I needed my wine by the weekend and reached out to check if it'd arrive on time. Bronwyn responded quickly and went the extra mile to arrange next day delivery to make sure I got the delivery before m... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
First time using The Wine Engine, and with all new online purchases of a certain size I was slightly dubious. I ordered 10 bottles of Chataeu Talbot on a Monday as I wanted them for the weekend. After... Vis mer
We absolutely loved using The Wine Engine! 🍷 The Grapevine AI is such a clever feature — it asked a few quick questions about our tastes and then suggested some really beautiful wines that suite... Vis mer
Good price and swift delivery. The website didn't work on my phone (I couldn't see the basket to be able to check out) so I had to redo my order on a tablet which was frustrating.
Informasjon om virksomheten
Skrevet av virksomheten
The Wine Engine is the modern digital wine platform and wine club subscription that gives you unrivalled choice and control over what's in your monthly wine box. Browse over 900 wines and growing, and discover new amazing wines from all over the world. Also try our unique AI Sommelier, GrapevineAI for suggestions, and tasting notes, food pairing suggestions, and for wines it thinks will fit your taste. Life is too short to drink bad wine, we believe in quality over quantity, we believe in drinking good quality and well-made wine from passionate wine growers.
Kontaktopplysninger
Storbritannia
- support@thewineengine.com
- thewineengine.com
4,7
Enestående
70 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fast and prompt delivery
5. mai 2026
Delivery on time and the Libertine was…
Delivery on time and the Libertine was excellent.
23. april 2026
Good range and prices
They have good prices and promotional prices, deliver the wine in suitable packaging, offer a good range and delivery is prompt.
23. april 2026
Wonderful customer service
I needed my wine by the weekend and reached out to check if it'd arrive on time. Bronwyn responded quickly and went the extra mile to arrange next day delivery to make sure I got the delivery before my special occasion. Thank you so much.
16. april 2026
Anmeldelse skrevet uten oppfordring
Excellent service
Our wine and chocolates was boxed beautifully, a lovely gift for my friends birthday. Thank you
27. mars 2026
Nice gift delivery easy
31. mars 2026
The two Oldenburg syrahs were corked…
The two Oldenburg syrahs were corked which was a shame.
31. mars 2026
Svar fra The Wine Engine
Hi Oliver - we're sorry to hear about what sounds like an extremely unusual situation here. We have contacted the vineyard on this matter and they assure us that they have never had a single corked bottle with the modern type of cork that they use with these wines, and so to have two together sounds extraordinary. We did not hear anything from you directly on this matter, and have reached out to you, without reply, the only thing we've seen on this, is this review - please contact us so that we can discuss and resolve.
The Wine Engine
First time using The Wine Engine
First time using The Wine Engine, and with all new online purchases of a certain size I was slightly dubious. I ordered 10 bottles of Chataeu Talbot on a Monday as I wanted them for the weekend. After a couple of days I hadn’t received a tracking link so I got in touch. The founder spoke with me directly and ensured that the wine arrived for the weekend, which it did. Excellent wine and brilliant customer service. Highly recommend! Will be using again,
10. mars 2026
Anmeldelse skrevet uten oppfordring
Great experience with the wine engine
Great experience with the wine engine - amazing customer service and the Wednesday domaine vignette tastes the closest to actual red wine of all the many many many bottles I have tried. Thank you Matt.
26. mars 2026
Anmeldelse skrevet uten oppfordring
Excellent experience
Excellent experience ! The team were very supportive in helping to select appropriate wines and the support and delivery were rapid and professional. Great service thank you.
2. mars 2026
Did what was said wine was nice
2. mars 2026
So far the wine has been very good
So far the wine has been very good. And delivered on time 👍
2. mars 2026
Wine Engine Wonderfullness
Great,Friendly ,Knowledgeable assistance, and very quick dlivery.
25. februar 2026
Straight forward cancelling
Cancelling the subscription on the website was not possible as I kept receiving a notification that’ cancellation not possible’, however they have reached out to me and I tried again to cancel this evening and it was very straight forward. (I wonder whether the cancelation would not work when I tried previously because I was due an order that day).
24. februar 2026
Svar fra The Wine Engine
Hi Donald - sorry to hear you've had trouble cancelling the subscription. We've reached out to you separately, and can confirm that subscriptions can be cancelled any time on the website. Simply log in to your account - then click the large green button in the top left "View My Subscription" and if you click through here there are a range of options available to you to skip the next order, pause the subscription or to cancel the subscription and any of these can be done at any time. Wine can be purchased on The Wine Engine as a one-time purchase or on subscription in order to gain subscription savings and access the personalised wine recommendations, you can toggle between one-time purchase and subscription in the checkout basket. Hope that helps.
Great service and great wine
3. februar 2026
Excellent prices
Excellent prices, excellent products and quick and efficient delivery. Would highly recommend!
30. januar 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.