Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

A bit chaotic on arrival, even though we weren't early... a few nice pieces at good discounts if you wanted a dining table or perhaps a sofa or wardrobe. Staff helpful. After paying for a priority acc... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

First things first, don't order here if you are in a hurry. My order took well over 30 days to arrive. On the shipping date I got notified of missing items. Refunded, but still disappointing as they s... Vis mer

Vurdert til 5 av 5 stjerner

Attended the Neptune warehouse sale twice at Highworth, I’m fortunate to live only 4 miles away. Good prices with extra 15% off already half price which was restocked over the 4 days. Good stock of it... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Really unoleasant experience. I was told beforehand i woul need to check in all my stuff on areival, which i accepted ( but did not understand this strict rule) but then k was asked to leave my cardig... Vis mer

Informasjon om virksomheten

  1. Klesbutikk

Skrevet av virksomheten

We work with the world's leading fashion houses to bring our customers exclusive access to the best sample sales in London and online.


Kontaktopplysninger

2,9

Middels

TrustScore 3 av 5

249 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 11 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Pretty poor experience

Pretty poor experience. They made me take out my coat + my light jacket so had to shop in my tank top. (I’m 5 months pregnant) so did not appreciate that. Then offered a very used hoodie to wear as a cover up. No thank you. Fine to coat check but the second jacket was extra.

Also very slim pickings on products not impressed with the Bon point sale. Should be more clear on the inventory they will be putting out there to save people the hassle. Was in and out in 5 minutes. Def won’t recommend.

13. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Slow delivery

First things first, don't order here if you are in a hurry. My order took well over 30 days to arrive. On the shipping date I got notified of missing items. Refunded, but still disappointing as they should be able to keep track of their stock. Lastly, shipping is exceptionally expensive, especially since they choose one of the slowest delivery services. All in all would not recommend, unless you find an amazing deal.

9. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Jigsaw Sample Sale at Showcase

I attended the Jigsaw Sample Sale first session at Showcase.
This was a very well run and enjoyable event with good quality clothes and great prices.
This was down to the great management and organisation by the Showcase Team.
The Staff were all very friendly and helpful and ensured everything went well.
Their Sales are worth attending.

22. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Movie

Okay i know you staff are doing your job but my daughter a 11 year old wanted to go watch demon slayer on showcase Her friend went aswell there are both eleven by the way So it is a 15+ movie her friend got in but my daughter didn't this impact has left me Very upset

20. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fabulous event, great experience

I went to one of their in-person events - I loved it. The clothes were easy to find as they were all arranged by size, the price was delightfully reasonable.
I had a bit of a mishap, as I bought a jumpsuit and forgot to take the belt that comes with. I came back the next day and the staff were SUPER helpful and made everything so easy.
Pleased to say I got the belt and have a new gorgeous outfit now!
Would definitely recommend!

29. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent experience

Excellent experience, very nice staffs, and got some amazing deals that were unbelievable. 2 big big bags of pretty clothes, can now wear 7 days a week of Rat and Boa! I will definitely visit again every time it’s on!!

30. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great sale! Thank you Showcase

What a place! Me and my fiancée attended the Self portrait sale and I have to say the sale was incredible with the service being top notch! My fiancée got so many pieces - the only complaint I have is that she spent way too much of my money - thanks again to you all!

27. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely LOVE Showcase

Absolutely LOVE Showcase Attended the Rat and Boa event and LOVED it - got some great pieces at such a fantastic price and to top ir off the staff were amazing! Cannot wait to go again!!!

30. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

My parcel not delivered

My parcel took forever to be shipped, and then, despite the tracking confirming delivery, it was nowhere to be found.
Looking at the delivery photo, it clearly shows a depot or industrial warehouse.
After a few emails going back and forth and repeating the same information, I got an email confirming that the delivery proof showed the wrong address, and then silence !! Despite my emails and then requesting a refund, as it's all too late now, I have not had a reply.
Very disappointing customer service.
Would not recommend

12. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I bought from the online Furla sample…

I bought from the online Furla sample sale and after a long time they sent me the wrong bag. I requested to return the bag and it’s been a nightmare. They don’t answer emails or they said they booked a DHL collection from my house when DHL told me the parcel was never given to them from Showcase. Beware when you buy online as they are not professional!!!

19. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til Showcase

Svar fra Showcase

Thank you for your review, Isabella.

Orders from our online sample sales can take up to 30 days to dispatch, as stated clearly at the point of purchase. We’re sorry that you received the incorrect item in this instance, and can see our team remained in contact throughout to resolve the issue, although we’re not always able to respond immediately or outside of normal trading hours.

A DHL collection was arranged from your address, and when the first attempt didn’t go ahead, we rescheduled as soon as we were made aware. To clarify, DHL would not have been expecting a parcel from us, as they were collecting directly from you.

We can now confirm the bag has been returned and a full refund issued.

Apologies again for any disappointment.

Emma

Vurdert til 5 av 5 stjerner

City Clinic Marbella is an outstanding…

City Clinic Marbella is an outstanding medical facility that exudes professionalism and elegance. It feels more like a boutique clinic, offering high-quality treatments in a sophisticated and welcoming environment. The attention to detail and exceptional service make it a top choice for those seeking expert care in a refined setting.

2. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

DO NOT GO. STAFF HOARD ITEMS

I attended the self portrait sample sale in London on Tuesday the 11th at the late slot. I couldn’t find any cardigans or blazers but saw some people who’d managed to find some. I asked and was told that they only put a certain number out and that there’d be more tomorrow and I should come back early because the “early bird catches the worm”. I arranged CHILDCARE and went back today, the 12th and was told they had none. What’s even more confusing is there was a lady standing there with a blazer and she was trying to offer it another lady. The other lady was with another lady who said she couldn’t get it because she had so many that she’d bought every day of the sale????? Then the lady with the blazer went back into the staff restricted area. So the staff are literally hoarding items and putting them back in the staff room even when they don’t want them.

Also when I came in I asked one staff member lady and she said there was nothing.

When I saw the staff member who had been standing with the lady who had a blazer in her hand I asked her as well and told her I’d been advised to come back. She was sympathetic but insisted there weren’t any even though I saw her with the lady who had one literally discussing it. Then the first member of staff I had asked said “I already told you there were none you don’t have to ask again”. ????? 1. It is none of your business if I go around asking every staff member, it’s a question. I can ask. 2. I asked because that lady had been stood with the other staff member who was hoarding and I thought she might offer me it but didn’t.

The first, second and last times I will ever, ever attend. DO NOT GO.

12. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great place to shop

Great place to shop, been able to get many different brands from them at reasonable prices. Will definitely come again, and recommend others to as well!!

15. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Showcase

Svar fra Showcase

Hi Atheesh,

Thank you very much for your feedback, we look forward to seeing you in store again soon!

Kind regards,
Emma

Vurdert til 5 av 5 stjerner

First time shopping at showcase’s new…

First time shopping at showcase’s new location at the O2, I prefer it as the ambiance is much more lighter and better. The staff are very efficient , approachable, and friendly. Would highly recommend it!

14. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Showcase

Svar fra Showcase

Hi Chezca,

Thanks so much for your feedback, we're really glad to hear that you enjoyed your visit to our O2 venue!

Kind regards,
Emma

Vurdert til 5 av 5 stjerner

I went to the Tommy Hilfiger sample…

I went to the Tommy Hilfiger sample sale today and I was really happy. The staff was very helpful and welcoming, there was a nice choice in sizes and I have bought a lovely pair of shoes at an amazing price.

3. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Showcase

Svar fra Showcase

Hi Christina,

Thank you so much for your feedback, we're really glad to hear that you enjoyed our Tommy Hilfiger sample sale and picked up some lovely shoes at a great price!

We look forward to seeing you in store again soon!

Kind regards,
Emma

Vurdert til 5 av 5 stjerner

Amazing customer service

I recently encountered an issue with an order I placed via the online the sample sale, and I have to say, the customer service I received was absolutely outstanding. From the moment I reached out, Matthew O’N*** was incredibly helpful, understanding, and proactive in resolving the situation.

Not only did they promptly acknowledge the issue, but they also took the time to explain the steps they were taking to address it and provided clear updates throughout the process.

Their professionalism, kindness, and genuine dedication to making things right turned what could have been a frustrating experience into a positive one. This level of care and attention to detail is rare these days, and I’m truly grateful for it. I’ll definitely continue to shop with confidence, knowing that the team stands behind their customers.

Thank you for going above and beyond!

17. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Showcase

Svar fra Showcase

Hi there,

Thank you so much for your feedback.

We’re really glad to hear that Matthew was able to help, and that the treatment you received was professional and kind.

Thanks again,

Kind regards,
Emma

Vurdert til 5 av 5 stjerner

omg i love this place

omg i love this place, sales team is so kind ! i went to Harvey Nichols sale yesterday, absolutely amazing ! i bought ten items :-O !stock is incredible ! much better this Year , last year stock was full of damages

10. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Showcase

Svar fra Showcase

Hi Marina,

Thanks so much for your feedback. We're thrilled to hear that you enjoyed your visit to our Harvey Nichols sample sale and managed to pick up 10 items - we hope you enjoy wearing them!

See you in store soon!

Kind regards,
Emma

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