The wine was superb but it took 2 weeks to arrive, from a UK address on the other side of London, a distnace even I, a 70 year old, could cycle in an afternoon
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Just bought our second case of 'Devoto Appassimento'. Really nice red wine that will suit most people as, given the alcohol content, (15%) it is sweeter than many other reds. Reasonable deliver... Vis mer
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Great wine! Good price However, delivery was way too slow. I had to wait two weeks. The only criticism I have. Speed up your delivery times and I shall order again.
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I used this service for the first time and have been delighted by the quality of the wine and the quick delivery. I read reviews which complained of slow or late delivery but I was pleasantly surprise... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
An Italian online Wine Shop: great wines, great deals.
Kontaktopplysninger
Italia
- svinando.co.uk
4,1
Bra
918 anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Took too long and no tracking and…
Took too long and no tracking and communication !
Yet there after care follow up has been excellent so I can forgive the delay. Wine is also of excellent standard
26. oktober 2025
Svar fra Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
We hope that our phone call reassured you, and we sincerely hope you will allow us the opportunity to make up for this in your future orders.
Kind regards
Your Customer Service Svinando Team
This wine was recommended by a family…
This wine was recommended by a family member and I purchased it for them as a gift.
25. oktober 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Lovely wines - great prices.
Lovely wines from here at great prices. Never disappointed
15. oktober 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
I did not receive my champagne and I…
I did not receive my champagne and I was charged for it it’s been over a month and no response from the company
19. september 2025
Svar fra Svinando
Dear Customer ,
Thank you for your feedback and for bringing this to our attention.
We’re truly sorry for the inconvenience caused by the delay in receiving your champagne. As discussed during our recent phone call, we’ve found a solution and will do our best to ship the remaining item as soon as possible.
We always strive to meet our customers’ expectations and we’re taking steps to ensure that such issues do not happen again in the future.
Thank you for your patience and understanding.
Warm regards,
Svinando Wine
Very slow delivery but nice wine.
14. oktober 2025
Svar fra Svinando
Dear Customer,
We are sorry that we could not meet your expectations, as this is not the level of service we wish to provide to our customers.
We have sent you an email with detailed information about the delivery time.
Best regards
Customer Service Svinando Team
as always
as always, a great wine at a great price coupled with free delivery, what more could you ask
12. oktober 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Just great wines at a good price
Second order from this company and it won't be the last competitive pricing and free delivery and more importantly the wine is superb I particularly like the appassimento,
12. september 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Delivery time quoted as fast but far from it
Delivery time quoted as fast. Then told it was 10 to 14 days.
11. oktober 2025
Svar fra Svinando
Thank you for your review. We’ve sent you an email explaining everything that happened with your order, and we hope the situation has now been resolved to your satisfaction.
If your experience has improved, we’d be truly grateful if you considered updating your Trustpilot review. Your feedback not only helps other customers but also supports us in continuously improving our service.
Thank you again for your time and understanding.
There items arrived in very good time…
There items arrived in very good time and were well packaged.
7. oktober 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Amazing wines at very attractive…
Amazing wines at very attractive prices, I’ve bought a case each month for the past 6 months or more and every wine has been incredible as well as at a good price
28. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Was wary when I saw the ad on Facebook…
Was wary when I saw the ad on Facebook but all was well! Decent wine and almost a port finish, delivered on time and in a sturdy box.
4. oktober 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great Italian Wine
This is our third order and the wines are always great.
We especially love their Sardinian wines
2. oktober 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great wine great service
24. september 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Delivery was very slow
Delivery was very slow. Wine was v well packed and was enjoyable.
6. september 2025
Svar fra Svinando
Dear Customer,
We are truly delighted to hear that our products were to your liking, and we sincerely thank you for sharing your feedback with us we greatly appreciate it.
Regarding the delivery, we have sent an email to your address with detailed information about our shipping process.
Kind regards,
Customer Service Team Svinando
Great wine at a fair price
Great wine at a fair price. Delivery was within a reasonable time.
3. september 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
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