StudentUniverse Australia Anmeldelser 

873
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

Cancellation will cost around 80% of paid ticket price, so a 20% refund, calculated in USD. So better buy travel insurance to get covered just in case. Nearly didn't make my flight but got through it.... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

The price was competitive and booking was quite easy. I did not think I would be able to book through this website, as I am an adult and not a student , so I was a bit hesitant but it all went wel... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

It was a smooth booking process. However, my E-tickets were released by Aunt Betty instead of Student Universe, hence, I got confused and I needed to call Aunt Betty and found out they’re sister compa... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

24/7 customer support provides a piece of mind. When booking close to the traveling date and I did not receive itinerary, after I rang they email me straightaway otherwise I have to wait 48 hours. Rec... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Flybillettbyrå

Skrevet av virksomheten

StudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. We’re partnered with more than 90 airlines including Virgin Australia, American Airlines, Air China and more to give you exclusive student flight discounts that can’t be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in the US in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015 and we expanded into Australia in 2019.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

873 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(873)

4 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Good

Cheapest flight

8. mai 2025
Logoen til StudentUniverse Australia

Svar fra StudentUniverse Australia

Hi there,

Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!

Student Universe

Vurdert til 4 av 5 stjerner

Easy and trustworthy

It was a great experience with student universe for me as It is the first time I was buying ticket from 3rd party tool.

7. mai 2025
Logoen til StudentUniverse Australia

Svar fra StudentUniverse Australia

Hi there,

Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!

Student Universe

Vurdert til 5 av 5 stjerner

Great

Clear and easy booking

7. mai 2025
Logoen til StudentUniverse Australia

Svar fra StudentUniverse Australia

Hi there,

Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!

Student Universe

Vurdert til 5 av 5 stjerner

Easy to deal with

Easy to deal with

7. mai 2025
Logoen til StudentUniverse Australia

Svar fra StudentUniverse Australia

Hi there,

Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!

Student Universe

Vurdert til 5 av 5 stjerner

OK SITE

OK SITE, THANK YOU

12. mai 2025
Logoen til StudentUniverse Australia

Svar fra StudentUniverse Australia

Hi there,

Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!

Student Universe

Vurdert til 4 av 5 stjerner

It was my first time that have used…

It was my first time that have used your company for my travel. So far it's been a good experience.

7. mai 2025
Logoen til StudentUniverse Australia

Svar fra StudentUniverse Australia

Hi there,

Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!

Student Universe

Vurdert til 5 av 5 stjerner

Helpful and honest

Helpful and honest

7. mai 2025
Logoen til StudentUniverse Australia

Svar fra StudentUniverse Australia

Hi there,

Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!

Student Universe

Vurdert til 4 av 5 stjerner

Purchasing my Singapore airlines…

Purchasing my Singapore airlines tickets very smoothly.

6. mai 2025
Logoen til StudentUniverse Australia

Svar fra StudentUniverse Australia

Hi there,

Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!

Student Universe

Vurdert til 5 av 5 stjerner

Brilliant experience booking online…

Brilliant experience booking online given I booked a ticket to London the day before I departed and at a great price. Thank you! Fiona

6. mai 2025
Logoen til StudentUniverse Australia

Svar fra StudentUniverse Australia

Hi there,

Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!

Student Universe

Vurdert til 5 av 5 stjerner

Easy to use

Easy to use. Good prices

13. april 2025
Logoen til StudentUniverse Australia

Svar fra StudentUniverse Australia

Hi there,

Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!

Student Universe

Vurdert til 1 av 5 stjerner

You charged for the seats &223 and now…

You charged for the seats &223 and now I am fighting for my money back as the seats not been allocated to me . Many phone calls and still nothing . You are not cheeper then Flight Centre but your service is very poor . How could you take the money for seats fee and not have them allocated . I am talking about 20 hours flight .Poor service and I demand my money back asap .

6. mai 2025
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Svar fra StudentUniverse Australia

Hi there,

We are sorry to hear about your experience with us. We have sent you an update via email. We hope to better assist you in the future!

Student Universe

Vurdert til 4 av 5 stjerner

so far so good

5. mai 2025
Logoen til StudentUniverse Australia

Svar fra StudentUniverse Australia

Hi there,

Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!

Student Universe

Vurdert til 1 av 5 stjerner

I wish I could give less than 1 star

Genuinely one of the worst experiences I've ever had with a company. Before re-doing their website we booked tickets that included checked baggage. I received a confirmation email that provided nothing but a 'manage booking' link to click. As this was the only confirmation received, we had no way of proving that the tickets included baggage after the website was re-done (which of course conveniently now shows that tickets for that flight don't include baggage). I had to spend $580 (the price of my ticket) on baggage through the airline directly. After we explained everything over the phone we were told to send our baggage receipts and were assured we would be issued a refund- this was months ago at this point. This was 2/3 months ago and in that period we called around 4 or 5 times and were reassured each time that the refund was confirmed would come through within 3-5 business days. Of course, we never received the refund so I attempted to contact them again. Not only have they seemingly changed their mind and will not provide us a refund, there has been zero communication within the company regarding our case. We have called and emailed countless times and have to re-explain everything all over again. If the team that organises the refunds now refuses us one, why were we told on multiple occasions that the refund has been accepted and will be sent through within a few days? I last emailed them on May 1st and still have not received any response. Worst experience i have ever had with a company that has caused months of stress and frustration and the loss of almost $600 for something we are not at fault for.

11. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til StudentUniverse Australia

Svar fra StudentUniverse Australia

Hi there,

Thank you for your feedback. We have been in contact via email to update you further.

Student Universe

Vurdert til 4 av 5 stjerner

Company helped with all my queries in a…

Company helped with all my queries in a timely manner when I was trying to book some tickets.

4. mai 2025
Logoen til StudentUniverse Australia

Svar fra StudentUniverse Australia

Hi there,

Thanks so much! We’re glad everything went smoothly and hope to book your next trip soon!

Student Universe

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