Customer service is great at Raisin. Jack O'C is always very helpful in a genuinely friendly way. You will know it is him by his lovely Irish accent and competence. He helped me when I initially si... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Rayvnn(Raisin support) She was professional,sweet and answered 3 questions in a clear understandable manner that helped me make my decisions in a timely manner. She should be a trainer for your sup... Vis mer
Selskapet har svart
The associate was Pleasant and clarified the situation. My email said my CD was set to renew. Upon inspection of my account and I could only find it in the historic section, my CD was placed by Hano... Vis mer
Selskapet har svart
First of all, Eric was able to resolve my issue quickly and efficiently even putting up with my limit computer knowledge. Secondly, he was very pleasant and a pleasure to work with. Great job Eric!!... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Kontaktopplysninger
New York, USA
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,5
Enestående
978 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Using the website was not intuitive…
Using the website was not intuitive enough for me to complete this transaction without calling, unfortunately. Knowing that I needed to click on the bank currently holding the CD was not intuitive. Fortunately, the call was straightforward and short.
Carole
10. juli 2026
Anmeldelse skrevet uten oppfordring
Eric from the UK did a GREAT Job
First of all, Eric was able to resolve my issue quickly and efficiently even putting up with my limit computer knowledge. Secondly, he was very pleasant and a pleasure to work with. Great job Eric!!!!
10. juli 2026
Anmeldelse skrevet uten oppfordring
Being able to talk to a real person
8. juli 2026
Anmeldelse skrevet uten oppfordring
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Rayvnn(Raisin support)
Rayvnn(Raisin support)
She was professional,sweet and answered 3 questions in a clear understandable manner that helped me make my decisions in a timely manner. She should be a trainer for your support staff.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are so happy to hear about your positive interaction with Rayvnn. It is wonderful to know that our representative provided clear, understandable answers that helped you make timely decisions. We truly appreciate your kind words and valuable feedback.
Svar fra Raisin U.S.
Thank you so much for the great review! We pride ourselves on having a knowledgeable team, and we're thrilled to hear you had such a positive experience.
Eric was very patient and professional
Eric was very patient and professional. He helped us change personal information very quickly. He is a very pleasant employee!
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are so pleased to hear that Eric was patient and professional in helping you with your personal information. It's wonderful to know that you had such a pleasant experience.
Excellent customer service
Excellent customer service
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
Thank you so much for your kind words!
Ethan was VERY personable
Ethan was VERY personable! He was able to address my concerns quickly and even gave me a good laugh.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are so happy to hear that Ethan was personable and addressed your concerns quickly. It's wonderful to know he could also bring a laugh to your day! Thank you for sharing your feedback with us!
I have been dealing with Raisin for…
I have been dealing with Raisin for years now. I like the fact that you can actually call them and find someone to talk to. They are always been patient and helpful to me as a customer. I feel comfortable and trust them. They are very professional. 🙏For your cooperation and service.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are so pleased to hear about your positive experience with us over the years. It's wonderful to know that you feel comfortable and trust our team, and that our professionalism and helpfulness have made a difference. Thank you for your kind words!
Svar fra Raisin U.S.
We're so glad you appreciated our quick service and straightforward approach. Thank you for your wonderful feedback!
Wording In email was incorrect
The associate was
Pleasant and clarified the situation.
My email said my CD was set to renew. Upon inspection of my account and I could only find it in the historic section, my CD was placed by Hanover bank in my cash account. Had I not looked I would not have known my CD was not renewed The email from Raisin should have stated that so it would alert me to money being in my cash account.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We appreciate you sharing your experience and highlighting the situation with your CD renewal. We understand your concern about the funds being moved to your cash account without clearer notification. Your feedback is valuable, and we are reviewing our communication processes to ensure our emails provide more explicit details regarding account changes. We are committed to improving our alerts to prevent similar situations for our customers.
Great Job
Great Job ! Very positive and productive and patient
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so glad to hear that you had such a positive and productive experience with us! We truly appreciate your kind words.
Dylhanni H was absolutely a pleasure to…
Dylhanni H was absolutely a pleasure to work with!! I love raisin! Extremely convenient and the customer service is unmatched!! HIGHY recommend! Thanks so much again!!
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience with Dylanni. It's fantastic to know that you found our service extremely convenient and our customer support unmatched. We truly appreciate your high recommendation!
Wendy
Wendy. She is very professional and has the patience of a saint...
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're delighted to hear such wonderful feedback about Wendy's professionalism and patience. We truly appreciate your kind words.
Customer service is great at Raisin
Customer service is great at Raisin. Jack O'C is always very helpful in a genuinely friendly way. You will know it is him by his lovely Irish accent and competence. He helped me when I initially signed up with Raisin and again today to help with updating a linked external account.
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're delighted to hear about your positive experience with Jack. It's wonderful to know that our team provided helpful and friendly assistance during your initial sign-up and with your account update. Thank you for sharing your kind words!
Prompt reply and answered my question…
Prompt reply and answered my question thoroughly
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're glad we could provide a prompt and thorough answer to your question. Thank you for your kind feedback!
Very straightforward service and easy…
Very straightforward service and easy to operate app.
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're delighted to hear you found our service straightforward and the app easy to operate. We appreciate your positive feedback!
The customer service team is friendly…
The customer service team is friendly and knowledgeable.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so glad our team provided you with a great experience. We appreciate your kind words!
Svar fra Raisin U.S.
We are glad to hear you found our product easy to use and secure. We appreciate your feedback.
Eric was very professional and…
Eric was very professional and expressed a desire to resolve my problem. Hopefully, he did do so.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're happy to hear that Eric was professional and dedicated to resolving your issue. We hope everything was successfully addressed.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.