Amazon UK Anmeldelser 

Amazon Tracking System used to show how many drops away their driver was and you could use this to gauge when they might be delivering your stuff.

For a while now this hasn’t been the case- I don’t know if this service was a cost they cut or it’s just not working properly.

Hi,
I’m trying to switch to a full-price Amazon Prime membership, but your system keeps trying to renew my old student Prime, which I don’t want anymore.

I’ve made it clear I’m not looking to verify student status, but support keeps replying with the same message asking for student proof. This is not what I’m asking — I simply want to upgrade to the regular (non-student) Prime plan at full price.

Right now, without Prime, I see £4.99 delivery charges on almost everything, even orders over £40 — and sometimes £4.99 per item, which is unreasonable.

I’ve been a member since 2017, based in Manchester, UK, and would appreciate proper assistance from someone who can help fix this.

I cancelled my subscription after Amazon team not doing anything to improve their delivery service provided by their lazy incompetent drivers.

Stay away from Amazon scammers!!! Amazon has suspended my seller account for 15 years and their don't want to reopen their account anymore. Where and what for customer service No whatsoever.

I have had a good history with Amazon with only minor issues which they have dealt with swiftly. I think they have changed, why I don’t know. I really object to them allowing other suppliers onto their website, you don’t know who you’re dealing with until there’s a problem and you find it’s a business not associated with Amazon. I have lost confidence in buying from Amazon.

If anyone is thinking of getting Amazon Business UK, think carefully. They take a ridiculous amount of time to deliver!!! We wait for over a week for most orders and they don't pay any attention to the opening hours you give them! Hence, when they do eventually bother to deliver the orders, they are often missed as they come outside the hours supplied. I have had numerous conversations with them and they say it won't happen again, but guess what? It does over and over again!!! Surely it is false advertising if they ask you to supply information on opening hours saying they will keep to it and then not! Lies to get you to use them!!!

Amazon are gone to big for themselves there customer service is a disgrace they don't listen to the customer at all , they don't listen , I had the most obnoxious guy last time , the new thing now is they turn u off in the chat, there prime never gives u next day delivery at all, last time I use this company

Recently, deliveries from Amazon or Amazon marketplace have been left by my doorstep with no attempt to ring my doorbell or even knock on my door. I don't believe that this acceptable as items are insecure and could go "missing". Is this a new delivery policy or are the delivery drivers not doing their job properly? I pay Amazon for deliveries as a Prime customer. It is not possible to contact Amazon directly about this because they categorise their feedback to exclude delivery faults

THIS time they used DPD not amazon logistics.

1 parcel lost without trace, 2 arrived damaged, driver dumped, ran and avoided my security camera on purpose.

Shame the outer CCTV wasn't set to record.

Over 8 hours on chat until I was threatened by the so called manager.

I refuse to be patronised by ignorant ableist misogynists.

Chat terminated - call you option.

Gave my TextNumber - guess what - does not work with RelayUK!

NEITHER do their YOU call THEM numbers.

Emails ignored - BIG surprise!

Misogynistic, Patronising Cripple Bashers.

I imagine if they knew I am a lez, they would also be queer bashers!

I keep looking for alternatives, but there are so few left - the competition has been destroyed and amazon are more expensive than the High St.

I am housebound so cannot use the High St!

Consumer Rights Act 2015 - what use is it?

Amazon lies. They claim my delivery was was handed to me when it wasn't. And when I tried to complain they fobbed me off with auto crap. So annoying.
Amazon used to help their customers. Now they've lost it

Charges are very high and supports are bang average

Amazon delivery driver dump my parcel down the bottom of the stairs.so my neighbour it brought up to my front door , so l complaint to amazon l was told it will be sorted it won't be repeated, guess want it happen again on Wednesday this time dump at the other entrance at my building l only know this cause my housing officer found it and phone me Amazon delivery driver getting bad and lieing saying parcel was handed to customer, Get this Sorted Amazon

Three times in the past 3 weeks I’ve not received my order. I don’t know what’s going wrong at Amazon but it needs to be sorted. They’ve gone from one of the best to one of the worst. I live in Essex and used to get my deliveries from their hub in Ipswich, this changes recently to Basildon and now they keep making mistakes. I’ve been home each time and the day dropped off in letterbox but it’s not in my letterbox. I pay for Prime deliveries I’m now questioning whether I am wasting my money. I even uploaded a pic of my driveway and front door to my account via their customer services and it’s still gone wrong

I cancelled my Amazon seller account some time ago. I am still being charged for something I am not using. I have had no reply from Amazon for months now. Please could someone get in contact with me to close the account and issue refunds for the duration that I have not used your service!!!

Amazon Shipping all of a sudden seems to have taken over every single shipment, even from other companies. When I was notified of a delivery, I changed my plans to stay in not to miss it. Nobody came and rang the doorbell yet apparently delivery was attempted. The next day I receive a message saying that the shipment was successfully delivered. I wonder how because nobody rang my doorbell, nobody dropped off a card and no delivery in sight. The address was correct and is known. After a week of discussions, Amazon Shipping still doesn't give a damn that my data is now with a stranger. They have no geo location for the drop off, no photo taken and they refuse to go back to recollect and deliver to the correct address. On their website however they advertise about Customer Trust. Amazon isn't exactly new to this. I do wonder though if they have ever heard about breach of data protection !!! Clearly not !!

Only 1 star because I can’t do zero. Why can I not get a human engagement about a misplaced charge - I am going around in circles.