Split My Fare customer support has been great! In one occasion I had to change dates request refund, Richie helped me with my request, it was really easy, super fast response, unlike some other platfo... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Customer service was very efficient via email and after getting a doctor's note I was able to get a refund minus a £5 admin fee. Richie was very responsive. Thankyou.
I always use Split ticketing for all my travels but now I know why i'll never use another site. I had a terribly disrupted journey this week - which meant I had to abandon my onward travel to m... Vis mer
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Love this company. You deal with human beings in customer services rather than ‘computer said no’! Thank you Richie in particularly for being understanding. A great company who I will continue to u... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Find the cheapest train tickets in the UK with our split ticket search. We split your journey into separate tickets, you travel on exactly the same train.
Kontaktopplysninger
Newcastle, Storbritannia
- feedback@splitmyfare.co.uk
- splitmyfare.co.uk
4,6
Enestående
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great website
Great website to use saved me money on train fare recently will definitely use again
17. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Sally Ann,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found cheaper tickets with us. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Easy to use and always the cheapest
I have been using Split my Fare for nearly 18 months for my weekly commute to Manchester Picaddily.
Always the cheapest and app is very easy to use
25. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Natalie,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Split My Fare cuts through the vagaries…
Split My Fare cuts through the vagaries of buying train tickets and finds fair and cheaper fares. They show the savings on offer and do not charge for purchasing tickets from them.
29. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Hooshang,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found cheaper fares with us. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
definitely saved me some money
25. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Plamen,
Thanks for your feedback.
We are glad to hear that you rate our service so highly. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Svar fra Split My Fare
Hi Liz,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Not using the service again
Not using the service again as they will not let you change a return journey.
22. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Susan,
I'm sorry to hear that you were not happy with your experience of using our service. We do allow changes of return journeys, if the outbound and inbound stations are the same.
Best wishes,
Pete
Founder - Split My Fare
Goodservice,and a great price.
Goodserv8ce,and a great price.
13. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Loreley,
Thanks for your feedback.
We are glad to hear that you rate our service so highly. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Missed my connection as the train was…
Missed my connection as the train was late causing loads of issues. I would look at the time between connections carefully
10. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Natalie,
We are sorry to hear that your train was delayed.
We are a train ticket retailer and not a train company and so can do nothing about this. You should be able to claim compensation from the train company with Delay Repay.
Best wishes,
Pete Walls
Founder - Split My Fare
The website is easy to navigate
The website is easy to navigate. The price of the tickets is competitive.
1. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi,
Thanks so much for your feedback.
We are glad to hear you rate our website so highly and find it easy to navigate. We look forward to saving you money on your train travel again soon.
Best wishes,
Pete
Founder - Split My Fare
Svar fra Split My Fare
Hi Michael,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
You'd be mad not to try
Use them all the time. They have saved me hundreds of pounds on rail fares across the country.
3. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Kenneth,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and have made big savings with us.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
My flights to the UK got cancelled due…
My flights to the UK got cancelled due to bad weather here in the Falkland Islands. I found no way to obtain any kind of a refund for the ticket i had purchased.
22. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Andrew,
Thanks for your feedback.
We're sorry to hear that your flights were cancelled. If your train tickets were advance tickets then they would be non-refundable but you could book replacement tickets and then apply for a refund on the original tickets. If your tickets were refundable flexible tickets then you could apply for a refund.
Can you please send me more information at pete@splitmyfare.co.uk?
Best wishes,
Pete
Founder - Split My Fare
Cheaper train fares
Cheaper train fares - what's not to like? Very happy.
4. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Amber,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and have found cheaper train fares with us.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
The thing that made it great was the… it was cheaper than everywhere else
The thing that made it great was the fact that it was cheaper than everywhere else, and the detailed emails you receive are really helpful.
25. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Sameer,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and appreciate the detailed itinerary.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Cheap and easy to use fab way to book…
Cheap and easy to use fab way to book train tickets
10. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Katharine,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and find it easy to use.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
A nervous passenger and now a happy customer
I have not travelled by train many times in my life and when I have done so in the past I did not have to sort out the tickets.
So, it was with trepidation that I tried to work out timings (as I had to change via the tube once) and Idid find it quite confusing.
However, when I found your site, your computer did it all for me and worked out the whole journey as well as telling me how long I had before I needed to catch the tube and the next train
It was all fairly simple. Lots of tickets but that means you get a good price. I managed to book seats for the longest journey, which worked well.
So, all in all a very happy customer and will definitely use you again.
Thanks
7. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Sarah,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and found the process simple.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Split My Fare.............
Really Efficient & Reliable Website
Money Saving On Travel.
GrrrrrrrrrrrrrrrrrreaT!!!!!!!!!!!!!!!!!!!!!!!!!!
24. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and find the website to be efficient and reliable.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Easy to use and good value.
The site was easy to use and yielded good savings. The resulting email detailed the itinerary clearly. I haven't yet made the journey but look forward to pleasant travel.
21. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi Malcolm,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and find it easy to use.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Really good experience
Really good experience, much cheaper than purchasing through a mainstream provider. Kept me informed of any changes and replied very promptly (on a Sunday) when i made an enquiry.
17. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and found cheaper tickets with us.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Visiting friends has been so affordable…
Visiting friends has been so affordable with Split my fare. The ticket is in my virtual wallet so don't have to worry about lost tickets. Just great experience.
10. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Split My Fare
Hi,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and that we made your travel more affordable.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.