Customer service is great at Raisin. Jack O'C is always very helpful in a genuinely friendly way. You will know it is him by his lovely Irish accent and competence. He helped me when I initially si... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Rayvnn(Raisin support) She was professional,sweet and answered 3 questions in a clear understandable manner that helped me make my decisions in a timely manner. She should be a trainer for your sup... Vis mer
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The associate was Pleasant and clarified the situation. My email said my CD was set to renew. Upon inspection of my account and I could only find it in the historic section, my CD was placed by Hano... Vis mer
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First of all, Eric was able to resolve my issue quickly and efficiently even putting up with my limit computer knowledge. Secondly, he was very pleasant and a pleasure to work with. Great job Eric!!... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Kontaktopplysninger
New York, USA
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,5
Enestående
978 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Jack O'C's precise vocabulary and…
Jack O'C's precise vocabulary and beautiful Irish accent both inspire my confidence in the Raisin platform.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so glad to hear that Jack's clear communication inspires your confidence in our platform. Thank you for your wonderful feedback!
Wendy impressed me with her care for the customer
Wendy impressed me with her professionalism, knowledge and explanation of details related to my questions.
She took care of my issues very efficiently.
Thank you, Wendy.
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are so pleased to hear about your positive experience and that we could efficiently resolve your concerns. Thank you for sharing your kind words about Wendy!
Kim was very professional and…
Kim was very professional and personable. She helped me with exactly what I needed.
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are so glad to hear that Kim was able to provide you with such professional and helpful service. We appreciate your kind words!
I had to do some serious business today…
I had to do some serious business today with a few of my raisin accounts. I was unable to get into my new account I was setting up. Jack was very helpful as we needed to go over every thing I was doing. It involved 4 accounts. Jack was a huge help and spent the time and effort to make sure every deposit went into the right account. Your the best Jack!!
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We truly appreciate you sharing your positive experience with us! We are so pleased to hear that Jack was able to provide such thorough and helpful assistance with your accounts. Ensuring every deposit goes to the correct place is incredibly important, and we are glad we could make that process smooth for you. Your kind words are a wonderful affirmation of our commitment to excellent service.
Solved my issue very quickly and knows…
Solved my issue very quickly and knows her stuff.
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so happy to hear we could resolve your issue quickly and effectively. We appreciate your kind words!
The people are well trained and always…
The people are well trained and always answer my questions even if there complicated.
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so happy to hear that our team has been able to provide you with excellent and helpful service. We truly appreciate your kind words!
Quick and excellent service
Quick and excellent service. Was able to walk me through what I needed to complete my cancelation of a matured CD that I wanted to change to another bank.
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so happy to hear that our service was quick and helpful in assisting you with your CD cancellation. We appreciate you sharing your positive experience!
YOUR TELEPHONE CUSTOMER SERVICE REP WAS…
YOUR TELEPHONE CUSTOMER SERVICE REP WAS VERY INFORMATIVE.
SHE EXPLAINED EVERYTHING ABOUT MY SAVINGS ACCOUNT AND MADE ME REALIZE THAT RAISIN IS "NOT AN ONLINE SCAM".
THE EMAILS I RECEIVED WERE NOT ON POINT AT ALL
AND A TOTAL WASTE OF TIME. THEY REALLY UPSET ME WHERE I ALMOST WANTED TO CLOSE ALL MY RAISIN ACCOUNTS AND CALL YOU GUYS A DAM SHAME SCAM!!!!!
I AM 73 YEARS OLD, WORK 60 HOURS A WEEK TO MAKE ENDS MEET FOR MY FAMILY I DON'T NEED TO BE SCAMMED OUT OF MY HARD EARNED MONEY.
PLEASE MOVING FORWARD.....I PREFER EMAIL SO READ MY MESSAGES CAREFULLY AND NEVER EVER SEND ME FLUFF CRAP RESPONSES AGAIN.
IT MAKE YOU FOLKS LOOK FOOLISH.
YOUR CUSTOMER,
ROBERT LAMARTINA
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We appreciate you taking the time to share your feedback. We are glad to hear that our customer service representative was able to provide you with clear and helpful information regarding your savings account.
We sincerely apologize that the emails you received were not helpful and caused you frustration. We understand how important it is to receive clear and relevant communication, especially when managing your finances. Your experience highlights an area where we can certainly improve, and we are taking your comments about the quality of our email responses very seriously. We are committed to ensuring our communications are always on point and valuable to our customers. We value your business and are dedicated to earning your trust.
Since I found Raisin and signed up for…
Since I found Raisin and signed up for CDs, Savings options, Rasin has been awesome!
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so happy to hear you've had such a positive experience with our CD and savings options! Thank you for your kind words.
Svar fra Raisin U.S.
We're happy to hear that our team provided you with such easy assistance. We appreciate your positive feedback.
Excellent phone encounter
Eric Ebimami was very pleasant and efficient. He listened to my problem and was able to correct it right away. It could not have gone any better.
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are so pleased to hear that Eric was able to assist you efficiently and resolve your issue quickly. It's wonderful to know that your experience was so positive.
Ashley Clark was fantastic!!!!!!!!!!!!!!!…
Ashley Clark went above and beyond in helping my wife and I navigate a complicated transaction of simply moving our account holdings to another bank. She was calm and very understanding of my difficulties in trying to figure out how Raisin works.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We are so glad to hear about your positive experience with Ashley. It's wonderful to know that we could assist you effectively with your account transfer and clarify how our services operate. We appreciate you sharing your feedback.
Very kind caring person that didn't…
Very kind caring person that didn't rush this 75 year old man
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so glad to hear we provided a kind and unhurried experience. Thank you for your wonderful feedback.
Ethan did a great job guiding me…
Ethan did a great job guiding me through a transaction.
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so glad to hear our team provided excellent guidance during your transaction. We appreciate your kind words!
Patient and helpful
The Raisin representative was extremely patient and helpful getting me through the online verification process and then explaining how to proceed with managing my CD afterwards. He encouraged me to call again if I have any problems, and I think he meant it!
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
Thank you so much for taking the time to share your experience! We are thrilled to hear that our representative was able to patiently guide you through the verification process and help you feel confident managing your CD. Providing supportive, genuine care is exactly what we strive for, and we'll be sure to pass your kind words along to the team. Please don't hesitate to reach back out if you ever need anything else!
I am so happy that I found "Raisin"…
I am so happy that I found "Raisin" that operates an online marketplace banking services! When I call they actually answer the phone and no waiting on hold for a long time like most banks customer service. I am so grateful that I again received excellent customer service from Josh T! He was so polite, friendly and answered all my questions with a smile....so nice that I can see it over the telephone lol! Thank you so much "Raisin" for having such a great customer service team! Love it!
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
Hi there, thank you so much for the wonderful five-star review! We are absolutely thrilled to hear how happy you are with the Raisin marketplace. We pride ourselves on offering quick, accessible phone support without the long hold times, so it’s fantastic to know we hit the mark for you. We will be sure to pass your incredibly kind words along to Josh T., he will be delighted to hear that his smile and friendly service made such a positive impression all the way through the phone! Thank you for being a part of the Raisin community, and we look forward to continuing to provide you with excellent service.
Josh was very patient
Josh was very patient, helpful and professional.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We're so glad to hear about your positive experience with our team. Thank you for your kind words!
No issues making deposits
No issues making deposits. Transfers were completed overnight so. next day the deposit was in my chosen bank.
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
Thank you for sharing your experience! We are glad to hear that your deposit and transfer process went smoothly and efficiently. Ensuring your funds move quickly and securely is a top priority for us. Thank you for choosing Raisin!
I spoke to one of the representatives…
I spoke to one of the representatives and the experience was excellent
Thank You thank you Raising for having
Such a good employee!!
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
Thank you so much for the wonderful review! We are absolutely thrilled to hear that you had such an excellent experience with our representative. We take great pride in our team, and we will be sure to pass your kind words along to them—it will truly make their day. Thank you for choosing Raisin!
My call was answered very quickly and…
My call was answered very quickly and the lady was very nice. I don’t care for the process of withdrawing funds. Having to put it in cash acct. then wait. Then move it to my bank and wait That cash acct is a waste of time
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Raisin U.S.
We appreciate you sharing your feedback regarding the withdrawal process. We understand your frustration with the steps involved and are always looking for ways to improve our services for our valued customers.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.