spiraluk.com Anmeldelser 

Love Spiral. Amazing price and the quality is great as well. I always overload my rucksack but it’s never a problem. No signs of strain on the rucksack after half a year and it has no scratches either. Looks like new. Just ordered another one (bigger size). It looks like the ones that are £100-200. It’s one of my favourite bag brands.

Good quality roll top ruck sack with free gift of a messenger bag. Ordered one day, delivered the next and that was standard delivery not expreess delivery.

The downside was that the messenger bag is basically handbag sized and was of no use to me as a man in my 40s. Maybe it would be of use as a travel handbag for women or even a DSLR camera bag for photographers. As it was i handed mine into a charity shop.

As i say i am happy with the rucksack and its worth the £40

I absolutely love my bags! Amazing quality for the price.

I missed out on the offer of the free cross body bag because I forgot to put it in my basket, when I reached out to spiral, they assured me I could still receive the free cross body bag and ordered and sent it within 1 day! Great service. Highly recommend the products

What a fantastic company Spiral UK is. An error was made on my part, and rather than making an issue of it, they were incredibly understanding and put everything right for me without any hassle whatsoever. That level of customer service really does make a difference and is something that deserves to be recognised. Everyone I have dealt with has been so helpful, accommodating and genuinely obliging. The products I have purchased from Spiral UK have also been excellent quality and, in some cases, almost half the price of similar products from other brands. Great products, great value and, most importantly, a company that actually cares about its customers. It is refreshing to come across a company that is so willing to help and goes that extra mile when something goes wrong. Spiral UK has certainly earned my trust and I will have absolutely no hesitation in using them again. Highly recommended — a genuinely top company with first-class customer service.

So pleased with my order. Ordered two bags but forgot to add free bags. Not an issue, received swift reply and was able to add these to the order, despite Rucksacks already being sent out. Bags are of an excellent quality and will not hesitate to order again.

Just got a bag for my daughter for school. She loves it! well made, practical and stylish.

Had some correspondence with customer service as we'd missed out on their current promotion, Team were super helpful and added it with out question.

Really recommend!

I recently purchased from Spiral UK and had a fantastic experience, particularly when it came to their customer service. I made a mistake with my postcode at checkout, which caused some issues with the initial courier delivery. Despite the error being entirely on my end, the team at Spiral UK were incredibly helpful and proactive in trying to rectify the situation with the courier.

While the original parcel was eventually returned, their communication throughout was excellent, and they clearly care about their customers. The replacement bag arrived promptly, and I absolutely love it—the quality is brilliant. It’s rare to find such supportive and genuinely helpful service these days. I wouldn’t hesitate to shop with them again!

Not waterproof at all, brought this for my up coming holidays, first use in lake como Italy and everything is sodden inside, like so wet i have had to throw maps and tickets, receipts etc away and dry inside with a towel. What a shame as love the bag its a perfect sizeable I brought it thinking as advertised my gear would be safe. #93738 M.Sands

My first experience with-this company and can say what an excellent service they have provided me with. The product bag I selected is great and the after service via e mail first class will be using again in the near future .
D Abbott

Spiral have the best bags and best customer service. I forgot to add another bag to my order but Spiral didn't hesitate to let me add it even after my bag had been delivered. If I ever buy a bag again it will be from Spiral.

These guys are awesome. I messed up my order.

I emailed them. The replied almost straight away. They sorted my issue with no fuss. I highly recommend you buy from these guys.

Received my order in super quick time! But I had also made a mistake when ordering and sent an email requesting help - this all over a weekend - received an almost immediate reply; and my correct order a few days later.

Love the product - super lightweight and functional.

So well done ! And thank you!!

Don't write a lot of reviews but these bags genuinely impressed me. Took a punt on the free crossbag offer.

Had them for 3 weeks, took them to a very rainy festival and they kept everything dry.

Feel good quality and have exceeded expectations.

Those who haven't got the free crossbag, it does say you have to add it to your basket, if you don't you won't get one.

I haven't received my items yet. But I had made an error whilst ordering and the team were very quick to respond and super helpful in correcting my mistake. Thank you again.

I have been really impressed with this company. I purchased Black 20L Traveller Deluxe Backpack and took advantage of the FOC crossbody bag. I ordered the wrong crossbody bag had the return this to exchange for the correct one. All done with clear communication and new bag received in time for my holiday. Bags are Great so is the service.

Fabulous customer service! I made a mistake while ordering late in the afternoon, so I emailed them straight away. They sorted everything out the next morning with a prompt, friendly response. Highly recommended!

Great customer service,great product ! What me do you want…

Great choice of bags and swift delivery from placing order to actual delivery. Product quality is as good as it gets and functionality throughout several compartments and lots of pockets inside. Great fold over lid and straps for added security.

The customer service and response time have been exceptional from start to finish. Any questions I had were answered promptly and professionally, making the entire purchasing process straightforward and hassle-free. The products I received are of a very high quality and were exactly as described on the website. It is clear that great attention has been paid to both the product standards and customer experience. Based on my experience, I would not hesitate to recommend this company to others and will certainly consider purchasing from them again in the future.

Excellent customer service and quick response to my order mistake, sorting out my order in super quick time. Products look 1st class. Highly recommended.