Just want to say what a fantastic service. I saw their current deal which offered a free crossbody bag but stupidly forgot to follow the instructions. When I ordered a 23l scout backpack,... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Whilst I have given a 5 star review, I really could have given more. The products are excellent and I would thoroughly recommend, they are well made, durable and great value. What makes Spiral s... Vis mer
Excellent Customer Service – Quick and Hassle-Free. I’m really impressed with the customer service from the Spiral team! I had a small issue with my order and contacted them by email. They respon... Vis mer
You never know how good a company is until there is an issue... in my case a mis-pick and the wrong bag delivered. Support were super fast responding, corrected the issue and had the right bag... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 40 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Top quality bags
Top quality bags! Excellent value! I work Offshore so I travel alot and need a good quality bag these are top class and especially so with how cheap they are! And you get a free small bag too which makes it an even better deal.
I mess my order up on line but email…
I mess my order up on line but email the next day they sorted it all out for me the bags are great
Would buy again 5 stars all day.
The speed of response
The speed of response, clarity.
What an amazing small business
What an amazing small business. I forgot to order a free item as part of my original order and Spiraluk sorted it out for me straightaway. They were so responsive and helped me fix an issue that was my fault. Would highly recommend these guys to others. Plus the bags are amazing quality!
Fantastic products
Fantastic products, very impressed. Ordered a backpack with a Free crossbody bag, the backpack arrived, which I was very happy with but the crossbody bag didn't arrive. I contacted customer services, who sorted my order out and despatched it the same day. Fantastic customer service, will definitely use thus company again. Highly recommended.
Quality products and quick service
Quality products and quick service with exceptional value for money. I made an error with my order and the team reacted quickly and efficiently to correct my mistake. Would recommend 100%!
The service was amazing
The service was amazing! Within a day the body bag was send to me. I highly an recommend this company:-) .
★★★★★ Beautiful
★★★★★ Beautiful, premium-quality bag with a real wow factor, I get compliments everywhere I go, and people keep asking where I bought it. The customer service was just as impressive: they responded to my query almost immediately and resolved it without any hassle. Five stars for both the product and the team. Highly recommended.
Haven’t used the rucksack yet but there…
Haven’t used the rucksack yet but there was a bit of a mix up with our order and didn’t get the free bag - but a quick email and it all arrived the next day no problem - great customer service - looking forward to using the bags on our next holiday in a couple of weeks
The service I’ve received from these…
The service I’ve received from these guys is second to none my bag is one if not thee best bag I’ve ever had quality is on another level and after I mixed up my order they have went out of their way to fix the problem I created thanks guys will be a repeat customer.
Great experience dealing with this…
Great experience dealing with this company. I've not yet received my goods but I made an ordering error which was easily and quickly resolved. If the product is as good as the service I will be delighted 👍👍
Customer service was first class
I ordered a back pack and failed to click the free gift shoulder bag deal. I only received the back pack. However, I contacted Spiral UK. They acted swiftly and with empathy showing a full understanding. They immediately amended the order and shipped the additional item the same day. The rucksack and side bag are of high quality and this is matched by their customer service. First class.
Very good customer service
Very good customer service, quick to respond and very helpful
Excellent customer service
Excellent customer service, responded to my query quickly and suitably. So looking forward to receiving my bags.
Unbelievable company
Unbelievable company, products and support !
Get this company sent to the stratosphere 🚀
I ordered a backpack and forgot to add…
I ordered a backpack and forgot to add the free crossbody bag at checkout. I emailed them as it was my fault but they quickly replied and rectified my error. Genuinely delighted with the backpack, really nice quality their customer service is first class. I am really impressed by this company and will be ordering more items soon.
Excellent product and customer service
Excellent product and customer service. Highly recommended.
I received a prompt reply to my email…
I received a prompt reply to my email when I realised that I had made an error on my order and potentially missed out on a promotional offer.
Excellent customer service from a trusted company offering excellent products. Thank you x
Quickly responded to my email after I i…
Quickly responded to my email after I i placed my order and realised I'd not selected correctly. Lovely email back from Spilal putting my mind at rest and sorting out my order. Brilliant
I am really impressed with the quality & Customer services
I am really impressed with the quality of the bags with quick deliveries. customer care is grade A+
Dette er Trustpilot
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