Shop Tiktok Anmeldelser 

NO COMPREN EN TIKTOK ESTAFA SEGURA. Hice un pedido muy caro. En seguimiento le pusieron entrega al día siguiente y el mismo día lo cobraron. El paquete no fue entregado. Llevo 21 días reclamando reembolso. Ecoscooting me envió justificante de extravío y eso no le sirve a tiktok. Tiktok pide grabaciones que investigue con los vecinos. Cuando le digo que no hay cámaras me piden justificante oficial y que figure como extravío en seguimiento cuando han puesto entrega. De ahí sigo reclamando y abriendo disputa y tiktok dice que lo consultara con el vendedor cuando estás plataformas tienen un seguro de responsabilidad y no tienen que consultar al vendedor. Vuelvo a llamar a ecoscooting primero eleva otra reclamación que no ha servido de nada. Les digo los documentos que piden tiktok y solo pueden dar el de extravío. Tiktok utiliza una IA que te dice que ellos se ponen en contacto con ecoscooting y nunca lo hacen. Luego en conversación con el agente IA te contestan lo que ellos quieren y les interesa y tienen una parte para pedir llamada que no funciona. Total me cerraron disputa y me bloquearon opción a contacto con ellos. No hay derecho que esta plataforma nos robe de esta manera. tiene todas las reseñas negativas, todas todas..... y la vía legal todavía no ha actuado al respecto. Lamentable. Que nos roben en esta plataforma tan falsa. NO HAY DERECHO!!!!

I have wasted hours trying to get information from an alleged help centre. I provided order number, transaction number, screenshot confirmation of payment and I still have no information regarding my order. I will never shop on TicTok again. Shop on TicTok if you wish to lose your money and get frustrated.

Worst experience ever. 3 months of fighting to get my refund, bots and inefficient staff, don’t listen to you, give incorrect advice and have spent countless hours trying to get somewhere with them. No use at all and it was quite a bit of money too.

una truffa in piena regola!
non fate acquisti su tiktok shop, non sanno gestire una cosa del genere, meglio che continuino a fare la piattaforma video! dal 01/09 aspetto un rimborso per un oggetto di vetro arrivato rotto (foto, video, prove inviati già un sacco di volte) e mi sa che me lo scordo!

Alors le temps de remboursement est très long surtout quand par exemple on reçoit un parfum en miettes cassée ça va faire 3 semaines que j'attends mon remboursement c'est lamentable en plus je rajouterai que je passe par l'application Joko et on m'a refusé deux cashback d'un gros d'un gros montant.. j'ai demandé des explications service client qui ne m'a rien donné comme explication donc je ne trouve pas ça normal je veux cagnotter en achetant sur internet mais si le marchand refuse c'est vraiment pas juste je n'invite donc pas à acheter sur ce site perte d'argent de temps

I would have given no stars if I could, faulty goods and customer service is shocking, asking for photos and video so sent them then just kept putting me of by asking for the same thing over again, do yourself a favour and stay clear

I caught up in the madness of bidding on TikTok. Before you know it, I was $5000.00 in. In this time I DIDN'T receive a LOT of the things I bid on. Which i lost lots of money. Truly I didn't bet 5000.00 . I believe i was ripped off. No shark vacuum, electronic waterguns,cameras and so MUCH MORE. And things i did receive were cheap. The money doesn't add up. I WILL NEVER EVER BID ON TIKTOK AGAIN. there's only 2 sites that were upright and honest. They were RSA helmets and jerseys and the jersey den. Both reputable. The rest ripped me off.
So people take it from me. I learnt my lesson. So let me be your guide to remove yourself from what I so stupidly did.
Roseann Guthrie

I don’t really know what the negative reviews are for but I’ve never had a problem , quality products but cheaper .

Je vous déconseille d'acheter sur Tiktok shop, j'ai acheté une clim mobile défectueuse, il m'ont obligé de payé le renvoi (une soixantaine d'euros), le vendeur espagnol refuse me rembourser,le service client Tiktok catastrophique,il vous redemande toujours la même chose pour vous décourager... fuyez !!!

Das Paket kam nicht an eine Frechheit der Lieferanten sagt es wurde geliefert aber wurde es nicht lasst es und part auf das original

Non Existent Customer Service. Do not use, item went missing on delivery, nobody will to help. Getting my money back via card services.

Bestellung nicht erhalten,laut Lieferant geliefert (im Treppenhaus abgestellt,im Hochhaus!),Tiktok Kundenservice besteht darauf dass das Paket erhalten worden ist! Nicht mal ein Stern Wert,nie wieder!

If there was a star lower than 1 even that would not be enough. I purchased some hand towels from Weave Essentials. They sent me damaged ones. When I took photos and sent them to the seller. They assured me that replacements would be sent out. They never did and kept on making excuses dragging it out. When I contacted the TikTok shop to complain. They claimed there was nothing they could do. Even though the proof was there. Completely useless....!!!!

TikTok shop is a giant scam do not order anything from that crap site.

If zero stars were possible, that’s what I would give. They do not provide customer support in any way. In fact they will always side with their sellers, because that’s where their money is made. There will always be a new sucker and that’s what they’re counting on.
Unfortunately, I should have checked reviews here before o made the mistake of shopping on TikTok.

Customer returned back a broken old dirty item which isn’t the new item i sent and claimed I sent it her that way. It was an expensive item. I showed all evidence and receipts but the customer kept going to multiple different agents to get the decision overturned again and again so I got tired of repeating myself appealing again and again. I then decided to pursue with a fraud report crime number as the customer ended up giving me junk and the customer kept the brand new item plus keeping the refund so the customer ended up with double and I ended up with a loss. I decided to take it up with a gov money claims via court so be warned if you’re thinking of doing these things because there are sellers who gather tight knit evidence just in case things go wrong and will pursue no matter how big or small the money loss is.

Bestelling lijkt ergens bij DHL rond te zwerven is al 10 dagen met de bezorger onderweg en tiktok shop geeft geen medewerking

Dont order from Tik Tok as Tik Tok is also involved in the conspiracy of pacels going missing and then supporting the seller to reject refunds .
Also they request you appeal or submit dispute hence tried both but doesnt let you submit how clever cunning sly and really corrupted

Service client inexistant géré par un BOT IA qui ne comprends rien ! A fuir, je ne ferais plus d'achat sur Tiktok Shop ! J'ai fait un achat, le colis sur le suivi Colissimo est indiqué comme livré mais je ne l'ai pas reçu, je demande une enquête auprès de La Poste Colissimo, le résultat est que en effet le colis est perdu et n'a pas été livré confirmé par un courrier email du service, je fourni la preuve de non livraison à Tiktok Shop et malgré ca, en dépits des lois sur la protection des acheteurs, je ne suis pas remboursé par Tiktok Shop ! Au bout de 5 demandes de remboursement toutes cloturées, j'ai fini par faire un signalement auprès de la DGCCRF, j'attends la réponse de Tiktok qui a 2 mois pour répondre, si je ne suis pas remboursé j'utiliserai la protection juridique auprès de ma banque et demanderai des dommages et intérêts !

Paket bestellt. Als zugestellt markiert aber nicht erhalten. Kundenservice keine Hilfe. Beharren auf Richtigkeit der Angaben vom Zusteller. Erste und letzte Mal dort gekauft!