The wine was superb but it took 2 weeks to arrive, from a UK address on the other side of London, a distnace even I, a 70 year old, could cycle in an afternoon
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Just bought our second case of 'Devoto Appassimento'. Really nice red wine that will suit most people as, given the alcohol content, (15%) it is sweeter than many other reds. Reasonable deliver... Vis mer
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Great wine! Good price However, delivery was way too slow. I had to wait two weeks. The only criticism I have. Speed up your delivery times and I shall order again.
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I used this service for the first time and have been delighted by the quality of the wine and the quick delivery. I read reviews which complained of slow or late delivery but I was pleasantly surprise... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
An Italian online Wine Shop: great wines, great deals.
Kontaktopplysninger
Italia
- svinando.co.uk
4,1
Bra
918 anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Bought from Svinando many times
Bought from Svinando many times. Fabulous wines 🍷 👌
24. november 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Svar fra Svinando
Dear Customer,
We would like to thank you for your feedback, as our customers’ opinions are very helpful to us and help us improve.
We would like to inform you that our delivery timeframe is 4–12 working days.
We hope that this information clarifies the misunderstanding.
Sincerely,
Your Giordano Wines Customer Service Team
Cannot get a reply
Cannot get a reply to email, Facebook post or messenger so maybe on here I’ll get reply? Just wondering where my order is? Worried I’ve been scammed by you and will be flagging with bank Monday!
13. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
We would like to provide you with our email address: customer.service@svinando.com as well as our toll-free phone number: +44 800 26 06 670, so that we can directly process your request and ensure that everything is resolved to your satisfaction.
Sincerely,
Your Giordano Wines Customer Service Team
Svinando does an incredible job…
Svinando does an incredible job curating exclusive offers and ensuring a fantastic price-to-quality ratio. The wines I purchased, particularly the Rosso Grande Alberone exceeded my expectations for their price point.
The attention to detail, from the selection of rare labels to the secure packaging, makes Svinando my preferred choice for ordering quality Italian wines online.
The customer service team was also prompt and helpful when I had a minor query about a delivery update. If you are looking for an exceptional, reliable source for exploring the best of Italian viticulture, **Svinando comes highly recommended!**
20. november 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Need to seriously sort out deliveries
Ordered wine absolutely ages ago. I've ordered before and had anticipated the usual painful wait for delivery. After about 2 weeks received an email saying you wine has been shipped. Then received a note from yodel to say the shipment was on its way to them. Waited another two weeks and received a delivery slot from yodel. Didn't arrive. Waited another two weeks and complained to svinando. No response. I have asked to be reimbursed. Delivery on these wines is useless
12. desember 2025
Svar fra Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
An email has been sent to you to express our deepest apologies and to assure you that such an error will never occur in your future orders.
Sincerely,
Your Giordano Wines Customer Service Team
Trying to chase up late delivery of an…
Trying to chase up late delivery of an order. Can’t get an email response from Svinando - very disappointing
20. november 2025
Svar fra Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
As discussed during our phone call, your order has arrived safely and in good condition. We will do our best to ensure that you are directly informed about anything you may need in a timely manner.
We hope this clears up the misunderstanding.
Sincerely,
Your Giordano Wines Customer Service Team
Great website
Great website, easy to navigate. Gorgeous tasty wines. Good delivery time and well packaged.
17. november 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Lovely wine and great price
Quality wine and service, but Svinando need to improve the speed of delivery to the UK. Don't want to wait over 2 weeks for this delicious wine.
17. november 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
great tasting wines at the right price
11. november 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Excellent delivery time considering the busy time of year!
Excellent delivery time considering the
4. november 2025
The Demi Sec has not arrived and you…
The Demi Sec has not arrived and you are not responding to my e mails. Yodel says it has been ‘lost’ at their depot. I am not impressed.
4. november 2025
Svar fra Svinando
Company Response:
Dear Customer,
We are very sorry for the inconvenience you experienced. Please note that we have already sent you an email directly to your address so that we can manage your case more effectively.
We kindly ask you to check your inbox and reply to us, so we can provide you with an immediate solution.
Kind regards,
Svinando Customer Care Team
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great company with well packed bottles…
Great company with well packed bottles of very good wines.
30. oktober 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
The wine was truly great
The wine was truly great. Service was very good and received it within the time
29. oktober 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Good variety of wine good price *…
Good variety of wine good price * delivery on schedule
29. oktober 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
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