Ordered a sofa from Debenhams which they dispatched the day after ordering.. which was 2 weeks ago. Received tracking to say the sofa is with the delivery company, yet communication has been zero. The... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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AWFUL COMMUNICATION Ordered a sofa, is due to arrive „by tomorrow” there has been no communication regarding expected delivery date or time. I used the track order function which states „proce... Vis mer
Very efficient, taking great care when delivering my bed settee into my home, taking all packaging away, putting it into the space where indicated. Two very polite gentlemen. Delivery was spot on time... Vis mer
This delivery company is by far the worst I have ever come across. They attempted to deliver my order at 5 a.m., despite me speaking to them a day earlier and clearly explaining that I cannot accept d... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Prestige Furniture Logistics (PFL), we're passionate about delivering exceptional white glove home delivery services for premium sofa/furniture retailers and wholesalers. We understand that when it comes to high-end furniture, the customer experience is everything. That's why we go above and beyond to ensure that every piece is handled with the utmost care and attention to detail. Our comprehensive white glove services cover everything from careful inspection and delicate handling to professional assembly and cleanup. We take pride in delivering your furniture in perfect condition, placing it in your room of choice, and even removing all the packaging materials. Our friendly delivery crews are always happy to answer any questions you may have about your new furniture. But we're more than just a delivery company. We're your trusted logistics partner, offering tailored solutions for warehousing, inventory management, and order fulfilment. We're here to help you streamline your operations and protect your brand reputation. At PFL, we're dedicated to providing a seamless and stress-free experience for both our clients and their customers. With our expertise and commitment to excellence, you can trust us to deliver your furniture with the professionalism and care it deserves.
Kontaktopplysninger
Storbritannia
- prestigefurniturelogistics.co.uk
2,1
Under middels
217 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
On time, professional and tidy
O time, professional and careful when bringing a large sofa through our narrow hallway without any bumps. Assembled quickly and tidily, took all rubbish away with them. Excellent!
17. juli 2021
Anmeldelse skrevet uten oppfordring
Professional service
Professional service from a friendly team. A time slot for delivery was given the night before and stuck to on the day. They were quick at assembling the furniture and took rubbish with them.
4. juli 2021
Anmeldelse skrevet uten oppfordring
Great communication
Great communication, prompt delivery and friendly polite staff.
28. juni 2021
Anmeldelse skrevet uten oppfordring
Premium service
Very good service, agreed a delivery date and sorted out an issue regarding an incorrect postcode due to an error on Natuzzi's part. Kept me posted on ETA on the delivery date and assembled the sofa for us. Ensured we were happy, felt like a premium service.
5. april 2021
Anmeldelse skrevet uten oppfordring
Our Natuzi sofa was ready for delivery…
Our Natuzi sofa was ready for delivery much earlier than planned!
Delivery drivers were very polite, pleasant and efficient.
No problems at all.
Keep up the good customer service.
26. mars 2021
Anmeldelse skrevet uten oppfordring
Excellent job done
The delivery team sent a delivery slot the night before and arrived in good time. Professional, polite, removed their shoes before entering our home. As delivery was during lockdown, they requested that we open windows prior to their arrival. They wore masks and kept a good distance. They assembled our furniture and took away the boxes and debris. Good job!
13. mars 2021
Anmeldelse skrevet uten oppfordring
Brilliant
My two Natuzzi sofas were delivered and assembled in situ by two extremely helpful guys. They kept me informed about the delivery, arrived on time and were extremely helpful. They assembled the sofas, put them in exactly the right place and explained how the mechanisms worked. They were very tidy and took away all the packaging. I cannot fault them.
8. mars 2021
Anmeldelse skrevet uten oppfordring
The guys from PFL did a great job
The guys from PFL did a great job. Good communication before the delivery date and turned up on time. Very helpful with the delivery as the larger sofa had to do over my side gate to get it in. Job done in just under half hour.
Great job fellas so thank you very much
7. mars 2021
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service. Arrived on time and confronted with a narrow hallway found a solution to get the new sofa in the room. They took away the old sofas and assembled the new ones. Very experienced delivery crew. Would recommend any time.
6. mars 2021
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service, great communication & great delivery guys.... delivery & sofa install was turned around within 20 mins.
6. mars 2021
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service from the showroom. Delivery arrived when expected assembled and all packaging taken away. Polite and friendly delivery team whilst being aware of COVID restrictions
Would definitely use again
6. mars 2021
Anmeldelse skrevet uten oppfordring
Thank you to all concerned from start…
Thank you to all concerned from start to finish a lovely experience from show room to delivery and now we sit and enjoy.
6. mars 2021
Anmeldelse skrevet uten oppfordring
Very efficient
Very efficient, unwrapped and in place in no time at all, also very considerate due to Covid rules and all packaging taken away.l
6. mars 2021
Anmeldelse skrevet uten oppfordring
Arrived on time and quickly installed
Arrived on time and quickly installed. Polite and Covid aware
6. mars 2021
Anmeldelse skrevet uten oppfordring
Good communication
Good communication regarding delivery, delivered on time, very courteous delivery men, unpacked and assembled quickly and all packaging taken away
27. februar 2021
Anmeldelse skrevet uten oppfordring
Great service.
Arrived a little early which was great. Quickly assembled items and removed all packaging.
21. februar 2021
Anmeldelse skrevet uten oppfordring
Sean and Matt were exceptional,
Sean and Matt were exceptional,
My 3 seater sofa could not fit in because it was to big to go under the door ,
Sean got to work going out of his way to get the 3 seater sofa to fit underneath the door to the bedroom.
It was for my mum to come and stay for 1 week at a time .
Sean had to remove the arm of the sofa to get it to fit underneath the door .
I can only say his costumer service was nothing short of exceptional and I would be proud to have Sean and Matt work for me in my Buisness .
I have recommended prestige furniture to all my friends and family because of the exceptional Sevice I received of theses to outstanding gentlemen.
Many thanks again Sean and Matt
Warmly
Ian and Emma
16 Kennedy close london colney
20. februar 2021
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service Efficient, courteous and arrived in the allocated timeslot which had been pre-communicated by text. The furniture was carefully delivered,installed and tested All rubbish was taken away The delivery staff were very respectful Highly recommend
20. februar 2021
Anmeldelse skrevet uten oppfordring
Beautiful new Italian suite…
Very happy with the quality of my Suite. The information I received from Natuzzi when I contacted them during lock down with regards to delivery was 1st class. The delivery men were also very good and polite and the delivery arrangements were also straightforward and clear good.
16. februar 2021
Anmeldelse skrevet uten oppfordring
Arrived on delivery observed social…
Arrived on delivery observed social distancing and government guidelines, even removed their shoes. Excellent service, thank you
13. februar 2021
Anmeldelse skrevet uten oppfordring
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