I was looking for an AC cover and was having trouble finding the right size online. I was surprised to find the exact size needed at PureFilters and ordered it. I was pleased that it fit perfectly. Th... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Purchased product online, that was in stock and to be shipped same day. The order took three weeks to arrive. Called multiple times, was misled, promised phone calls back which never transpired and wa... Vis mer
Item received same as original. although shipping took longer than expected about 2 weeks but it was free shipping and it was not urgently needed.
Order arrived faster than I expected, seeing as I live on the west coast, with updates when it shipped etc. I called during evening hours but did not leave a message, however someone did call the very... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
PureFilters (www.PureFilters.ca) is the #1 online air filter company in Canada. Our mission is to make indoor air quality as accessible as possible to Canadians. We do this be carrying a large variety of sizes, trusted brands at wholesale prices and express delivery to your door. We have over 500 5-star reviews from our customers, so find out why Canadians love us today!
Kontaktopplysninger
4,1
Bra
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 48 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
This company’s customer service is second to none!
This company’s customer service is second to none! Support Canadian, support small businesses. I trust them with all my filter needs. Special shout out to Donna!
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PureFilters
Wow, thank you, Macy! We really appreciate the support and the kind words about our customer service. It means a lot to us that you trust us with all your filter needs. Appreciate the special shout-out!
PureFilters was one of the few places…
PureFilters was one of the few places where i could find the right filter for my AirVac, and the pricing was fair. The updates after ordering were clear, and the delivery earlier than expected. Overall, very smooth experience and great customer support
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra PureFilters
Thanks so much, Khaleb! We’re really glad you were able to find the right filter for your AirVac and that everything from pricing to delivery went smoothly. Appreciate you taking the time to share this and for choosing PureFilters.
Slow Shipping
Slow shipping. I missed the pre Christmas 10% bonus by one day and when I asked if I could still get a bonus,I did not get a reply.
4. desember 2025
Website was easy to use and the furnace…
Website was easy to use and the furnace filters we ordered came quickly and were exactly what we needed.
6. desember 2025
Svar fra PureFilters
Thanks, Ron! Great to hear the website was easy to use and that the filters arrived quickly and were exactly what you needed. We really appreciate you taking the time to share your experience.
Quick and easy ordering
Quick and easy ordering. And fast delivery. This was my first purchase with Pure Filters and had a great experience.
5. desember 2025
Svar fra PureFilters
Thanks so much, Michael! We’re really glad your first experience with PureFilters was smooth and that your order arrived quickly. If you ever need help finding the right filter next time, just reach out — we’re always happy to help.
This is not a legitimate business
This is not a legitimate business. Do not give them your money! I placed an order weeks ago and nothing ever got shipped. Asked for refund and am still waiting. They charge your card instantly and start spamming you every day with promo emails. Now I have to file complaint with VISA and probably wait months to get refund. AVOID this company! It's a scam!
9. desember 2025
Anmeldelse skrevet uten oppfordring
Good prices and Quick Shipping
Good prices and wide selection of products. Everything shipped quickly and there were no hassles or delays. Glad to support a Canadian company
26. november 2025
Svar fra PureFilters
Thanks, Dan! We really appreciate you taking the time to share this. Great to hear you found the prices fair, the selection strong, and the shipping quick. Thanks as well for supporting a Canadian company — it means a lot to us.
Everything from ordering to receiving…
Everything from ordering to receiving product ran smooth.
14. november 2025
Svar fra PureFilters
Thanks so much for the review. We’re really happy to hear everything went smoothly from checkout to delivery. If you ever need help finding a specific filter or have any questions about your system, we’re always here to help.
Svar fra PureFilters
Thanks, Karen — really appreciate the review. Glad the ordering process was smooth and delivery was on time.
Product was delivered quickly and…
Product was delivered quickly and intact. No issues whatsoever.
7. november 2025
Svar fra PureFilters
Thanks for the feedback, Matt! Happy to hear everything arrived quickly and in great shape. We appreciate you choosing us.
I was impressed with how fast they were…
I was impressed with how fast they were delivered and right to my door. You are the only place I can get the size I need for my one furnace the price is great.
16. november 2025
Svar fra PureFilters
Thanks so much for the kind words, Connie — we really appreciate you taking the time to share this. Glad we could help you find the right size and get it to you quickly.
Svar fra PureFilters
Thanks for the great feedback! We’re happy to hear everything went smoothly and met your expectations. Appreciate you taking the time to leave a review.
the Product selection is excellent
the Product selection is excellent and orders are processed and delivered quickly. I also really appreciate the reminder messages for making a replacement order for my furnace filters.
8. november 2025
Svar fra PureFilters
Thank you very much for the kind review — we really appreciate it. Glad to hear the reminders were helpful and that everything arrived quickly. Thanks for choosing PureFilters.
The first time I dealt with PureFilters…
The first time I dealt with PureFilters was during the CoVid period. I purchased 3 furnace filters, 3 fridge filters and a filter upgrade kit. I received the fridge filters within a week and a bit and I waited close to 4 weeks for the furnace filter and they still did not arrive. When I contacted PureFilters by email, I got a scripted reply, every time, very frustrating. everything did arrive eventually. I understood shipping issues and product shortages during this time and I was patient. I did not like the scripted reply as it did not answer my questions.
HOWEVER, this time when I inquired about delivery of the remained of my purchase, Donna got back to me quickly. Her reply was honest and genuine and human. She looked into it and in a few days the remainder of my purchase was delivered. Thank you Donna.
This is the way Costumer Service should be. Thank you.
11. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra PureFilters
Hi Casey - thank you for taking the time to share this detailed feedback. We really appreciate your patience during that period and your honesty about the experience. I’m glad I was able to step in, look into it properly, and get things resolved for you. Thanks again for sticking with us.
Satisfied Cur
Order to delivery was seamless. Company willing to answer any product questions. Would recommend them and use them again.
7. oktober 2025
Svar fra PureFilters
S.M. - — thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Very response to an isue.
6. oktober 2025
Svar fra PureFilters
Enoch — thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Speedy delivery
Speedy delivery. Lots of options for what you need. Helped breakdown which filter is best for us.
7. oktober 2025
Svar fra PureFilters
Joselyn — really appreciate you taking the time.
Happy to hear everything was smooth; we’ll keep working to make healthy-home essentials easy and hassle-free.
Excellent.
Filtre reçu 4 jours après commande. Montage en 10 minutes. Après 3 filtrage, l’eau n’à pas de goût. Très satisfait.
2. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra PureFilters
Denis — thank you for the feedback, much appreciated!
PureFilters focuses on a wide selection of air & water filters, quick delivery, and responsive support—glad that came through.
Great prices and good quality filters
Great prices and good quality filters! Also Canadian :)
8. september 2025
Svar fra PureFilters
Jaz — thanks for the 5-star review!
Our aim is simple: the right product, fast delivery, and friendly help whenever you need it.
Still waiting for my filters its been 3…
Still waiting for my filters its been 3 weeks
3. september 2025
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