95% of the time perfect service Sometimes they answer slowly but the packages are forwarded correctly
Beliggenhet
Bytt filialRue de la Gare 9, 78640 Villiers-Saint-Frédéric, Île-de-France, FR
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Small H&M clothing order in a flexible bag. Actual weight: 0.7 kg. They billed it as 34 × 29 × 6 cm, making volumetric weight over 1 kg and raising the shipping cost. When I received it, I m... Vis mer
I have shipped with Shopogolic for few years, but recently I was so disappointed by their service. My parcel was in "sent" status with label been created on Monday, but four days passed, the parce has... Vis mer
Selskapet har svart
Second time using this company, this time from France. Everything went very well, no complaints.
Informasjon om virksomheten
Skrevet av virksomheten
Shopogolic is your go-to parcel forwarding service, bridging the gap between European shopping and global customers. We specialize in providing local addresses in Europe, consolidating parcels, and ensuring cost-effective international delivery. Share your Shopogolic experience with us here. Your insights help us continually enhance our services for shoppers worldwide!
Kontaktopplysninger
Rue de la Gare 9, 78640, Villiers-Saint-Frédéric, Île-de-France, Frankrike
3,3
Middels
8 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 53 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
95% of the time perfect service
95% of the time perfect service
Sometimes they answer slowly but the packages are forwarded correctly
22. juni 2026
Anmeldelse skrevet uten oppfordring
Second time using this company
Second time using this company, this time from France. Everything went very well, no complaints.
31. mars 2026
Anmeldelse skrevet uten oppfordring
Shopogolic team
Shopogolic team, please help. My orders haven't been processed for over a week, and the operators haven't responded for days. Why are you treating me so badly? Please help!
10. mars 2026
Anmeldelse skrevet uten oppfordring
Overcharged by inflating parcel dimensions
Small H&M clothing order in a flexible bag. Actual weight: 0.7 kg. They billed it as 34 × 29 × 6 cm, making volumetric weight over 1 kg and raising the shipping cost.
When I received it, I measured 30 × 25 × 4 cm (I have photos with ruler). Using their own formula, volumetric weight is 0.6 kg. It should have been billed by actual weight, 0.7 kg, not inflated dimensions.
I submitted photos and requested a refund. They refused, hiding behind “measurement rules.”
Charged: €30.64
Correct rate: €26.60
Package arrived, but payment is required before shipping, and they can arbitrarily inflate your cost. Not trustworthy.
4. februar 2026
Anmeldelse skrevet uten oppfordring
Horrible, just horrible
Horrible, a truly horrible experience with this company. They held my items multiple times and when I complained they said it was because they were restricted in their policies (I reviewed that, it was a lie), then they said it was against the country's postal laws (again, another lie). Eventually they released my items but in the meantime I had to pay EXTRA for all the time my items were held in their facilities. Never again!
30. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Shopogolic - France
Unfortunately, based on the information provided in this review, we’re unable to identify your parcel or verify the circumstances of the delay. Without a parcel or order number, it’s not possible for us to determine the cause of the hold or review whether it was related to restrictions, postal regulations, or storage terms.
Parcel Marked as Sent but Never Handed to FedEx and No Support Available
I have shipped with Shopogolic for few years, but recently I was so disappointed by their service. My parcel was in "sent" status with label been created on Monday, but four days passed, the parce has not been handled to Fedex yet and the shipping from information is wrong. That means the parcel has lost or they lie about the shipping. I contacted them via live chat and phone call but no one is avaliable for help.
21. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Shopogolic - France
Thank you for your feedback. We understand your concern, but a FedEx label becomes active only after the parcel is physically collected and scanned by the courier. FedEx does not pick up every day at all our warehouse locations — collections can take place only once every few days, which is why tracking may not update immediately.
Your parcel is not lost, and the shipping information is correct. Once FedEx performs the next scheduled pickup and scans the parcel, the tracking will update automatically.
Prices sometimes high but Excellent…
Prices sometimes high but Excellent service trust worthy highly recommend
6. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Shopogolic - France
Thank you for your review!
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