Shein Anmeldelser 

Gift Card ne pas acheter, la carte est valable seulement pour les produit vendue par Shein..... pourtant j'ai paye 100 euros et ma fille ne peu pas acheter tout ce qu'elle veut c'est fou ça...

Il 14 novembre 2025 ho fatto un reso combinato, cioè nella stessa busta ho reso articoli di 2 ordini diversi attraverso poste italiane. Ad oggi 07 febbraio 2026 il reso risulta ancora in elaborazione e non ho ricevuto il denaro speso e non c'è modo di poter parlare con un essere umano!

I am extremely disappointed with how SHEIN has handled my recent order dispute. My parcel was left unattended in a communal area, nowhere near my flat door, and no signature was obtained — yet SHEIN continues to insist it was “delivered.” Their own Proof of Delivery photo confirms the opposite.
Despite repeatedly explaining the situation and requesting the only piece of evidence that matters — a valid signature — I received nothing but copy‑and‑paste responses that ignored the facts entirely. Instead of investigating their courier’s mistake, SHEIN repeatedly attempted to shift responsibility onto me, even suggesting that I should contact their logistics provider for evidence. This is not how a reputable retailer behaves.
What makes this even worse is the tone and pattern of their replies. Rather than acknowledging their mistake, they continued sending generic messages that gave the clear impression that nobody was actually reading my correspondence. This level of customer service feels careless, dismissive, and frankly unprofessional for a global brand.
In a competitive market, customer trust matters — and SHEIN is rapidly eroding it. If they continue treating customers this way, people will simply go elsewhere. Companies that avoid accountability eventually pay the price.
My experience has been stressful, time‑consuming, and completely avoidable. A simple admission of error and a fair resolution would have solved this weeks ago. Instead, SHEIN chose the opposite approach.
I hope this review helps others make an informed decision before purchasing. Based on my experience, SHEIN urgently needs to overhaul both their delivery accountability and their customer service training.

I want alert other people as i hav been shopping on Shein since i found this bad chinese retailer actually scammer please aware you cant get full refund even £0.00 that you bought by huge discounted value actually most of items are fake and horrible grade only way to bin ..velvet fitted sheet? Its PET paper ! Please little bit more spend time or pay in reasonablly to hav happy shopping experience rather lured into such a thief Shein stay away please

ESTAFA. NO MALGASTÉIS VUESTRO DINERO.

Ich hatte für ca 100 Euro Ware bestellt. Statt der Ware bekam ich dann täglich die Info in der App, die Bestellung sei ausgeliefert. Nur, die habe ich nicht bekommen. Ich konnte bis jetzt auch nicht rausfinden, wo ich das reklamieren kann. Ich habe die Bestellung jetzt abgeschrieben. Temu ist vielleicht nicht perfekt, aber die liefern. Ich habe die Shein-App gelöscht und werde auch nichts mehr aus Asien direkt bestellen.

Don’t ever buy from SHEIN Scam company, items prices increased when put them in basket.

SHEIN asked me to pay in advance £0.01 to get special offers on purchases. However, when put an item for £5 it comes £7 for example. I end up paying them £0.02 ( 7 Dec & 15 Dec)
I know it’s a little amount of money, but it’s a SCAM.

I opened a cases in PayPal, then SHEIN asked me to close the case to get refunds, but never happened.

Last year as well, SHEIN didn’t send me a returned access for their faulty bad quality items.

Really bad experiences with SHEIN.

I absolutely fuming with this company ordered two dolls said it would be here between the 12 - 17th and to tell me yesterday they would do there best to get it to me by Christmas Eve to tell me now that they will refund me today talk about notice I will never ever order off them again

Customers are expected to pick up the cost of missing parcels left in full view of passers by. At this time of year especially they should at least hide them.
Mark SHEIN
2025-12-18 20:15:11GMT+0800
Hello,

Thanks for your reply.

According to the logistics information, the package has been delivered and we will not refund.

If you can provide valid evidence that meets the requirements, please contact us again.

Customer Service Department

How am I supposed to do that. I was at work when delivered.

Your chat service is very poor. I complained about a delivery that was delivered to the wrong address, but you didn't resolve anything.

Es la primera vez que hago un pedido, pero la ULTIMA. Desde el 15 de octubre del 2025 que realice el pedido, indicandome que entre 20/11/25 y 02/12/25 lo recibiría.
Ya me sorptendia que en todo momento el paquete estaba enviado pero pasaban los dias y no avnzaba.
He esperado al día 2/12/25 para ponerme en contacto con ellos, y la respuesta es que espere al dia 10/12/25 para que pida el reembolso ( cosa que dudo mucho) ya que mee stan diciendo que me dan 200 punto en mi cuenta.
Una verguenza mayuscula

Hice la compra de 2 zapatos y me enviaron un telescopio casi a la medida de lo que sería el tamaño del paquete de los zapatos y tienen el descaro de decirme que enviaron el artículo correcto, es decir me robaron 70$

Never buy anything from Shein again!!! They lost my first order entire parcel total 7 items since 6/11/25, I have an photo to proof their delivery wrongly to other address till now, I have spent 10 days keep communicating with them. They come up to me is to contact logic on your own and ask your payment platform to do as possible for yourself. SHEIN won't do anything for their customer even they know this is their fault! They defence and left their accountability to customer!

SHEIN received my money, I paid to them, this is fact but they sent nothing to their customer😡😡😡 and close my case again!!! Is it scam?

When you place order to SHEIN, please rethink if they are trustworthy.

I know what they will reply to me next, same, they only give machinery automatic response to ask you go through their app....helpless!

De retour wordt niet doorgegeven aan Klarna, waardoor het bedrag blijft openstaan, nochtans heeft Shein mijn retour goed ontvangen, ik bestel er nooit meer (vroeger nooit problemen gehad). Ik ben al 5 maanden aan het proberen om dit recht te zetten en ondertussen lopen de kosten bij Klarna op :(

I bought winter coat - jacket 56.54 euros and they delivered other cheap things on 6.11.2025

I have only received one of two packages, and its been a long time since I’ve ordered it, and now it says delivered when I haven’t received an order number or anything, it’s been difficult trying to get in touch with the customer service, and now I’m getting a refund, but only for 3 items while it’s really 9 items I’m missing and I’m not getting a refund for all and it been a really long and complicated process

Sie betrügen die Leute. Ich habe auf de.shein.com bestellt, aber die Sachen haben mir nicht gepasst, also habe ich alles zurückgeschickt. Jetzt sind schon 20 Tage vergangen, seit sie die Ware erhalten haben, und sie schreiben mir, dass sie nichts bekommen haben. Ich werde das bis zum Ende durchziehen, allen davon erzählen und mich an die Strafverfolgungsbehörden wenden!

Another one of these Chinese companies if you order goods could be of the lap of the gods whether you get it or not I ordered a bed city he heard nothing had several taxes saying the gonna send me emails for verification never happened got onto customer service which was some efforts no help at all eventually cancel the order with a promise of a refund haven't had these yet

Entre leur transporteur Chronopost qui ne font rien et le service client Shein.
Heureusement qu'il y a des clients restreints financièrement qui commandent pour vous faire gagner de l'argent.
Commande le 5 oct on est le 21 tjs rien parce que le livreur n'a pas voulu livrer au point relais et mon colis est reparti à l'expéditeur.
Bravo le professionalisme !!!

J'ai reçu une partie de ma commande et la veste livrée en M au lieu de XXL.
Le problème est que d'après eux je n'ai pas passé de commande.
A partir de la je ne peux rien faire
Sinon....passer une heure sur leur site sans trouver la solution .un b,,,,l sans nom
Première et rien de plus
Fou
R.J