Cancellation will cost around 80% of paid ticket price, so a 20% refund, calculated in USD. So better buy travel insurance to get covered just in case. Nearly didn't make my flight but got through it.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Cancellation will cost around 80% of paid ticket price, so a 20% refund, calculated in USD. So better buy travel insurance to get covered just in case. Nearly didn't make my flight but got through it.... Vis mer
Selskapet har svart
The price was competitive and booking was quite easy. I did not think I would be able to book through this website, as I am an adult and not a student , so I was a bit hesitant but it all went wel... Vis mer
Selskapet har svart
It was a smooth booking process. However, my E-tickets were released by Aunt Betty instead of Student Universe, hence, I got confused and I needed to call Aunt Betty and found out they’re sister compa... Vis mer
Selskapet har svart
24/7 customer support provides a piece of mind. When booking close to the traveling date and I did not receive itinerary, after I rang they email me straightaway otherwise I have to wait 48 hours. Rec... Vis mer
Selskapet har svart
StudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. We’re partnered with more than 90 airlines including Virgin Australia, American Airlines, Air China and more to give you exclusive student flight discounts that can’t be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in the US in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015 and we expanded into Australia in 2019.
275 Grey Street, 4104, Brisbane, Australia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quality, simplicity, effectiveness and best route to Romania

Svar fra StudentUniverse Australia
It was a great experience with student universe for me as It is the first time I was buying ticket from 3rd party tool.

Svar fra StudentUniverse Australia
It was my first time that have used your company for my travel. So far it's been a good experience.

Svar fra StudentUniverse Australia

Svar fra StudentUniverse Australia
Brilliant experience booking online given I booked a ticket to London the day before I departed and at a great price. Thank you! Fiona

Svar fra StudentUniverse Australia
You charged for the seats &223 and now I am fighting for my money back as the seats not been allocated to me . Many phone calls and still nothing . You are not cheeper then Flight Centre but your service is very poor . How could you take the money for seats fee and not have them allocated . I am talking about 20 hours flight .Poor service and I demand my money back asap .

Svar fra StudentUniverse Australia

Svar fra StudentUniverse Australia
Need to advise kilo limits for both on board and cabin baggage

Svar fra StudentUniverse Australia

Svar fra StudentUniverse Australia
Genuinely one of the worst experiences I've ever had with a company. Before re-doing their website we booked tickets that included checked baggage. I received a confirmation email that provided nothing but a 'manage booking' link to click. As this was the only confirmation received, we had no way of proving that the tickets included baggage after the website was re-done (which of course conveniently now shows that tickets for that flight don't include baggage). I had to spend $580 (the price of my ticket) on baggage through the airline directly. After we explained everything over the phone we were told to send our baggage receipts and were assured we would be issued a refund- this was months ago at this point. This was 2/3 months ago and in that period we called around 4 or 5 times and were reassured each time that the refund was confirmed would come through within 3-5 business days. Of course, we never received the refund so I attempted to contact them again. Not only have they seemingly changed their mind and will not provide us a refund, there has been zero communication within the company regarding our case. We have called and emailed countless times and have to re-explain everything all over again. If the team that organises the refunds now refuses us one, why were we told on multiple occasions that the refund has been accepted and will be sent through within a few days? I last emailed them on May 1st and still have not received any response. Worst experience i have ever had with a company that has caused months of stress and frustration and the loss of almost $600 for something we are not at fault for.

Svar fra StudentUniverse Australia
Company helped with all my queries in a timely manner when I was trying to book some tickets.

Svar fra StudentUniverse Australia
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