Split My Fare customer support has been great! In one occasion I had to change dates request refund, Richie helped me with my request, it was really easy, super fast response, unlike some other platfo... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Customer service was very efficient via email and after getting a doctor's note I was able to get a refund minus a £5 admin fee. Richie was very responsive. Thankyou.
I always use Split ticketing for all my travels but now I know why i'll never use another site. I had a terribly disrupted journey this week - which meant I had to abandon my onward travel to m... Vis mer
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Love this company. You deal with human beings in customer services rather than ‘computer said no’! Thank you Richie in particularly for being understanding. A great company who I will continue to u... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Find the cheapest train tickets in the UK with our split ticket search. We split your journey into separate tickets, you travel on exactly the same train.
Kontaktopplysninger
Newcastle, Storbritannia
- feedback@splitmyfare.co.uk
- splitmyfare.co.uk
4,6
Enestående
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very easy to get tickets
Site easy to navigate. Small savings on price too Crewe to Glasgow and Dover to Whitchurch .
31. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Don,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to navigate. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
You show trains that only have best fare finderone…
You show trains that only have one change both trips return. Trainline only shows 1 change going and ALWAYS 2 changes back. Also cheaper which is a bonus
16. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi C Williamson,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found journeys with fewer and cheaper trains with us . We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Easy to get best times for best splits.
Easy to get best times for best splits.
Easy downloading of e-tickets
25. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Ian,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Yes nice experience and works out…
Yes nice experience and works out cheaper generally, but next time I would have them sent to my phone its easier and more practical!!!
12. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Brian,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and had a nice experience. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Clever idea
Clever idea, very easy to use and clear savings to be had. Thoroughly recommended.
30. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi William,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Trip to London
Split fare gave me the best fare. It was easy to book. Travel went according to plan. I would book again with splif fare.
15. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Sally,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to book. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Great website and service
First time I have used the Split My Fare web site but everything was easy to understand.
Booking and paying for the train journeys was straight forward.
After the payment was received, the tickets were sent via email.
No problems encountered.
1. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Stephen,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to understand. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Cheap Rail Tickets from Split My Fare
Split My Fare, always come out cheaper than using other Rail Services.
Easy to use.
Have the choice of ETickets or collect from your station, which I prefer.
What’s not to like ☺️
2. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Denise,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Absolutely no problem with this…
Absolutely no problem with this ticketing app.would definitely use again.
24. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Barry,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and would use it again. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Easy to use and simple instructions…
Easy to use and simple instructions explained everything brilliantly. Will definitely use again
14. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Ncik,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Found a fantastic fare price!
Found a fantastic fare price and the directions regarding which train to use and when were great.
5. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Barbara,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found the directions helpful. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Didn't get my tickets and the price of…
Didn't get my tickets and the price of the fare from Plymouth to Cardiff was taken out of my account twice, so ended up having to drive which I was trying to avoid.
Big scam
26. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Anthony,
Sorry to hear of the experience you had. We encourage customers to check they have received their tickets ahead of travel, in case for example, they have entered an incorrect email address. If you email me at pete@splitmyfare.co.uk I can look into this issue further for you.
Best wishes,
Pete
Founder - Split My Fare
Competitive price
Competitive price. Reasonably easy to navigate site even for a technophobe. Would happily use again when planning to travel by rail.
2. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Don,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to navigate. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Savings and Great Customer Service!!
Have saved loads using this site. Offers fare options and prices that sometimes don't appear on other fare splitting sites too. Recently had to contact them for a refund due to a cancelled train and their customer service was so quick to get back to me. Can't recommend enough!!
11. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi James,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found our customer service helpful. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Just scammers
Just scammers. Brought an open return by clicking on "open return" option, which was then confirmed by receipt for purchase. Tickets then arrive and they are day return, so had to buy again. Claimed they use the term "open return" for "day return" (but there was no other return option, so clearly total bull, and the whole rest of the rail industry knows the difference), then "our automated system doesn't make mistakes". Horrible to deal with, nasty scamming company that needs to be regulated out of existance. Go elsewhere. EDIT". The reply is just a lie - even the receipt says "Open Return". And the nasty threatening tone tells you all you need to know about this company.
4. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Tom,
As explained to you by email, Open Returns include all return tickets with flexibility which includes Day Returns. Trainline and every other ticket retailer also sells Open Returns as such, so it is not true that the rest of the rail industry is different. You selected a Day Return which was clearly shown to you on the results page. We would advise you to be very careful about statements that are clearly defamatory and libel.
Best wishes,
Pete
Founder -
Very easy to do and saved me around 45…
Very easy to do and saved me around 45 pounds on a return journey compared to main sites. Will use again for sure
1. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Rob,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Svar fra Split My Fare
Hi Katharine,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Refund exception - needs met
I encountered a problem visiting a relative in hospital and although the option didn't exactly match those on the website for claiming a refund with flexible tickets - one email to you and I was provided with the mechanisms to allow me to receive my refund.
13. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi,
Thanks for your feedback.
We are sorry to hear that your relative was ill in hospital and hope they are better now.
I am glad to hear that you rate us so highly and found our refund process easy.
We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Everything went smoothly and I saved money …
Everything went smoothly and I saved quite a lot on my train fare. Would use splitmyfare again. Why pay extra when you can save .
17. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Mark,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and everything went smoothly. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
The site was easy to use
The site was easy to use, and gave cheaper tickets than on some other sites.
18. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Diana,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.