I was looking for an AC cover and was having trouble finding the right size online. I was surprised to find the exact size needed at PureFilters and ordered it. I was pleased that it fit perfectly. Th... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Purchased product online, that was in stock and to be shipped same day. The order took three weeks to arrive. Called multiple times, was misled, promised phone calls back which never transpired and wa... Vis mer
Item received same as original. although shipping took longer than expected about 2 weeks but it was free shipping and it was not urgently needed.
Order arrived faster than I expected, seeing as I live on the west coast, with updates when it shipped etc. I called during evening hours but did not leave a message, however someone did call the very... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
PureFilters (www.PureFilters.ca) is the #1 online air filter company in Canada. Our mission is to make indoor air quality as accessible as possible to Canadians. We do this be carrying a large variety of sizes, trusted brands at wholesale prices and express delivery to your door. We have over 500 5-star reviews from our customers, so find out why Canadians love us today!
Kontaktopplysninger
4,1
Bra
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 48 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I was made aware of the shipping delay
I was made aware of the shipping delay. Order received.
3. september 2025
Svar fra PureFilters
Dan — really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Great service from PureFilters
PureFilters was only one of few companies that carried filters that fit our airvac. Price was competitive. They kept me informed and up to date once my order was placed. My package arrived before the original delivery date. All in all great customer service!
6. september 2025
Svar fra PureFilters
Dennis — thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Selection and price - no need to look elsewhere.
I can always find the filter I'm looking for competitively priced. The option to receive purchase reminders is a useful feature. Reliable and fast delivery.
7. september 2025
Svar fra PureFilters
Guy — thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Ease of ordering
Ease of ordering, prompt delivery. Great value.
17. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra PureFilters
Mansoor — really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Humidifier valve replacement
Humidifier valve same as part replaced on original equipment. Arrived promptly. Works well.
8. september 2025
Svar fra PureFilters
Dave — thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Svar fra PureFilters
Terry — thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
15j après une commande ... toujours rien reçu
15j après une commande de filtres à eau, je n'ai toujours rien reçu (commande 1/9/25). Aucune information sur un retard d'expédition si je ne les avais pas contacté. Et ensuite UPS qui ne respecte pas le lieu et l'heure de livraison... Appel téléphonique chez purefilters avec une personne vraiment pas aidante et compréhensive. Bref première et dernière commande!
15. september 2025
Anmeldelse skrevet uten oppfordring
Never arrived
Package never arrived it’s been 8 weeks. I also called and no one returned my call
13. august 2025
Svar fra PureFilters
Mike,
Apologies for this, but there must be a misunderstanding here. Your package was delivered within 3 days of your order. The tracking number is available here: https://www.canpar.com/en/tracking/track.htm?barcode=D420009050000002220001.
We don't see any calls from the number we have on file, and no emails either.
Please feel free to reach out to support@purefilters.ca any time for assistance.
PureFilters Team
Svar fra PureFilters
Jean, thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Received order on time
5. august 2025
Svar fra PureFilters
Steven, thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
I was super impressed when I received…
I was super impressed when I received an email confirming it was me making the purchase before they charged my card and another email from someone saying they would be my contact if I had any issues.
18. august 2025
Svar fra PureFilters
Jessive, thanks for the 5-star review!
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Fast delivery of good products
19. august 2025
Svar fra PureFilters
Merlin - thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Svar fra PureFilters
Ikwuagwu - thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Svar fra PureFilters
Faith - thanks for the 5-star review!
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Shipped and received quickly
Shipped and received quickly. Quality product met our expectations. Great service.
9. juli 2025
Svar fra PureFilters
Stephane - thanks for the 5-star review!
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
PureFilters is out ‘go to’ filter supplier...
Was thrilled to find PureFilters which carried my specific filters. Great prices and shipped quickly to my door.
11. juli 2025
Svar fra PureFilters
Ally - thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Svar fra PureFilters
Lawrence — thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Svar fra PureFilters
Thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Purefilter packaging and recycling processes
Yes the PureFilters I ordered arrived, neatly packaged, and with a very short delivery time. Since I had a new furnance, air conditioner, humidifier and a purefilter system installed in my unit, there has been a noticable improvement in my air quality. I am able to recycle the cardboard box and plastic wrap used for delivery. So far the purefilter may or may not be recycleable and maybe someone can explain how they delt with expired purefilters.
5. juni 2025
Good customer service…
I am happy with the customer service and the product. I use MERV 13 filters in my HVAC system to filter out fine particles, including viruses. I can always rely on PureFilters to have what I need. Ordering is easy, delivery is timely, and product is of good quality.
15. juni 2025
Svar fra PureFilters
Richard — thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.