Shop Tiktok Anmeldelser 

Ware innerhalb 5 Tagen zurückgeschickt bis heute kein Geld erhalten. Nicht mal eine Nachricht. Geld weg Ware weg. Nie mehr wieder.

IN DATA 2/09/26 UN ORDINE SU TIKTOK DA UN BROSWER ESTERNO NON O ANCORA RICEVUTO L'ARTICOLO DA ME PRESO , SEMBRA CHE SI UNA TRUFFA! INTERPELLANDO L'ASSISTENZA DI TIKTOK MI INDICANO CHE NON POSSONO INTERVENIRE!QUELLO CHE VOGLIO CAPIRE TIKTOK NON DOVREBBE CAUTELARE I SUOI CLIENTI?IO HO COMPRATO DALLA SUA PIATTAFORMA!O FATTO ALTRI ACQUISTI MA QUESTO MI SEMBRA UNA TRUFFA!!

I took part in a TikTok LIVE break and paid £292 for the spins, winning items with a stated value of around £650.

Unfortunately, the items were apparently never received by the courier. The seller was extremely slow to react to the issue, which only made the situation more frustrating.

TikTok then automatically refunded me the £292 I had paid for the spins — despite the fact that I didn’t want a refund. I wanted the items I had won.

What makes this particularly frustrating is that TikTok told me their policy is to refund only the value paid for the spins, rather than the value of the items won. So I’ve effectively lost the opportunity to receive approximately £650 worth of items despite having paid £292 to participate in the break.

I honestly can’t understand how this is considered acceptable. If a customer legitimately wins items through a paid break and those items never reach them, simply refunding the entry/spin cost doesn’t put the customer in the position they would have been in had the transaction been fulfilled.

Very disappointing experience with both the seller’s handling of the issue and TikTok’s resolution. I didn’t want my money back — I wanted what I won.

Ik heb gisteren "iets gekocht"via tik-tok. De naam van oplichter "Koop favorit".Die jaren lang via CITIbank rooft mensen. Ik heb account van "verkoper" gemeld als oplichter. Maar tik-tok blokkeert niet, die blijft zoeken slachtovers. Vroeger blokkeerde tik-tok zelf onschuldige temas, nu gewoon terroriseert bevolking. Ik vind regering EU moet beperken macht die soort media.

Non c'è un vero e proprio servizio clienti.
Ho acquistato prodotti mai arrivati ,risulta un tentativo di consegna falso ,visto che ho il citofono collegato al cellulare. È un mese che richiedo il rimborso che mi è venuto rifiutato già due volte ,perché il pacco risulta in transito. Pessimo servizio. Su Amazon il rimborso avviene in automatico appena il pacco non arriva .Mai più

Months ago I purchased 4 tablets on TikTok shop they never been shipped weeks later i requested for a refund they only refunded me for two there’s no way to contact them over the phone beside talking to robots i request for my other refund nothing until they closed my case I know the day will come you guys will pay billions even trillions for stilling people money I’ll be waiting for that day

De DPD-bezorger heeft zelf getekend en niks bezorgd.
De klantenservice zegt doodleuk dat het geleverd is.
Ik heb aangegeven dat die handtekening niet van mij is en dat dit fraude is, dus ik eis mijn geld terug. Nou, vergeet het maar, ik bestel hier nooit meer iets.

No comprar en tiktok shop, no te entregan nada te dice mediante un correo entregado a un vecino y nada más no existe el paquete es una estafa

Bought a watch through TikTok shop it came not the one on the original video of a specialist watch the box is original the booklet inside is original the watch is a £5 piece of crap Bought other stuff from TikTok Shop and dare you leave a review and they revoke your privileges so the moral of the story is don't complain about the CRAP we are letting these Scam merchants sell on our site so please don't fall prey to these Scams they show you one thing and you get some Rubbish that they would be able to sell you face to face. Regardless Of How john.

⭐☆☆☆☆ Absolut enttäuschend – Retouren werden zum Spießrutenlauf

Meine bisherigen Erfahrungen mit dem TikTok Shop sind einfach nur enttäuschend. Zwei Retouren, zweimal Probleme mit der Rückerstattung.

Bei der ersten Retoure wurde die Rückerstattung zunächst verweigert, obwohl das Paket von mir ungeöffnet und unbenutzt zurückgeschickt wurde. Erst nach meinem Einspruch wurde das Geld letztendlich erstattet.

Beim zweiten Fall wurde der Artikel zwar ausgepackt, aber nachweislich nicht benutzt. Trotzdem steht meine Rückerstattung bis heute aus.

Was mich besonders ärgert: TikTok scheint sich für die Probleme nicht wirklich verantwortlich zu fühlen. Statt den Fall vernünftig zu klären, wird man mit Standardantworten abgespeist und darf seinem eigenen Geld hinterherlaufen. Ich musste deshalb sogar Dreame direkt kontaktieren, obwohl der Kauf über den TikTok Shop abgewickelt wurde.

Ganz ehrlich: So stelle ich mir Kundenservice nicht vor. Wenn man als Kunde bei einer Retoure jedes Mal kämpfen muss, um sein Geld zurückzubekommen, läuft bei der Abwicklung eindeutig etwas falsch.

Ich werde mir daher sehr genau überlegen, ob ich dort noch einmal etwas bestelle. Wer bei Retouren Probleme erwartet, sollte sich meiner Erfahrung nach zweimal überlegen, beim TikTok Shop zu bestellen.

I purchased some treats for my cat direct from Purina through Tik Tok shop only to find them cheaper at Tesco. No more Tik Tok bargains for me.

Gibt falsche Versand Daten an
Tracking Nummer falsch und wird angezeigt das noch nicht Versand ist in TikTok Bestellung steht das sie Versand wurde laut DHL aber nicht 😡
In Tracking von TikTok steht aber das sie auf Weg ist richtig komisch

Schandalige costumer service. Had iets besteld en betaald en juiste adres door gegeven en ineens zie ik dat het geleverd is in juiste straat en nummer maar verkeerde stad of dorp. Ik stuur hen en krijg antwoord dat ik de leverancier moet bellen , wat ik ook gedaan heb. Daar sturen ze me terug naar de tiktok shop. Ze zeggen dat ze contact gaan opnemen met de leverancier en hoorde niks meer dus ik stuurde hen terug. En nu krijg ik het antwoord sorry is geleverd en daar blijft het bij. Echt schandalig gewoon , mijn adres klopt volledig op mijn profiel dus waarom bij levering ineens ander dorp erop zetten. Echt schandalig ik koop er niks meer en zal ook waar ik kan ze overal slechte review geven , echt schandalig gewoon.

Very disappointed with TikTok Shop customer service. My order is delayed, I still have neither the shoes nor my money, and nobody is actually resolving the issue. The refund date keeps being pushed further and further back instead of the problem being dealt with. I’ve contacted support multiple times but still haven’t received a proper solution or even the tracking information. This has been extremely frustrating and I would not recommend buying through TikTok Shop after this experience.

Ware bestellt und es wurde einfach nach zig Tagen storniert. Es war als Geschenk gedacht. Eine Frechheit. Nie mehr!

Absolutley disgusted at lack of support aftwr purchasing a mattress which was described at Medium/Firm. Itvwas very soft and caused me pain to sleep on it. I requested a refund under the money back guarantee and the seller just rejected it. Firstly because it had been used. Case closed. I reported it again, this time they said there were no visible fault, case closed. Reopened and closed because the buyer said it is as described. Reopened it and now its closed because outside of 30 day window to return!!! It wasn't when I first reported it. They havent gotna clue what they are doing. I have a screen shot of an advisor telling me they will redund and I dont have to return. Now they're telling me to return it at my cost and if the seller agrees they will refund, so a £92 fully expanded mattress to be sent back at a cost to me of around £50 whats the point. They do not listen or under stand and have just took the sellers word as correct when its absolutely not. I have raised a charge back via my bank and I am contacting trading standards. Tik Tok have not honored the 30 day money back guarantee and the service has been disgusting.

As a tik tok seller I would not recommend anyone using this platform to sell your products, especially if you are drop shipping. I sold a product on the platform and it automatically generated at shipping note. But if you are relying on your supplier to deliver the product then the two shipping notes are different. Tik tok cannot do anything about this and in their eyes the product goes undelivered on their note. Despite me providing proof of delivery they refunded my customer and kept the charge to me for delivery. My customer received his order, got his money back and they charged me for a delivery that they did not complete. When I raised this with them they told me this was an automated process and could not do anything. I closed my shop immediately. In this case Seller Beware.

Nie wieder!
Ware wurde innerhalb der Frist zurückgeschickt. Jetzt wird behauptet das die Frist abgelaufen ist. Von Tiktok keine Hilfe.
Wir werden Klage einreichen.

Te dan todas las facilidades del mundo para ser creador de contenido para vendedores en Tik Tok shop, luego te ponen trabas y sanciones por nada, los mismos vídeos según a quién los dejan e incluso te los ponen de muestra y los haces cadi igual para no tener problemas, según a quién los sancionan, cuando apelas te contesté enseguida un bot y no hacen ni caso aunque tengas razón
. Desaniman a la gente después de animarla.
No dan advertencias ni te quita el vídeo y te dicen dónde está el fallo. Y nada te sancionan y eso te quita puntos y más puntos te quitan peor para ti en todos los sentidos, dedicas tiempo ilusión y mucho tiempo en hacer los vídeos para luego ponerte lo difícil después de haberte animado a que lo hagas.

TIK TOK ME ESTAFO.Hice una compra de mucho dinero.Me pusieron entrega y cobraron.El paquete no llego.Ecoscooting me da justificante de extravío y TIK tok no da reembolso,Llevo reclamando muchos días y siempre me cierran disputa. Nadie se hace responsable.La solicitud de llamada en TikTok no funciona.Las consultas con los agentes de la IA tampoco funcionan porque solo te contestan a lo que tienen programado.Y encima me bloquearon la ayuda de solicitud de reembolso cuando hay un mes de plazo.NO COMPREN LES ESTAFARAN.