I've been using Swapfiets for around 3 years now, and I couldn't be more satisfied! In the past, I owned my own bikes, but they were often stolen or broke down all the time. The quality of Swapfiets b... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My husband and I rented bikes from Swapfiets España for 1 month, while living and working in Barcelona. We rented their 6 (him) and 7 (me) speed bikes, and I can't say enough good things about the exp... Vis mer
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Amazing service in Barcelona, everything is super easy going and professional. Everything you need will be fixed immediately or you get a new bike so you will never end up without a bike! Reliable, co... Vis mer
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Van ser super amables,la meva filla va tenir un problema i li van sol.lucionar de seguida.Les bicis de molt bona qüalitat i ells molt professionals.Aprofito per donar-los les gràcies un altre cop.Els... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Suscríbete a tu bici | Reparaciones gratuitas- en cualquier momento y lugar | Haciendo las ciudades más habitables
Kontaktopplysninger
4,5
Enestående
121 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Recomiendo 100%
Recomiendo 100%. La bicicleta eléctrica es super comoda!
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
¡Hola! Muchas gracias por tu recomendación. Nos alegra muchísimo saber que encuentras nuestra bicicleta eléctrica tan cómoda para tus trayectos. ¡A seguir disfrutando del viaje!
Cordialement,
L'équipe Swapfiets
The service and the guys in the staff…
The service and the guys in the staff were great
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hi there! Thank you so much for the feedback. It is wonderful to hear that you had such a great experience with our team and the service provided. We will be sure to pass along your kind words to the staff.
Best,
Team Swapfiets
Svar fra Swapfiets España
Hi there! Thanks for sharing your experience. We are thrilled to hear that everything went smoothly and that you are enjoying the service and the bike.
Cheers,
Team Swapfiets
The best bikes in town
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hi there! What a massive compliment, thank you. We love keeping you moving on the best wheels around.
Cheers,
Team Swapfiets
Genial la experiencia y todo el soporte…
Genial la experiencia y todo el soporte que me han dado con mi nueva bicicleta. Estoy feliz
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
¡Hola!
Muchas gracias por compartir tu experiencia con nosotros. Nos alegra muchísimo saber que estás feliz con tu nueva bicicleta y que el soporte que te hemos dado haya sido de tu agrado. Trabajamos cada día para que disfrutes del camino sin preocupaciones.
¡Que disfrutes mucho de tus viajes!
Saludos cordiales,
Team Swapfiets
Bicis poco potentes
La experiencia en tienda buenísima. El personal super atento, muy buenas explicaciones y todo muy bien.
El motivo de mi puntuación, es que la bici se vende como bici eléctrica y como muy potente para Barcelona, pero esta semana iré a devolverla porque tiene poquísima potencia. No es capaz de subir bien subidas, donde parece que tenga 0 asistencia eléctrica. No tiene sentido.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hola,
Muchas veces agradecemos que destaques la atención recibida por nuestro equipo en la tienda; nos alegra saber que el trato fue positivo.
Lamentamos que el rendimiento de la bicicleta no esté cumpliendo con tus expectativas, especialmente en una ciudad con desniveles como Barcelona. Tomamos nota de tu comentario internamente para revisar este aspecto del producto. Si consideras que el motor no funciona correctamente, te sugerimos que te pongas en contacto con nuestro servicio de atención al cliente para que podamos echar un vistazo más de cerca a tu caso antes de que realices la devolución.
Atentamente, Team Swapfiets
The bike is good
The bike is good, i drive every day to my work, and go with the flow, i have not yet negative experience
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hi there,
It is great to hear that you are enjoying the ride every day on your way to work. We are thrilled that everything is going smoothly and that you are having such a positive experience with us.
Best, Team Swapfiets
los chicos en la empresa en calle…
los chicos en la empresa en calle Balmes 61 en Barcelona son muy amables, atentos y muy profesional. Tambien estoy muy contento con la bicicleta
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
¡Hola! Muchas gracias por tus amables palabras. Nos alegra mucho saber que el equipo de nuestra tienda en la calle Balmes 61 en Barcelona te ha brindado un trato tan amable y profesional. Es genial saber que también estás disfrutando tanto de tu bicicleta.
Un saludo, Team Swapfiets
Always great service
The team is always very attentive and welcoming, and the service is super fast! Nothing to complain about!
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hi Taiana,
Thank you for your wonderful review!
We are thrilled to hear that you consistently find our team attentive and welcoming, and that you are enjoying the fast service. We could not ask for better feedback!
Enjoy the ride.
Team Swapfiets
I love this service
I love this service! It's so nice not to worry about the bike! The staff in Barcelona are all super nice everytime I come by with my wife!
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hi Patrick,
Thank you for the fantastic review!
We are so happy to hear that you love the peace of mind our service provides. We will be sure to pass your kind words along to our team in Barcelona, they will be delighted to know they make every visit a great one for you and your wife.
Enjoy the ride.
Team Swapfiets
friendly staff
friendly staff, you get helped quickly and it is very well organized
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hi Romy,
Thank you for your review!
We are happy to hear that our staff was friendly and helped you quickly. It is great to know you found the process well organised.
Enjoy the ride.
Team Swapfiets
Best shop and best service as always, thanks .
Best shop and best service as always
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hi Fred,
Thank you for the amazing review!
We are so happy to hear that you continue to enjoy the best service at our shop. It is great to have you with us.
Enjoy the ride.
Team Swapfiets
Excellent and professional service! Really friendly staff.
Especially considering that my bike was stolen, I wanted to thank you for your professionalism and kindness throughout the entire process of reporting the loss of my bike and the prompt replacement, which took only a few minutes.
I would like to personally thank Carlotta, who assisted me throughout the process with professionalism and kindness, which completely changed what had been a difficult morning due to the loss of my bicycle.Thank you
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hi Emiliano,
Thank you for your kind review.
We are so sorry to hear that your bike was stolen, but we are incredibly happy that we could turn a difficult morning around for you. It is great to hear that the replacement process was quick and handled with kindness.
We will make sure Carlotta receives your personal thanks; she will be thrilled to hear she made such a difference!
Enjoy the ride.
Team Swapfiets
it was very good
it was very good, he explains everything about how it works and the legacy. he was very pacient
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hi Ranya,
Thank you for your review!
We are glad to hear that our colleague took the time to patiently explain everything to you. It is important to us that you start your ride well-informed.
Enjoy the ride.
Team Swapfiets
Amazing service in Barcelona
Amazing service in Barcelona, everything is super easy going and professional. Everything you need will be fixed immediately or you get a new bike so you will never end up without a bike! Reliable, comfortable and affordable!
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hi Jotalia,
Thank you for the amazing review!
We are happy to hear that you are enjoying our service in Barcelona. Keeping you mobile with an immediate fix or swap is exactly what we aim for.
Enjoy the reliable and comfortable ride.
Team Swapfiets
Great and fast service with very fair…
Great and fast service with very fair prices!
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hi Frederic,
Thank you for your review!
We are glad to hear that you appreciate our fast service and find the pricing fair.
Enjoy the ride.
Team Swapfiets
Great bikes
Great bikes, fast and reliable service. Would absolutely recommend
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hi Luuk,
Thank you for the absolute recommendation!
We are happy to hear that you find our bikes great and our service fast and reliable.
Enjoy the ride.
Team Swapfiets
Svar fra Swapfiets España
Hoi Nick,
Bedankt voor je review.
Super om te horen dat alles zo makkelijk en snel ging.
Veel fietsplezier.
Team Swapfiets
Lukas from the shop in Barcelona is…
Lukas from the shop in Barcelona is SUPER helpfull! Only good things to say about the service and kindness that he provide
4. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hi Amilie,
Thank you for the wonderful feedback!
We are thrilled to hear that Lukas in our Barcelona store was so helpful. We will make sure to pass on your kind words about his service and kindness to him; he will be happy to hear it!
Enjoy the ride.
Team Swapfiets
They’re the best.:) Have been using it…
They’re the best.:) Have been using it for three months and would totally recommend it..
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Swapfiets España
Hi Vimal,
Thank you for the lovely compliment!
We are so happy to hear you have enjoyed your first three months with us. Thanks for the recommendation.
Enjoy the ride.
Team Swapfiets
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