Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I normally give 5 stars if I have reason too. I've just gone on the site looking at my last order that I reviewed and found that they had all been removed. I had genuine reasons for returning the wh... Vis mer

Vurdert til 1 av 5 stjerner

Worst shop ever. Der schlimmste shop auf Erden. Kundenservice ist nicht ausfindig zu machen. Wahrscheinlich gibt es klar keinen. Retouren werden nir teilweise anerkannt. Bleibe nun auf einer offenen... Vis mer

Vurdert til 5 av 5 stjerner

I purchase from Shein maybe every other week when i'm looking for cute things especially on the flash sale! I don't know why there are bad review, now I do not return items I've purchased if it doesnt... Vis mer

Vurdert til 4 av 5 stjerner

I have to say that shein's clothes are really good-looking and cheap, very suitable for people with average income who want to wear their own style. Although the logistics has been waiting for a while... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

172 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Disappointed

I normally give 5 stars if I have reason too. I've just gone on the site looking at my last order that I reviewed and found that they had all been removed. I had genuine reasons for returning the whole order size issues etc. What's the point of giving a true and accurate review of the item that you rec'd (which is to help other buyers form an opinion of the item) if they're going to be removed.
If they didn't remove them perhaps they wouldn't get so many RETURNS.
Well this will be the last time I spend my time reviewing.

3. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Trustpilot reviews

Speed X has done Shein a massive disservice, and Shein doesn't care. They all have me feeling scammed and exhausted. After 4 attempts to deliver my package they are obviously incapable. I mentioned that to folks at Shein, and they still will not refund me or resend my package. I have been on this issue every day for weeks now, submitted many tickets through the Shein website. They get back to me the next day but never actually resolve the issue. I get told to contact Speed X but they are nearly impossible to communicate with. Luckily, I am using Klarna to make payments and they were much better. I was able to report it to them and they put a stop to the payments. If this happens to anyone, hope that helps. They will report Shein and investigate. Thank God! I'll never order Shein again. Not worth the stress and time. I'd rather invest in American made goods and services anyway. You get what you pay for. Merry Christmas

16. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am so pleased to have discovered this…

I am so pleased to have discovered this company. The clothing and products purchased have been good quality and affordable prices. I had a defective zip on one item and my complaint was handled in a timely manner and full refund given.
Returns are simple and refunds made quickly.
I cannot fault this company
I am 73 and like nice, affordable and quality clothing. The perfect site for a little treat.

18. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Shein resend my package

The package that I was suppose to receive was stolen on Thursday November 3rd. I spoke to a customer service representative on the app during a live chat. I am so happy and grateful. Shein was really nice about it. I had never had a problem before. And I love Shein products. They resend my order back out to me. And they even put urgent on it. I did get my package on Monday November 21. I signed up with informed delivery. So I will know exactly when my packages are arriving. Thank you Shein for everything.

3. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Can't complain

I've recently started ordering from Shein and while the quality of the material isn't what you'd get from Macy's/Dillards (what you would expect for $10 a top), I really like the tops I've ordered and the price is great and so is the size!!! I'll continue to order from them.

11. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

been shopping on shein for 2 years

been shopping on shein for 2 years, almost 3, all of the complaints on here never happened to me. everything is so cheap and usually good quality, refunding is flawless and customer service always gets back to me if i have a complaint about an item, sometimes they let me keep my refunded items. 10/10 would recommend shopping here 🫶

11. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Shein has a great selection of plus…

Shein has a great selection of plus sized clothing! Their jewelry is amazing! I got my favorite nose ring from them as well. Shipping is quick (imo)

I see a lot of people complaining about the price.. if you can’t afford it then don’t buy it. They have so many offers and coupons to help you save money (even though your items are already cheap.) You just need to take a second and copy and paste the coupon code.

18. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Appalling customer services

They charged me a £33 handling/shipping fee and I cannot get through to them to find out if I will get a refund on this when I send some of the items back. Customer service is appalling, as they keep saying they are too busy even on the chat service. Had good service previously, but will never use again. Absolutely no way currently to speak to a human for assistance - very frustrating

29. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Have shopped successfully with Shein…

Have shopped successfully with Shein for over a year but sadly the first time something goes wrong I hit problems. My orders tracking has stopped in this country but their bot does not understand my question so I’m at a loss. Reminiscent of Hermes! Will think carefully about future orders. My order no. Is GS0N4N03A00MU.

31. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Orderd by shein: GSON3S63000M1KW

Orderd by shein, package never arrived and they will not pay me back! Terrible service at the chat only with a robot that replays the same over and over again! Dhl service trows packages many time for the front door whitout ringing the bell.

14. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Shein deserves a 0 for their ratings

Shein deserves a 0 for their ratings. It’s obvious no one is listening to my complaint. I’ve been directed back to the website that I’ve been having problems with. I provided my email address and order number. How come a return label couldn’t have been generated from that. I’m not ordering from this company again. Shein sucks!!!

1. oktober 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love

I buy so many things from here, always really good sizing and fabrics. The delivery takes a while but sometimes it's less than the expected date which is great. love it

20. september 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bluff… akta dig!!

Bluff… akta dig för sånt här företag man beställde ett par saker men dem kom aldrig trots att man skrev ett meddelande ”delivered”, levererat vaddå? Luft?

16. september 2022
Anmeldelse skrevet uten oppfordring

Er denne virksomheten din?

Ta over profilen og bli bedre kjent med kundene dine med gratis tilgang til Trustpilots verktøy.

Opprett konto gratis

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv