The complete hand holding through all steps is a God send. Finances, especially on the computer can be very intimidating. Every question is answered, with knowledge and patience. I would highly... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Any time I needed guidance from a live person I got it expeditiously and correctly with the kindness, pleasing voice and manner person. I’ve talked to in a while. Thank you so much. I have grown to... Vis mer
Selskapet har svart
Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work wit... Vis mer
Selskapet har svart
As a hearing aid user, it was GREAT talking to an agent who speaks clearly and distinctly. Very patient helping me correct an error that I made when setting up the account. It was a GREAT interactio... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Kontaktopplysninger
New York, USA
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,6
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Routing number change
As I explained to Jack. You are the only bank i do business with that requires multiple steps to change a routing number. You have to remember that older account holders are not as savvy with a computers
Jack explained the reasoning and was very patient as he walked me through the steps that the bank requires.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We appreciate your feedback regarding our routing number change process. We understand that navigating digital procedures can be challenging for some of our account holders, and we are always looking for ways to simplify our services. We are glad that Jack was able to assist you patiently. Your insights help us improve our customer experience.
Easy & fast communication to change our…
Easy & fast communication to change our home address
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so glad to hear that changing your home address was an easy and fast process for you. Thank you for sharing your positive experience!
My experience x 3 conversations, maybe 4
Thought I already responded but will do, again..
Professional
Patient
Informative
Attentive
Do not remember the different dates so just slotted in July not sure of days
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so happy to hear your positive feedback! We truly appreciate you taking the time to share your experience with us, highlighting our team's professionalism and attentiveness.
Great customer support—clear…
Great customer support—clear information, friendly and knowledgeable.
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're glad to hear our team provided clear, friendly, and knowledgeable support. We appreciate your kind words!
Customer service was really responsive…
Customer service was really responsive and took care of my inquiry in a timely fashion.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so glad to hear that our customer service team was able to assist you promptly and efficiently with your inquiry! It's wonderful to know you had a positive experience.
Great Customer Service
Dylanni H. was patient and explained every step to me. She stayed with me until I was sure that I got what I needed.
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are so glad to hear that Dylanni was patient and thoroughly explained everything, ensuring you received the assistance you needed. We appreciate your kind words!
wENDY WAS PATIENT
wENDY WAS PATIENT, KNOWLEDGEABLE AND HELPED ME ACCOMPLISH ALL i NEEDED TO DO.
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are delighted to hear that Wendy was patient and knowledgeable, and helped you achieve everything you needed. We appreciate your kind feedback!
Very easy to setup
Very easy to setup, and connect with my external bank and get started. I also appreciate their helping me get the first time setup promotion even though I originaly over looked it. They have really good support!
9. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
Thank you for your wonderful 5-star review! We're so pleased to hear that setting up and connecting with your external bank was easy. We're especially glad our team could assist you with the promotion and that you found our support to be excellent.
Dylanni was great with assistance, but...
Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work with. Your platform allows instant transfer from savings to cash account but does not allow instant flow from cash to another account.???? Tks Ken
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We appreciate your kind words about Dylanni's assistance and knowledge. We also understand your feedback regarding the instant transfer capabilities between accounts. We are always looking for ways to improve our services and will certainly consider your suggestions.
The very patient and understanding…
The very patient and understanding provided by your staff.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're truly happy to hear our team provided such patient and understanding service. We appreciate your kind words.
Dlanni made my issue a non-issue in…
Dlanni made my issue a non-issue in about 5 minutes. She was very professional, knowledgeable and efficient. I was confused and concerned and Delanni took all of that away with her confident attitude. She was a pleasure to work with.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are so happy to hear that Dylanni was able to resolve your concerns quickly and efficiently. It's wonderful to know that their professional and confident approach made such a positive difference for you. Thank you for sharing your kind words!
I have nothing but praise for the…
I have nothing but praise for the Raisin platform & their team of helpful professionals. I am fortunate to have learned about Raisin 3 1/2 years ago. I recently had a disturbing issue with entering a new beneficiary on my account. I will not sugar coat this problem. However, the customer rep I was fortunate to deal with, Astou, was gracious, understanding, helpful. She solved my problem. Another fine employee, Connor, contacted me about the final resolution of my issues. He made no excuses. He simply explained the situation & how it was remedied. Both of these employees deserve to be commended. They have reinforced my decision made 3 1/2 years ago to invest my retirement funds on their platform. One of the best decisions I have ever made. Thank you to Raisin & all their sincere, dedicated employees.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are so pleased to hear about your positive experience with our platform and specifically with Astou and Connor. It is wonderful to know that our team was able to resolve your recent issue with such grace and professionalism. We truly value your long-standing trust in us with your retirement funds. Your kind words reinforce our commitment to providing excellent service to all our customers. Thank you for sharing your valuable feedback.
I have always found Raisin employees to…
I have always found Raisin employees to be top notch in assisting me with any questions or help that I need…as was the case today.
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so happy to hear our team consistently provides you with top-notch assistance. We truly appreciate your kind words and positive feedback!
My experience was very delightful
My experience was very delightful. Ethan was able to answer all of my questions immediately and I can tell he is very knowledgeable with your products as well as your system. You could not ask for a better representative for your company. What a pleasure in todays market.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are so pleased to hear about your delightful experience! It's wonderful to know that Ethan was able to answer all your questions and demonstrate such extensive knowledge. We truly appreciate your kind words about the quality of service received.
Great Highyeild savings platform with great employees
The reps are always helpful and know exactly how to help me. I appreciate Raisin U.S. and their well trained reps.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are so happy to hear that our representatives have been helpful and knowledgeable. We truly appreciate your kind words!
My Raisin customer service agent
My Raisin customer service agent, Ethan, was kind, thoughtful, knowledgeable, professional and efficient in helping me reach my solution! I’m very grateful for the ability to select the best no penalty CDs in minutes! Thank you!
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so pleased to hear about your positive experience with Ethan! It's wonderful to know that you found our platform helpful in finding the best no-penalty CDs quickly. Thank you for sharing your feedback.
System off-line.
While I had some concern I was unable to access my account, the problem was repaired and I quickly received a message from Raisin support informing the problem was resolved. I've experienced as a Raisin customer for four years a continued improvement in the quality of product support. You're doing it right.
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so glad we could quickly resolve your account access issue and keep you informed. It's truly rewarding to hear that you've noticed a continuous improvement in our product support over your four years as a customer. Thank you for your kind words!
Friendly and professional service.
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so happy to hear you received friendly and professional service. We appreciate your kind words!
Ethan knew exactly what I wanted
Ethan knew exactly what I wanted - and helped to process my finds to the correct place.
Thanks!
4. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are so happy to hear that Ethan was able to understand your needs and assist you so effectively. We appreciate your kind words!
Happy customer
So far, Raisin has done everything as promised and expected. No surprises. Customer service has been helpful and responsive.
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so happy to hear that our service has met your expectations and that our customer support team has been helpful. We appreciate your positive feedback!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.