Snap Rentals Anmeldelser 

27 711
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Used snap multiple times now throughout New Zealand- always seamless pickup and drop-off - never had an issue, everything is as advertised. would highly recommend and wouldn’t hire from anyone else!... Vis mer

Vurdert til 5 av 5 stjerner

The staff at snap Rentals were wonderful and very helpful. My daughter organised a car through snap Rentals when she came to New Zealand last year,and had told me about them and how their prices were... Vis mer

Vurdert til 5 av 5 stjerner

They are a very pro-active rental business of keeping a customer happy, an email sent to advise me prior to returning my rental stating they had moved premises. At the new facilities in Auckland ther... Vis mer

Vurdert til 4 av 5 stjerner

Die Abwicklung bei unserer Ankunft in Auckland, vom Shuttleservice bis zur Bereitstellung des Wagens war effizient und freundlich. Leider erhielten wir ein anderes Modell als das von uns gebuchte... Vis mer

Informasjon om virksomheten

  1. Bilutleiefirma
  2. Bilutstyrsbutikk
  3. Billeasing
  4. Leasing

Om Snap Rentals

Skrevet av virksomheten

Safe, Fuel Efficient Rental Cars That Don't Cost The Earth

Snap’s range of rental cars are reliable, clean and ready to go on arrival. Whether you are renting a car for a day or looking for monthly car rental, Snap makes your car rental experience easy and affordable.

With car rental locations in Auckland City, Auckland Airport, Christchurch & Queenstown, Snap has you covered for trips all across New Zealand!

Make your booking today!

BOOK NOW

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

28k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(27 711)

897 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Terrific rental car company

Terrific rental car company. Car was great. Shuttle service was convenient. Good price and the Toyota Yaris…. for a little hybrid car, we droves it for miles and miles and it cost us $100 in fuel for 8 days. Professional friendly staff, no hidden costs and super easy drop off
Will rent with this company again.

12. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy pick up

Easy pick up , nice people, good car
What else do you want from a car hire company except a good and fair price, which was the case .
we have hired for 6 weeks to tour New Zealand so a follow up review will be needed when we give back the vehicle in Auckland
So far so good as they say

5. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great staff, and got the car I reserved.

The car was good, and size as advertised, so no hassles fitting my luggage. Unlike some bigger firms that always seen to "bait and switch" and need an argument to get the car you paid for.

As I was going to be driving some back roads I asked how to access spare tyre, as it was not obvious. The person I asked didn't know, so they went and got someone who did. Both of them were super friendly and seemed happy to help.

4. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Christchurch customer experience

Rental cars are all the same. The difference is the customer orientation of the personell. I rented at Cristchurch. The people there helped me finding the best insurance package, and were super friendly and supportive, thumbs up!

2. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Quick hire

I pop in store and ask to hire out of vehicle, the staff was really kind and easy to communicate with no issues and was just so fast and simple with the application and it took them 40 minutes to get the car clean and tidy

30. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service, super quick, friendly and efficient shuttle service & checkin. Great value and vehicle well presented and perfect for our needs.

28. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Everything went smooth

Everything went smooth. The young lady helped us get our vehicle even though we were over an hour earlier than schedule. Process was easy and efficient. Car is great and pricing I booked thru a third party was very very good. Would definitely recommend. So far so good.

28. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Don’t use snap rentals

We booked snap rentals in December 2025. We booked the car for the sole reason that we could pick it up from Auckland airport. This is a shuttle service, we then had to pay an extra $100 for premium location fees. What a joke . . . And extra fees for out of hours as our return flight was at 6am, so another company had to do the return transfer. It’s now a month later and I’m still getting charged fees for the tolls we used. $25 per toll for admin fees, when I can log on and pay the tolls online at the nz transport website for no fees. They send each toll individually then charge admin fees for each one. The car we rented was so old that the gps was an extra box the size of a packet of cigarettes. So was unusable, the lady on the front desk laughed and said, ‘our cars are sooo old - I wouldn’t use them’.
The windscreen wiper was only one wiper and did the entire windscreen, but was so old it didn’t wipe the middle, so the driver had to slide down and look under it making the car unroadworthy.
The girls on the front desk were lovely - so yes the customer service was great, but obviously masked a terrible business model ( outdated, unsafe cars) and so many hidden fees - we’ve used hire car companies before and have never had such a bad experience.
Avoid. . avoid . . avoid. .

18. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent.

Excellent.
Booking. Pick up. Service and drop off and vehicle.
The team are friendly and helpful. The website easy to use. Payments and bond returns all hassle-free. I enjoyed this company and their communication plus service.
Thanks team. Would highly recommend.

22. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Queenstown Service is the best

Friendly staff was the best but also the value. It is easy to catch the shuttle to the rental pick up. The shuttle is closer than the other rental company cars on site and the service is better and the value is immense.

23. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

posted a honest of the horrible…

posted a honest of the horrible experience from Snap rentals and i get his email - They hide honest reviews and only post the good ones. WHAT A JOKE

Hi melissa,

Thanks for reviewing snaprentals.co.nz on Trustpilot.

snaprentals.co.nz has flagged your review for containing harmful or illegal content.

What does this mean?

We want everyone to feel welcome on our site and we don't allow any content that includes hate speech, discrimination, threats or violence, obscenities, defamation or is terrorism-related. Therefore, we've temporarily hidden your review while we investigate.

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We’ll assess your review and let you know the outcome as soon as possible. If your review doesn’t contain harmful or illegal content, we’ll also check it for personal information or advertising or promotional content. If your review goes against our guidelines, it will stay offline to keep our platform safe and trustworthy for everyone. If your review follows our guidelines, we’ll put it back online.

Thanks,

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26. februar 2025
Anmeldelse skrevet uten oppfordring

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Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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