Shopogolic Anmeldelser 293

10/10!!!

I live in the US and was looking for a forwarding service like the one I use for my South Korea packages and came across another website and shopogolic. The other website was difficult to sign up for and hard to understand. Shopogolic was super simple and straight forward!

The website I ordered from had not notified me that my item shipped, so it was a pleasant surprise when I received a notification from Shopoglic that my order arrived!

The forwarding process was also very simple and straight forward! Cheaper than expected and my package arrived today! Whole process took less than a week!

I’ve already recommended 2 other people to this website! Thank you again!

Second time using this company, this time from France. Everything went very well, no complaints.

I recently purchased a jacket from North Face in Spain. I live in Canada, so I needed to use an international parcel forwarding service. I googled and asked ChatGPT to give me some options, Shopogolic being the best option (apparently).

After I placed the order, I had a prompt trip to Portugal, so I contacted Shopogolic's customer service to ask them reroute my parcel to Portugal. They said OK, and put my parcel on hold to make the changes. It's been 3 days since that conversation, my parcel is still on hold, I am about to fly to Portugal tomorrow and coming back in 4 days, and Shopogolic's customer service just do not answer. They don't have any phone number where to call either. I tried the number they give for the shipping address, but nobody picks the phone up.

This is a totally horrible experience. I cannot recommend this "service." Beware of their quality and better choose some other more decent and responsible company.

Been using Shopogolic for my Italy to UK forwarding for a few weeks now and I'm really impressed. I've had over a dozen parcels shipped so far and they've all arrived quickly via FedEx. The warehouse processes orders fast - usually within a day or two — and the tracking updates are reliable.

The support team is responsive and helpful whenever I've had questions. The pricing is competitive, especially once you get the hang of how volumetric weight works.

Highly recommend for anyone looking for a reliable forwarding service from Italy to the UK.

Shopogolic has been extremely disappointing to deal with.

My parcel was returned due to a customs declaration issue. Despite this, the company accepted and shipped the parcel without flagging any problem beforehand. After the issue occurred, I received conflicting explanations from multiple support agents, which raised serious concerns about their internal processes.

They repeatedly relied on their Terms & Conditions to deny responsibility, yet failed to provide basic evidence such as the customs declaration or CN22/CN23 form to support their claims.

This has now been ongoing for over a month with no resolution, no accountability, and poor transparency. Instead of addressing the issue fairly, they are insisting I pay again to fix a problem that should have been identified before shipment.

I would not recommend using this service.

Very impressed with Shopogolic. It’s quick, easy to use, and reliable. Entire process was smooth from start to finish and communication was great throughout. Overall convenient service for ordering from abroad

Oakland Park, Florida: They haven't buy for weeks, and support only responds every three days. Please help

it took a bit longer for my package to get processed (3 days), but it arrived ok

I am extremely satisfied with Shopogolic's services. I must admit that my previous experience wasn't as smooth or prompt, but I've noticed a significant improvement since August 2025. This time, as soon as the warehouse received my items, I was notified the same day. The payment was processed quite efficiently, and my parcel was dispatched the very next day. Everything went perfectly. I truly hope you maintain this high standard from now on – I can now confidently recommend your service!

Professional service, fast. Acceptable, fair priced taking into account single parcel forwarding.

The website usability can be improved a little in my opinion. Otherwise great service.

Why can't I rate ZERO stars? Awful, awful company to deal with. They don't respect their own policies, they are rude to customers who complain and to this day I'm still waiting for packages I paid for and they refused to send (even if it didn't brake any policies). Not to be xenophobic, but then again I think this is a Russian company. Go figure.

Servizi troppo automatizzati, sito poco user friendly, consegna LUNGHISSIMA, tariffe elevate anche per pacchetti piccole.
Scarso costumer care dopo vendita,
Non lo userò più
🤬

Пользуюсь услугами Shopogolic на протяжении года . Отличный сервис по выкупу товаров . Очень быстрая доставка . Удобный сервис . Техподдержка всегда на связи и разъясняет все вопросы . По факту получения на склад сервис предоставляет фото товаров , что несомненно очень удобно. Выкуп с разных сайтов и стран, что дает большие возможности приобретать для себя лучшие товары по акциям и не только . Однозначно рекомендую сервис , как надежного и выгодного партнера в зарубежных покупках .

I have used parcel forwarders around the world but never experienced a more intransparent provider like this. When the parcel arrives only it's weight is given and no dimensions. Then you have to choose a shipping company. I chose the cheapest one which was listed for 17 Euros. Then you have to wait until an invoice is issued. Suddenly the shipping company was changed and shipping costs were 20 Euros - because it is now calculated by measurement not weight. Added are order processing fees, which is ok but also some parcel packing fees. What's that for - they just put a new shipping label on the parcel. Finally you have to pay the invoice. And voila there is another fee of at least 50 cents if you wire transfer or even higher percentage fees for Paypal and so on. So finally 35% of the costs was fees by Shopogolic.
2-stars because the forwarding was fast, but never again.

I have used Shopogolic.net for over six months now for my business, and it has been excellent. I’ve been able to scale my business rapidly while saving money on costs thanks to their self declaration service.

Пользовался сервисом более 2 лет ,почти никаких нареканий не было. В общем и целом всё решалось.
Но 18.12.2026 мой личный кабинет был «ограничен», поддержка не отвечает по моему вопросу ни в чате ,ни на почту. Никаких комментариев не дает. На нескольких складах остались посылки на которое потрачены деньги.
Сразу оговорюсь никаких правил сервиса я никогда не нарушал, имел даже скидку за объем отправок.
По итогу сервис полностью утратил свою репутацию в моих глазах.

Used Shopogolic to forward a package from Italy to Poland because the store shipped only locally. Everything went smoothly – clear dashboard, working tracking, and fast dispatch after payment.

The parcel was handled professionally and sent via FedEx without any issues. Prices are reasonable for an international forwarding service. Would use again if needed.

Small H&M clothing order in a flexible bag. Actual weight: 0.7 kg. They billed it as 34 × 29 × 6 cm, making volumetric weight over 1 kg and raising the shipping cost.

When I received it, I measured 30 × 25 × 4 cm (I have photos with ruler). Using their own formula, volumetric weight is 0.6 kg. It should have been billed by actual weight, 0.7 kg, not inflated dimensions.

I submitted photos and requested a refund. They refused, hiding behind “measurement rules.”

Charged: €30.64
Correct rate: €26.60

Package arrived, but payment is required before shipping, and they can arbitrarily inflate your cost. Not trustworthy.