DHL delivery took a long time. Got 3 different e mails ,3 days apart , telling me they had the package. The problem "was a problem in your area", but no one could tell me what the problem was. packag... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered 6 bottles from our local Provence village, received several updates on order, and the wine arrived at our Berkshire home in less than a week. This is our first time of using this supplier, but... Vis mer
Selskapet har svart
Having checked quite a few websites, I think Vinatis has the best range of non-alcoholic wines, and at the best price. The cost of delivery was also very reasonable - and I appreciate that they do del... Vis mer
Selskapet har svart
This 'mixed case' was purchased as a present, so I can't express an opinion on the wines' quality... but I have high expectations! UK buyers should be aware that delivery is from Europe and make appro... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Buy Wine & Champagne online for delivery to the UK & EU. Vinatis' team of expert sommeliers focus on a quality selection so all bottles get blind tasted. ✅
Kontaktopplysninger
Frankrike
- vinatis.co.uk
4,3
Enestående
2k anmeldelser
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service again from this company
Great service again from this company . Well packed speedy service and good value !
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Hello,
We appreciate your positive feedback and are glad our prompt and careful handling met your expectations.
Your satisfaction is our priority, and we look forward to assisting you again soon.
Caroline, from the Vinatis customer service team
Great choice of wines at competitive…
Great choice of wines at competitive prices, delivered on time.
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Dear Mr Philpot,
Thank you for your positive feedback regarding our selection and prompt delivery.
We are pleased to know that our offerings and service met your expectations.
We look forward to assisting you again soon.
Caroline, from the Vinatis customer service team
Excellent supplier
Have ordered from them before and was such a good service. Ordered a rose wine that can’t get very easily in the UK. Arrived quickly via Dpd. Professionally packed and cheaper than of I bought it in England.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Hello,
We appreciate your continued trust and are pleased to hear that your experience met your expectations, especially regarding the delivery and pricing.
We remain committed to providing you with rare selections and efficient service.
Thank you for your kind words.
Caroline, from the Vinatis customer service team
Very good experience with Vinatis
The wines were of excellent quality, not readily available in the UK. The prices were reasonable and the box reached us promptly. A positive experience with Vinatis.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Dear Mr Perrin,
We would like to thank you ever so much for your positive feedback.
We are extremely pleased to read a positive testimonial like yours.
Cheers to many more great wine experiences!
Warm regards,
Caroline - Vinatis Customer Service
Easy to deal with.
Easy todeal with.
Kept informed throughout process.
Item arrived at specified time.
Pleasure to have such excellent support.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Hello,
Thank you for your kind words and for acknowledging the smooth process and timely delivery.
We are delighted to have met your expectations and to have provided you with reliable assistance. Your satisfaction is our priority.
Hope to see you soon on our site.
Best regards,
Caroline - Vinatis Customer Service
Excellent range of non-alcoholic wines
Having checked quite a few websites, I think Vinatis has the best range of non-alcoholic wines, and at the best price. The cost of delivery was also very reasonable - and I appreciate that they do delivery to the Scottish islands - so many businesses don't. My order arrived quickly - will definitely be using Vinatis going forward, many thanks!
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Dear Mrs Mason,
We are delighted to learn that our selection and pricing met your expectations, especially for non-alcoholic options.
We strive to offer fair shipping rates and are pleased that delivery to the Scottish islands was convenient for you.
Your satisfaction with the promptness of your order is very encouraging.
See you soon on our website for new tasting adventures.
Best regards,
Caroline - Vinatis Customer Service
DHL delivery took a long time
DHL delivery took a long time. Got 3 different e mails ,3 days apart , telling me they had the package. The problem "was a problem in your area", but no one could tell me what the problem was. package arrived 2 and a half weeks after due delivery date.
The lambruscos' were delicious however and would recommend them thoroughly.
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Dear Mr Hamilton,
We are sincerely sorry for the inconvenience experienced with the delivery.
We confirm that we work with DPD and not DHL. Delivery times are indicative and may vary, particularly for shipments to Great Britain due to customs procedures related to Brexit, as stated at the time of order.
Once customs clearance is completed, delivery usually takes place within 48 hours, although tracking updates may not appear during this stage.
We are nevertheless pleased to hear that you enjoyed the Lambruscos and we thank you for your positive feedback.
For any further information, you may contact our customer service team via our Vinatis platform: https://www.vinatis.co.uk/contact-us
We thank you for your understanding and remain at your entire disposal.
Kind regards,
Caroline – Vinatis Customer Service
Ordered 6 bottles from our local…
Ordered 6 bottles from our local Provence village, received several updates on order, and the wine arrived at our Berkshire home in less than a week. This is our first time of using this supplier, but will certainly do so again. An excellent experience. Thank yo
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Hello,
We are delighted to learn that your first purchase with us met your expectations and that the delivery was prompt. Thank you for your trust.
It is a pleasure to count you among our customers, and we look forward to welcoming you back for your next orders in complete confidence.
Yours faithfully,
Caroline - Vinatis Customer Service
Well packed good communication quick…
Well packed good communication quick delivery.
Now the tasting.😋
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Dear Mr Wood,
Thank you for your positive feedback regarding the packaging, communication, and prompt shipment.
We hope you enjoy discovering the flavors of your selection.
Looking forward to seeing you again on our site for new discoveries.
Best regards,
Caroline - Vinatis Customer Service
Can’t fault Vinitas for the quality of…
Can’t fault Vinitas for the quality of their wines. Knocks the large British suppliers into a cocked hat.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Hello,
We are delighted to learn that our selection meets your expectations and stands out compared to other providers.
Your satisfaction is our priority, and we appreciate your trust in our expertise.
Cheers to many more great wine experiences!
Best regards,
Caroline - Vinatis Customer Service
This 'mixed case' was purchased as a…
This 'mixed case' was purchased as a present, so I can't express an opinion on the wines' quality... but I have high expectations! UK buyers should be aware that delivery is from Europe and make appropriate allowances.
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Dear Mr Parkes,
Thank you very much for your feedback!
We hope the gift set will please its recipient and that the wines will meet your expectations.
We also take good note of your comment regarding delivery to the United Kingdom. Indeed, all shipments are dispatched from our single warehouse located in Annecy, France, and all parcels are subject to customs procedures before being delivered to our UK customers.
We look forward to assisting you with your future orders!
Kind regards,
Caroline – Vinatis Customer Service
Recommended.
Easy to order. Useful notes about all wines. Quick service. Wine arrived in top quality cartons. Overall 5*.
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Dear Mr WESTRAY,
Thank you for your excellent feedback.
We are pleased to know that the ordering process was straightforward and that our detailed information was helpful.
Your satisfaction with the prompt delivery and packaging quality is greatly appreciated.
We look forward to serving you again soon.
Best regards,
Caroline - Vinatis Customer Service
Comletley wrong order
No it did not go well.
Awaiting response from you on Monday.
To complete this review.
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Hello,
We sincerely apologize for the inconvenience caused by this delivery error and for the lack of response to your messages.
Please note that our customer service is open until 6:00 PM (France time) and was closed on May 1st (public holiday) as well as over the weekend, which explains why we were unable to reply sooner.
As previously mentioned, as a gesture of goodwill, we are offering you the three bottles received in error. Furthermore, the order you did not receive has already been fully refunded.
We also confirm that this incident has been reported to the relevant department so that the necessary measures can be taken to prevent it from happening again.
We sincerely hope to have the opportunity to regain your trust and provide you with a better experience in the future.
Kind regards,
Caroline – Vinatis Customer Service
Best price.
Best price I could find for my favourite Chablis. Good, easy service and delivery.
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Dear Mr Archie,
We greatly appreciate your positive feedback and your satisfaction rating.
See you soon on our website for new tasting adventures.
Sincerely yours,
Caroline - Vinatis Customer Service
Great service
Great service
Good choice of product. Well priced.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Hello,
Thank you for your positive feedback regarding our selection and pricing.
We are pleased to know that our service met your expectations.
Hope to see you soon on our site !
Yours faithfully,
Caroline - Vinatis Customer Service
Only company to sell these partic. wines.
When we were on holiday in France, we had these excellent wines and I was worried I wouldn't get to try them again back home as they were local to the region. Enter Vinatis - ordered a half box. Arrived a few days later as promised. Yummy!
26. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Dear Mr Chambers,
We are delighted to learn that you could enjoy these regional selections once more through our service.
Your satisfaction is our priority, and we appreciate your trust in us to deliver quality products promptly.
We look forward to assisting you again for your future needs.
Kind regards,
Caroline - Vinatis Customer Service
Fantastic fast delivery as always
Fantastic fast delivery as always. All products that was ordered were there. No concerns at all. Would 100% recommend.
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Hello,
Thank you for your excellent feedback.
We are delighted to hear that your order arrived promptly and complete.
Your recommendation means a lot to us, and we look forward to serving you again soon.
Best regards,
Caroline - Vinatis Customer Service
Great company
A good selection of wines. Reasonably priced. Delivered quickly. A great company to deal with
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Dear Mrs Twyford,
We are delighted to learn that our range and pricing met your expectations and that the delivery was satisfactory.
Your positive feedback about our company is greatly appreciated.
Looking forward to accompanying you on many more enjoyable tastings!
Best regards,
Caroline - Vinatis Customer Service
Vinatis handle every order from me so…
Vinatis handle every order from me so well. I am thoroughly delighted. Many thanks.
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Hello,
We are truly pleased to know that our management of your purchases meets your expectations.
Your satisfaction is our priority, and your kind words encourage us to maintain this level of service.
Cheers to many more great wine experiences!
Best regards,
Caroline - Vinatis Customer Service
Excellent services Speedy
Excellent services Speedy, informative and delivered with care.
23. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra VinatisUK
Dear Mr Peter,
Thank you for highlighting the promptness and thoroughness of our support, as well as the careful handling of your order.
We are delighted to have met your expectations and look forward to assisting you again.
Best regards,
Caroline - Vinatis Customer Service
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.