pacco assicurato, consegnato a persona sbagliata , sono due mesi che "devono indagare"... nel frattempo cliente rimborsata (non da loro) ed io che aspetto. Mi sono chiesta se vale la pena pagare l'as... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Delivery was fast. I sent 2 parcels and they were delivered within 3 days from Italy to Germany. Contents: clothes and shoes. I added insurance just to be safe since it was my first time and truly eve... Vis mer
The website was very easy to use, easy to navigate and clear. I needed a courier company to deliver a birthday present to my friend in Russia, it was the first time sending to Russia so was appreh... Vis mer
Хочу выразить свою благодарность компании Topparcel за отличный сервис! Посылка была доставлена быстрее, чем я ожидала, и по всему маршруту можно было легко отслеживать её перемещение. Особо хочу отме... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Topparcel, founded in 2014 in England, offers efficient and affordable international parcel delivery across multiple countries, including the UK, Italy, Spain, France, Germany, Austria, Portugal, Poland, Kazakhstan, and soon Turkey and the USA. As an online aggregator, we provide a convenient platform to compare and book deliveries with various courier services, allowing easy management and real-time tracking of shipments. We also offer packaging services and sell packaging materials at our physical offices, ensuring your parcels are secure. Using Topparcel saves you time and effort by consolidating multiple delivery options in one place, and our dedicated customer support team is always ready to assist, making your shipping experience smooth and stress-free.
Kontaktopplysninger
Unit 2, Bermuda Road, IP3 9RU, Ipswich, Storbritannia
- support@topparcel.com
- topparcel.com
Har svart på 86 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
pacco assicurato
pacco assicurato, consegnato a persona sbagliata , sono due mesi che "devono indagare"... nel frattempo cliente rimborsata (non da loro) ed io che aspetto.
Mi sono chiesta se vale la pena pagare l'assicurazione, visti i risultati
Delivery was fast
Delivery was fast. I sent 2 parcels and they were delivered within 3 days from Italy to Germany. Contents: clothes and shoes. I added insurance just to be safe since it was my first time and truly everything was good. 19kg under 60 euros including insurance which i think was not needed. I will use their service again and again. I am impressed
Very professional service
Very professional service
Great company and Great Experience
The website was very easy to use, easy to navigate and clear. I needed a courier company to deliver a birthday present to my friend in Russia, it was the first time sending to Russia so was apprehensive. However, the guides and information on the website was exceptionally clear and well written, I was easily able to understand what can and can't be sent etc.
I completed all the requested information, the company handled everything else, they collected the package, sorted out customs, I never had to deal with customs anywhere, the company did it all. It was amazing service. My friend got the present after 2 weeks.
Really happy and will definitely use the service again as they were also reasonably priced.
Много лет посылаю посылки этой…
Много лет посылаю посылки этой компанией. Очень довольна.
Everything was great
Everything was great! My parcel delivered to me in time and is not broken or anything. Highly recommend Topparcel.
Доставка прошла оперативно!
Доставка прошла оперативно!

Svar fra Topparcel
Parcel arrived to Russia from England
Parcel arrived to Russia from England! Thank you!:)

Svar fra Topparcel
seguimiento
El seguiniento del envio no estaba actualizado, el paquete llegó a Minsk, pero en la página seguía saliendo que estaba en tránsito, si no es porque llamé por telefono un par de veces, me hubiesen devuelto el envio. Deberían actualizar los seguimientos de los envios, para no generar tanta confusión

Svar fra Topparcel
Horrible company!
Horrible company!
I sent glass from UK and received it in Russian shattered in small pieces.
The box was completely ruined, like someone on purpose smashed it with something.
Company refused to take responsibility blaming me for not packing it properly.

Svar fra Topparcel
Посылку не доставили на дом
Посылку не доставили на дом, несмотря на то, что за эту услугу я заплатила приличную сумму. Моей сестре пришлось забирать её самой в почтовом отделении 5 дней спустя после решения возникших таможенных вопросов. Посылка шла намного дольше заявленного при её оформлении срока.

Svar fra Topparcel
There is room for improvement in the company's work
In general, I am almost satisfied with the company's work this time. The only negative point was that the collection of correspondence was not carried out the first time. I had to write an additional letter and demand that the item be collected again.

Svar fra Topparcel
They assisted me throughout all the…
They assisted me throughout all the process, from the initial guidance into which delivery channel to use (EMS) to the actual final delivery.
Reading a 14% of negative reviews, honestly at first I was a bit cautious, but then I decided to trust them, and I have to say I have been fully repaid.
Maybe it's because people are more willing to write complaints, than positive reviews 😅.
Anyway, delivery times have been approximately on schedule, and the tracking was very punctual and reliable.
I am happy I found them, I will certainly recommend them to my friends.

Svar fra Topparcel
Thank you very much for your job
Thank you very much for your job. The parcel has been delivered as it was promised , for 3 weeks to Russia. All items delivered safe and sound

Svar fra Topparcel

Svar fra Topparcel
Fraud
Fraud
They asked to pay for the delivery but never took my parcel.

Svar fra Topparcel
Благодарность
Хочу поблагодарить ваш сервис. Посылка дошла на столько быстро, что мы немного в шоке. Польша-Казахстан.
9го января курьер забрал ее от нас в Кракове и 22го утром она получена в Астане. Ожидали, что со всеми таможнями недели 3 будет ехать как минимум.
Спасибо большое!

Svar fra Topparcel
Livraison très rapide et efficace
Livraison très rapide et efficace. Je ne manquerai pas à faire de nouveau recours à vos services !

Svar fra Topparcel
SERIETA' E PROFESSIONALITA'.
SERIETA' E PROFESSIONALITA'.
RITIRO E CONSEGNA IN TEMPI BREVI

Svar fra Topparcel
Easy Delivery
The parcel from Spain to Russia arrived in three weeks over the New Year holidays. Everything went smoothly, with no issues at all, and the shipping process was clear and quick.

Svar fra Topparcel
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







