Great quality products. They look great, great build quality and good value for money. I just wish there was a way to improve/speed up the delivery process. But, as I understand it, the products are b... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My top tube bag developed a problem after a year of use. On reporting this to Rockbros the service team were incredibly responsive and after an exchange of information, they proposed a solution. The... Vis mer
Ordered a lightweight summer long-sleeve cycling jersey. Quality good but beware, sizing comes up small. I’m a medium-large, tall/thin, so normally order a large (e.g. Helly Hansen) but the RockBros... Vis mer
Service was good but unfortunately product not so. Purchased an out front mount that attached to handlebar bracket to resolve a slipping garmin mount. However, spacers were too long to be used and una... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
ROCKBROS: Enhancing Every Ride with Quality, Comfort, and Affordability. At ROCKBROS, we are driven by a passion for cycling and a mission to make high-quality gear accessible to all. Founded by cyclists for cyclists, we design products that meet the needs of every rider—from casual commuters to dedicated athletes. Our gear is built with superior durability, unmatched comfort, and innovative designs, ensuring every journey is enjoyable and worry-free. With a commitment to affordability, we offer top-notch products at prices that won't break the bank, along with exclusive member benefits. Every piece of ROCKBROS gear undergoes rigorous testing and meticulous refinement, blending functionality with style to elevate your cycling experience. Whether you're conquering mountain trails or navigating city streets, trust ROCKBROS to deliver gear that performs at the highest standards. Join a community of riders who value quality, transparency, and a shared love for the sport. Discover the freedom of the ride with ROCKBROS—crafted for adventure seekers and everyday explorers alike.
Kontaktopplysninger
Goethestr. 11e, 15234, Frankfurt , Tyskland
- service@rockbrossport.co.uk
- rockbrossport.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good product
My order arrived on time and was exactly what I expected. Decent product.
Great sports glasses
Great glasses - really happy with how they came out for my nephew.
Check seat rail before purchasing …
Unfortunately while the seat mounted rear light is a great idea, it wouldn’t fit on my road bike as I have the seat positioned forward on the rails so there wasn’t enough room to fit the light. Advise anyone else to check this. I’ll have to give it to a friend as I can’t use it, which is a shame as it’s a great little light

Svar fra Rockbrossport
Rootin’ tootin’ scooting adventures await
Easy to order and although arrived just after Christmas, my fault for too late. Absolutely delighted with Communication from RockBros regarding processing, tracking and eventual arrival. Helmet arrived wrapped, packaged and boxed in pristine condition. Perfect fit for Grandson, comfy padding in all the places. Top notch product Thank you
Quality jacket
Jacket is good quality and fits well, true to size.
Good delivery time and communication.
Very good service thanks 🙏
Very good service thanks 🙏
Amazing, will definitely use again
Products arrived quickly. Was very impressed with the quality of the items considering the great price I paid.
Front light sudden mulfunction
I had bought Rockbross front light RHL 3000d which was simply fantastic. The bad thing was that suddenly, with no reason and after 10 times of usage it did not switch on although it showed that was charging normally. I tried everything with no any luck. I contacted the retailer and Rockbross but silence was everywhere. That was not so nice and the whole experience with that light ended up to not to be so positive...

Svar fra Rockbrossport
I’ve been looking for a cycling…
I’ve been looking for a cycling balaclava for a while, saw this one and it fitted everything I needed. Product arrived quickly, even in the Xmas season. Used it for the first time yesterday in temperature of 1 degrees, I was cycling for 90 minutes, and it was perfect. Great fit, also the ability to lower and raise the front section is a great feature. Once I was warmed up, it was still comfortable and breathable. I always think if you don’t notice cycling clothing, while wearing them they must be doing the job perfectly. Definitely worth the money and will be buying more from this company. 10/10.
Bike Bell Classic bicycle bell
Great communication, first order lost in the post and as soon as I emailed Rockbrossport Livia responded & she organised another one to be sent out which I received. My partner was very happy with the item.
Thank you
pedali molto belli è ben fatti
pedali molto belli è ben fatti
Raynaud Suffers
Raynaud Suffers: recommend using Rockbros Sleeve Warmers for driving to keep your hands warm. They are very effective.
Clear bags...why!?
Please put your items in a bag that does not show the item. This was supposed to be a surprise present. There was no surprise when it arrived in a clear bag!

Svar fra Rockbrossport
Avoid!
Edited/
I've been contacted by Leila via web chat and she handled my case with care and it solved in very quick way. She saved our Christmas hooray! I think they based on the other side of globe and if you need help you have to contact in very early hour in UK(before 8am) on web chat, not email. Leila was amazing, hope other customer service team members like her! I put 1 star first but just for Leila's amazing service I will change to 5 stars now. Leila deserves the pay rise honestly!
Original review/
Customer service or website chat not replying, not helpful at all after you paid.
Ordered 2 items for Christmas gift, only received 1 then sent a query to customer service but no reply. Tried web chat then keep sending back automated message telling that it's out of business hour and no operator available for 2 days now. Waste of money and time. Avoid!

Svar fra Rockbrossport
Unfortunately item has not been…
Unfortunately item has not been delivered yet... unable to review at this time, ordered on 28/11/25

Svar fra Rockbrossport
The balaclava keeps me very warm while…
The balaclava keeps me very warm while I bike in this winter ish weather!
New sunglasses
Ordered a pair of sunglasses as I needed them for a cycling holiday delivery was super quick (it did say distributed from our uk warehouse) glasses are decent fit and look great so all in all great product and speedy delivery
A friend recommended the Smart Tyre…
A friend recommended the Smart Tyre Inflater as he'd recently acquired one.
He demonstrated it to me and it was just what I'd been looking for.
I immediately ordered one which arrived a few days later.
Its small compact and does the job well and I'm more that pleased with.
Fortunately only had to use it on one occasion to inflate a tyre and it was brilliant.
Unfortunately though I seem to have mislaid the USB charging cable. I've searched high and low.
Would there be a chance of obtaining another cable please.
If so could you let me know what the cost will be.
Kind regards.
Steve Tarling..
Bike Helments
Liked the options of helmets on line and built in lights great idea. Not yet fully tested to see how long they last before recharging up but like the style and colour i chose.
Only observation if you wear say a hat under in the cold months go for the next size up.
Great product
I got the heated gloves they are a…
I got the heated gloves they are a Paine to set up and 10 mins into my ride no heat from the gloves I used a trusted power source and checked all the connections and the power levels all good but no heat

Svar fra Rockbrossport
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







