Shop Tiktok Anmeldelser 

I have had the worse experience recently between both TikTok Shop and their couriers InPost. TikTok are absolute scammers and thank goodness I found out before I purchased the expensive Christmas presents which I'd had ready waiting in my basket.
I recently purchased a Dr Flash steam iron from the site but a few days later saw an ad for an updated digital version. The seller replied to my live comment saying I could return it for the new version, as I had 30 days (I think it was 30). Well when the new version arrived it was almost half the size (no wonder it would heat up faster!) which was not at all clear from the demonstration, so I returned it yet again for the original which I had ordered. Now, I know how the iron should operate as I have used one before and when it arrived something was 'off' as there was a mechanical clicking noise when in use (correctly in use, instructions followed), so I tried fo contact the seller to ask for advice but TikTok wouldnt allow the message to go through (completely nice message with no trigger words) and I had to go via TikTok themselves. Here's where the real fun started. No option to exchange, only to refund, so between myself cancelling refund requests (wanting an exchange) and the chat agents doing the same when escalating for an exchange, it looks as though I have done multiple returns, when its just the swapping of the two irons and the replacement being faulty. I have sent live video evidence of the mechanical fault and it is as clear as day that it is faulty but it has been rejected twice!! Even the packaging has s 'FRAGILE' sticker on so that should make them aware it could get damaged during transit. The decision makers are not right in the head, infact I dont see how this can even be legal. So now I have raised a dispute with PayPal, failing which through my bank on my credit card.
Beware anyone wishing to buy through this site, there is no fair practise and their processes very dubious to say the least.
I do not usually give 1 star reviews but between Tik Tok and their couriers it is thoroughly deserved. I shall be buying the iron through Amazon, it is worth the extra to preserve sanity.

Ce n est pas ma première expérience d achat sur tik tok shop . Mais cette semaine 2 commandes m ont éteint certifie qu elle ont était livrée par le transporteur complètement faux aucune preuve de livraison . Tik tok vous offre un bon de 7 € de réduction. La seule preuve qu il vous envoye c est le bon du transporteur livré au client aucun Sav il s en foute complètement aucun sérieux on peut même pas avoir un conseiller au téléphone comme certaine plate-forme i commerce pour les citer Amazon en résumer Tik TOK SHOP sont radicale pour ne pas vous rembourser votre colis

J’ai mis une étoile car je ne peux pas en mettre 0, j’ai acheté une tondeuse que je n’ai jamais reçu!! Elle a été marquée livré dans ma boîte aux lettres mais je n’ai jamais rien reçu et il ne veule pas me rembourser !! C’est honteux ils ont voulu m’amadouer avec un bon de 3€. FUYEZ NE JAMAIS COMMANDÉ VIA LEUR PLATEFORME. En tout cas pour ma part c’est fini plus jamais d’achats chez eux!!

ho messo una stella perché sono più volte che ordino su tik tok shop e la consegna non è mai rispettata e bisogna aspettare sempre giorni in più pessimo

Havnt received an order on parcel force the proof of delivery photograph is not my address Tik Tok will not accept this and have refused my refund. I have shopped many times and this is my first problem. Very disappointed with Tik Tok they do not put their customers first I will no longer shop with them and hope other people look at reviews before purchasing ticked 1 rating because couldn't leave a review without it

La livraison une catastrophe !!!.
Au début c était nikel pour la livraison.
Les deux dernières commandes , sur le suivi il est noté livré avec des signatures qui ne sont pas les miennes et une photo du hall avec une personne ce n est ni moi ni moi d immeuble.
Les commandes n ont jamais été livrées contre signature mais directement dans la boîte aux lettres.
Lorsque je demande le remboursement avec preuve a L appui c est refusé en première intention et ensuite vous devez créer un litige .
Je necommanderait plus du tout.
La gestion de la livraison c est une catastrophe et il est impossible de se faire livrer en relais on se demande pourquoi !

Ive been scammed and Tiktok dont care. I ordered through Tiktok shop a Smeg retro set for £119. I checked a couple of days later and the order was not on my order list. Try and explain this to Tiktok. The company was operating outside of Tiktok. I spoke to Tiktok and they said there's nothing we can do. They were still advertising the items. The whole thing is a scam. Now ive got to wait 15 days before I can even raise a dispute with my bank. I will never buy anything from Tiktok shop again.

I bought an iPhone 15 pro max cover with lens protection . The cover didn’t fit my phone although it said on in it cover for iPhone 15 promax In order to fit the cover it broke my Lens which is very expensive . Contacted their (JOKE) customer service 6 times but they all talking about refund not anything about the repair to my phone. Now every time I chat with them then they talk about something else !!!! Avoid it at all costs!!!!!!!

Para comprar papel higiénico o Coca Cola vale. Pero compré un arenero automático y después de cobrarme anularon el pedido. Después compré otro y tras un mes esperando el vendedor ni siquiera había entregado el pedido a la agencia de transporte. Me devuelven el dinero más y medio después y sin producto. Son ofertas para reclamo pero son falsas

bought a Shark product through TikTok Shop and returned it three weeks ago. TikTok's support has confirmed they received the returned item, yet I am still waiting for my refund.
I have contacted their chat agents over six times. Every single time, I am promised that the issue will be resolved within 24 to 48 hours, but no one ever follows up. I am forced to repeat the entire story to a new agent every time, only to get the exact same useless copy-paste assurances.
Save yourself the headache. I would much rather pay extra elsewhere than ever buy from TikTok Shop again.

I ordered a small food processor. What arrived were 3 tubes of sweet cream. They were shipped back to the company. Rather than receiving a refund to the original payment method as clearly stated in the warrantee, I WAS NOTIFIED THAT I have a store credit. I communicated multiple times that I did not want a credit for goods never received without any success. I have started a AE dispute and will complain to the Federal Commerce Commission.. This Chinese company should not be allowed to do business in the United States and use their questionable business practices. Incidentally thre is no way to use their questionable so called credit. It’s a scam

Still waiting to be paid.
Excuse not to pay, Community Guidelines, they platforms are only good for editing

A fuir . C'est de l'arnaque confirmé.

I have purchased probably around 6 times from Tik Tok shop and I have been scammed 3 times. Do not purchase on this platform.

Vende chiunque e loro nn intervengono per eventuali truffe subite. A me è capitato con un tablet doogee, vergognoso. Vogliono imitare Amazon ma sono il nulla cosmico. Nn comprerò mai più nulla.

Pongo una estrella porque no puedo poner menos,son unos sinverguenzas y estafadores que dejan a clientes sin paquetes y sin su dinero,eso es de ser ladrones.Trabajan con la empresa de paquetería ecoscooting y no se hacen responsables,sus repartidores en este caso una repartidora y siempre la misma,no sube los paquetes y se marcha y está vez ni llama al telefonillo y da como entregados los paquetes.Tiktok no se hace responsable porque consta como entregado y no hay más pruebas.
No recomiendo nada comprar aquí,estafan y lo barato sale caro.
Ya van tres veces pero no volveremos a comprar😡😡😡

Please remove the ad for tiktok showing a mouse entering a sleeping cats mouth and hurting the cat. Disturbing

Omg just received just sent for sun catcher from home VARA. Avoid plastic no d rings to. Hang sun can’t go through thick plastic

QR codes are so miniscule that it's impossible to make a return on a QR code, because the QR is ineligible. Not everyone has printers, why waste money on printers and ink when a QR code should be easily available as an option.

Honestly, my experience with TikTok Shop has been absolutely terrible. I’ve bought quite a few things because the prices looked attractive, but I’ve received faulty, used and poor-quality items that were advertised as new.

The biggest problem is trying to get a return or refund. There’s basically no proper customer service. You get stuck with an AI chat that keeps repeating the same answers over and over, without actually resolving anything.

I’ve wasted money and time dealing with this. Some of the used electronics I’ve received were in such poor condition that they were hardly even fit to be sold as second-hand.

My advice based on my own experience: be very careful with TikTok Shop and think twice before buying. I would personally stick to more established and reliable sources. Very, very disappointing experience.