work as…

The booking process needs some work as they are not fulfilling the bookings therefore had to reschedule my initial booking I had.
On the actual day the mechanic came to do my repairs he was very polite and very thorough with his work. He explained what he was doing and how long it would take. Overall all the mechanic was exceptional but the booking wasn’t

13. oktober 2026
Vurdert til 4 av 5 stjerner

Great service when arrived …

The only down side was the wait from 8am to 11.50.
The mechanic was exceptional he carried out his duties with care & attention. He was so so helpful.
Josh needs to be paid double great guy the car is running well.

9. oktober 2026

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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