Rockbrossport Anmeldelser 

Five days still waiting for my order is it coming not happy

I was pleasantly surprised that the windproof balaclava was a good fit for me. However the area touching the nose has a firm inward facing seam,very uncomfortable!
Breathable fabric is questionable,glasses steamed up regularly.
If someone at Rockbros tried this product they might find these design problems could be easily resolved.

Great product. Looks very stylish. The bell sound is great, walkers with headphones in should still hear it. Simple to fit, there are reviews saying it’s difficult, or fiddly, I didn’t have any issues. Comes with two metal strips a short and long to fit onto the handle bars so will fit any bike. Overall a great product, loud, stylish and well priced.

The bike pannier rack is a great product, thoughtfully designed and well built. I put it on my electric trail bike in under an hour. The stays are rectangular but the fittings were ideal and fitted securely. The quick release mechanisms were very easy to adjust, the one on the saddle stem extremely robust. The one blip, the rack was made in China!

Well what can i say ! Probably the worst communication I've ever received from a large company!! Actually shocking. I ordered an item direct from rockbros and it'll probably be the last! No updates on order , no communication whatsoever!

I purchased a handlebar bag in January. The strap broke in May and I was unable to send it back through Amazon. Couldn’t find a returning address having packed it up ready to return.I left bad feedback and didn’t get a reply so definitely won’t be purchasing any more products from Rockbrossport

Excellent Customer Service. I had a query about which size phones the top tube bag could take and got a really helpful answer.
Ordered the bag and it does exactly what I needed it to do, at a great price. I wish i'd found this product before I bought a flimsy handlebar mount for my phone. There's loads of room in it for bits and pieces, including a battery pack for keeping my phone charged. Thank you

Product excellent, slight disappointment is that it comes from probably China so you have to wait a while for it arrive. That is not made clear when ordering.

Cycling glasses recommended by a friend I ordered swift arrival . A revelation my dry eye problem seems to be solved . Great in all weather . Best glasses I have used when wet . Husband just ordered a pair .

No problems at all with the glasses, they are a good fit and are really comfortable while wearing. Main reason for purchase was the fact they are light reactive and perfect for cycling.
Delivery took an age, i honestly think they forgot about my order, it was only when I contacted them that anything happened. I did receive the order quickly after though.

ordered cycling glasses fantastic quality spare lenses
case delivery was quick

Excellent product at a very affordable price

Lights are good and work as expected. Product page for lights shows images the different mounting options for the lights and the different brackets, therefore my expectation was the package would contain all of these brackets. Very disappointed to find vox contained only the bar end mounts, so was unable tap onto the flexibility of the other mounting options. VERY MISLEADING PRODUCT PAGE. Also unable to find where I can purchase the additional brackets, even if I chose to spend more money to get what I already thought I was getting.

My car is an S Class Mercedes, got a quote to fit a Towbar…. they wanted £700 🤔 I bought the three Bike rack from Rockbros and it’s amazing, easy to use with no unsightly towbar or electrics and looks 😎 also saved me a fortune thank you Rockbros.

Very sturdy, excellent materials, I can’t knock it…. get yourself out there and buy one you won’t regret.

Received my bike rack today. Arrived within 48 hours which is great. I also ordered several adaptors to fit my forks but they weren’t with my package. Emailed the support team and they responded next morning confirming the adaptors had been shipped separately and supplied the tracking number for my peace of mind. Overall, a speedy and reassuring response to my query.

Kept up to date, and all questions answered promptly.

Product exactly as described

Purchased: smart lock rear light, 1500 lumens front bike light and the bike computer mount
Overall impression: the products look and feel great. They are very easy to use and install.
Design and features: the smart rear bike light with lock is a great all in 1 for that bit of security without having to carry a seperate lock, and the unlock feature is super easy
Purchase experience: Delivery was really slow and paying £10 for standard delivery that takes 7 working days is a real let down for the entire experience
Suggestions: Free delivery or a faster paid for delivery.

Helpful staff, good communication.
Bought a pair of foldable pedals. They are robust and the quality is good.
Happy with shopping at Rockbros.

On the recommendations of fellow cyclists bought an electric bike pump, 5 months after purchase I needed to use it. The pump didn’t work - it would partially inflate the tyre and switch off, leaving flat tyre
Email & video of failed pump sent to customer services who promptly dispatched a new one.
The new pump charges, works and does its job.

Rockbros have been amazing. There was a small issue with shipping, but after 1 email this was rectified immediately. The parcel then arrived 24 hours later. Amazing costumer services and good quality products. I would definitely recommend to family and friends.