On arrival at airport in New Orleans on 7/28 we had to call to find out status of driver. On pick up from hotel on 8/2 they sent someone entirely different from the original information. Used this s... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Loved the Welcome sign at the St. Lucia airport! Kenneth did a wonderful job, telling us about the island and pointing out various sites along the way to the hotel - able to stop for a brief moment t... Vis mer
Ho avuto il transfer dall'albergo all'aeroporto con questa compagnia e un ringraziamento speciale va a kemal Dursun che è stato il nostro guidatore. Servizio impeccabile e persona gentilissima. Lo con... Vis mer
This service kept us informed of our ride details throughout the booking process to the pickup. Our flight delay was recognized and adjustments for our pickup were automatically addressed. The texted... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
talixo is the leading global operator of pre-booked ground transfers to the international travel industry. We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide reliable, high-quality rides, helping travellers enjoy easier, more connected journeys from door to door.
Kontaktopplysninger
117A Landsberger Allee, 10407, Berlin, Tyskland
- talixo.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Stay away - unreliable and using fraudulent drivers
Their driver didn’t arrive at the Singapore airport and didn’t respond to several calls, text messages and messages in the app. Called their emergency line and they couldn’t connect with him either, so we were told to get a taxi AFTER 1.5 h waiting for their driver and them trying to find him… and they promised to refund the transfer and pay the taxi.
When our travel agent (who had booked the transfers with them) approached them for the refund WE had to send evidence of our attempts to connect with the driver and with the concierge, the taxi receipt and to prove that the driver never picked us up. This was because they “were doing an investigation” as the driver provided them with (obviously fake) GPS data that he made a trip from the airport to the hotel - we were the ones to provide the evidence instead of them just checking the metadata of the gps since they should have had a recording of the call with them when they told us to take a taxi and access to the chat history in their own app, etc…. They shouldn’t have even asked us but directly push back on the driver…
They refunded ONLY the “bigger amount” of the transfer although the agent on the emergency line said they’d pay the taxi too.
And do you think as a “reliable” company with “good will” they provided the return transfer at no cost to compensate us for the inconvenience of waiting for their fraudulent driver for more than an hour and arriving at our hotel ~10pm instead of 8pm totally ruining our evening? Think again… never even offered ANY compensation whatsoever for the inconvenience or for calling us “liars” despite having more than enough evidence in their own systems already that they are using a fraudster driver…
We saw that they have very good reviews but the attitude when things don’t go right is what speaks louder - strongly recommending to stay away from this company!
Driver Mauro was courteous and helpful
Driver Mauro was courteous and helpful. I will definitely use this company again in the future.
Smooth process
Couldn’t find!
Couldn’t find driver and the talixco desk told me they couldn’t help and was lost had to take a cab and pay triple! Not worth it next time just grab a cab our friends did that and made out with a beautiful ride!
Great service and very patient when I…
Great service and very patient when I was delayed at passport control
Service
Excellent service at pick up and to transport to hotel. Very clean and extremely professional
The booking process was easy
The booking process was easy. The communication was straightforward.
Scam alert, do not use talixo
Talixo sent me the driver details via email, upon arrival my destination, I contacted the driver and he wasn't aware of my trip, after 45 minutes talixo decided to contacted me, when I already paid a taxi at the airport. They charged me $285 usd and the service was not provided and they ignored my request for a refund.
This company is a scam
Driver was on time
Driver was on time. And directed us to the correct terminal when dropping us off
All around great experience
The driver was punctual, helpful with loading and unloading luggage, and navigated traffic well. We arrived at the airport in time for our flight and the handoff was seamless. I would book with Talixo again.
The driver was extremely polite
The driver was extremely polite, friendly and drove safely.
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