Cancellation will cost around 80% of paid ticket price, so a 20% refund, calculated in USD. So better buy travel insurance to get covered just in case. Nearly didn't make my flight but got through it.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The price was competitive and booking was quite easy. I did not think I would be able to book through this website, as I am an adult and not a student , so I was a bit hesitant but it all went wel... Vis mer
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It was a smooth booking process. However, my E-tickets were released by Aunt Betty instead of Student Universe, hence, I got confused and I needed to call Aunt Betty and found out they’re sister compa... Vis mer
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24/7 customer support provides a piece of mind. When booking close to the traveling date and I did not receive itinerary, after I rang they email me straightaway otherwise I have to wait 48 hours. Rec... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
StudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. We’re partnered with more than 90 airlines including Virgin Australia, American Airlines, Air China and more to give you exclusive student flight discounts that can’t be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in the US in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015 and we expanded into Australia in 2019.
Kontaktopplysninger
275 Grey Street, 4104, Brisbane, Australia
- 61 2 8357 1165
- assist@studentuniverse.com
- studentuniverse.com.au
4,1
Bra
873 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
Good service
Easy to use portal and good customer service. Definitely recommend student universe Australia.
5. mai 2025
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
I had a great experience booking my…
I had a great experience booking my flight tickets through this travel company. The online process was quick, easy to navigate, and completely hassle-free. I received my e-ticket promptly, and everything went smoothly with the airline.
4. mai 2025
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
My first experience
My first experience with Student universe was pretty good and easy. Got a good deal and got an eticket in couple of days. NAo issues with my booking.
9. mai 2025
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
The booking through this Company very…
The booking through this Company very fast and reliable feeling very satisfied
3. mai 2025
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
The 30kg baggage is very small
The 30kg baggage is very small, you better do something about it
9. mai 2025
Svar fra StudentUniverse Australia
Hi there,
Thanks for the review. We’re glad things were okay, and we’ll work on making your next booking even smoother.
Student Universe
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
Vip voucher is fake
6. mai 2025
Svar fra StudentUniverse Australia
Hi jsid, thanks for your review. I have checked the booking and it seems the voucher has generated correctly, are you able to please send us an email with the error you are seeing? Thanks, Brad
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
Ease of booking
3. mai 2025
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
Warning - buy only if you don't intend to make changes or cancel flight
Warning: great prices - but horrible service. I have made many calls to change my flight and was put on hold for literally over an hour to "do some calculations.." - will never make any further bookings in the future.
8. mai 2025
Svar fra StudentUniverse Australia
Hi there,
Thank you for your feedback! We aim to assist all of our customers in a timely manner. We apologise for the delay in coming to a resolution for you and we hope to better assist you in the future!
Student Universe
Great rates ,great service
7. mai 2025
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
No one ever responds
2. mai 2025
Svar fra StudentUniverse Australia
Hi Arianne, thanks for your review. Ill have someone look into your booking and contact you asap. Kind regards, Brad
Amazing and easy
6. mai 2025
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
Svar fra StudentUniverse Australia
Hi there,
Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!
Student Universe
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.