I bought sunglasses online direct from Polaroid. They arrived with the logo on one arm upside down, otherwise good condition. I reached out to customer services to explain that although I wanted to ke... Vis mer
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Se hva andre synes
Hatte bisher 2 Polaroid Sonnenbrillen , bei beiden ist das Gestell gebrochen , obwohl ich bei der 2. Brille bewusst sogsam umgegangen bin. Nun habe ich eine Zweckmässige sehr günstige Sonnenbrille v... Vis mer
I must say I keep coming to a dead end when it comes to product support. The digital printer malfunctioned and stopped charging after the latest firmware update but it’s just outside of the warranty... Vis mer
Ein Saftladen, ich kann mir vom Versanddienstleister anhören dass es ein Problem von Polaroid ist und ich diese Bitte kontaktieren sollte aber wie? Ich finde keinerlei gescheites Kontaktformular und o... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Polaroid is an American company that is a brand licensor and marketer of its portfolio of consumer electronics to companies that distribute consumer electronics and eyewear
Kontaktopplysninger
Baker Rd 4350, 55343, Minnetonka, Nederland
- polaroid.com
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bought a zink polaroid printer
bought a zink polaroid printer. zink paper is relatively pricey for its quality. the printer is harder to nagivate compare to the fujifilm one. it takes lots of time before you can print a picture. quality of photo is MEH. as well
Well what can I say !!
Well what can I say !!! The service is appalling. I was never told about duties and
This was coming from Netherlands. Polaroid UK means UK right ?? After emailing them god knows how many times, just an email back saying nothing we can do !!!. This was ordered on 6th January and still no sign of delivery even though courier emails every day to say out for delivery but nothing. Polaroid needs to up their game and be more clear on their website re duties. Really bad service and would never order from them again
VERY POOR
VERY POOR - AVOID AT ALL COSTS!
I am very annoyed because this website is specifically titled Polaroid UK and they do not make it clear at all that the items are coming from the Netherlands. This could be seen as intentionally misleading, they only mention this in one of the help pages - not on the product pages or at checkout at any stage. I received a very heavy (31.5%) import fee invoice which I was not expecting. I would never have ordered from them had they made it clear it was from outside of the UK.
I received an email stating there is a problem with my delivery (was due today) with no actual information, just passing the responsibility to me, telling me to contact the courier and sort it out.
I am extremely disappointed with the entire experience so far and have not even received the item yet. At every stage they have let me down.
I do not like leaving negative reviews but felt I had to warn people about this company - from my experience I would advise never ordering from them.
I have contacted them to give them the chance to explain and resolve the issues but I do not have high hopes. I will change my review if and when actions are taken.
The reply below is a good example of how poor their service is - they haven't actually acknowledged anything I wrote. Avoid, avoid, avoid!
After buying appliance
After buying appliance, found assembly difficult. Screws ill fitting in the base of stand. Forced it together anyway. Now two days later. TV constantly searching for an internet connection to view Freeview TV. Not got the internet. Worst appliance ever purchased in over 50 years!
Failed delivery, failed Christmas
On the evening of the 15th, I ordered a full bundle - camera and film - spent £180. Opted for "DHL EXPRESS WORLDWIDE" for a shipping time of 1-3 days as promised on your site. Latest it would have been due was the 19th.
On the evening of the 20th, I wrote to Polaroid asking where it was. I had till then received zero communication, no explanation, nothing. I then immediately asked for an explanation and cancellation/refund. I have yet to receive the explanation - not even an automated email to address.
Polaroid didn't apologise for it's miss, didn't take responsibility for them and didn't resolve to improve.
I purchased a Lomo Camera on the 21st - it was shipped from Vienna and arrived on the 23rd in the UK on my doorstep for no extra charge.
Coming here to leave a review, it seems I'm not the only one who almost had Christmas disrupted. My only saving grace was questioning my trust in them as early as I did.
No customer support.
Ordered my Polaroid over a week ago. Still not sign of shipment despite the website stating it would be delivered within 2-days. Support impossible to contact. You only have the option to email and no one responds.
Really poor customer service.
1 star because I can’t give them zero
Would definitely not recommend buying from Polaroid. I bought a camera last week and paid an extra €17 for next day shipping. They said I would receive an email with a tracking number. 4 days later no sign of the product or tracker email after paying for next day shipping. I then cancelled my order and they told me it would take another 5 working days to process the refund. Shocking service.
batteries
I made the mistake of buying a large multipack of Polaroid batteries as they were a very reasonable price. What could go wrong a battery is a battery right? Wrong. These have so little power in them I am using about 10 to 1 by comparison to other makes. I have actually spent more than if I had bought the most expensive brand as I have to change them constantly. I thought by selecting a "household" name like Polaroid I would get something decent. More fool me. Never again,
Honestly I would give it zero stars if…
Honestly I would give it zero stars if I could. I've used Polaroid film for over 20 years. I ordered two albums and three film packs although I haven't used the third pack on two of the film packs I received six out of the eight were all black. Whether it was left out in the sun during shipping or exposed to intense heat while shipping or in a warehouse. They were bad batches of film packs. I've taken hundreds and hundreds of Polaroids. Customer service blamed it on my camera and not the film. I missed out on amazing memories thinking that these pictures were going to turn out. What a disappointment and huge cost. and truly actually an embarrassment if you think about it because people think how cool it is to have one of these cameras still however when none of the photos turn out it's really a moot point. one of the photo albums that I received was completely broken as well. And was supposed to be a gift so wasn't able to do that. Started my return and then got ghosted by the return team. Again terrible terrible customer service. I will never if I can order from polaroid.com.
The worst return experience in a…
The worst return experience in a decade! It has taken almost a month to complete the refund process. I have been told twice the refund is on its way. I will not make another purchase from Polaroid.
Mi è stata regalata una Polaroid…
Mi è stata regalata una Polaroid OneStep+
bellissima! Con il bluetooth puoi scattare anche a distanza...peccato il costo delle cartucce, veramente elevato!!!
Però l'esperienza di tornare bambini con le foto istantanee è veramente bella!
Do not recommend...
Had a smart TV form these had to return it remote stopped working after 1 week poor build quality company gone the pot hole they used to okay years ago
Produit cassé au bout de quelques jours…
Produit cassé au bout de quelques jours et un service client qui ne répond pas
I have only given them one star because I cannot give them nothing!
I have only given them one star because I cannot give zero. The service of this company is appalling. We bought a poloroid camera which simply doesn't work - irrespective of the setting the film is always dark with little colour or definition. The camera was bought as a christmas present and as such is only a month old and yet they simply are not interested. The worst service ever experienced. DO NOT BUY FROM THIS COMPANY - LET THEM GO BUST AS THEY DESERVE IT - TRULY SHOCKING AND RUDE PEOPLE WHO BREAK PROMISES.
Have a large Polaroid tv which is Sold…
Have a large Polaroid tv which is Sold in Asda however when These tv break down if you go online for Polaroid Dealers you are given options all leading to customer support Asda who will tell you sorry we can’t help you nor put you on to anyone even if you have receipt or not
I’ve also been online and looked in MK Citizens local Milton Keynes weekly paper there are 3 companies saying they repair TV s but all of them not got good reviews so I’m stuck with TV without sound everything else works and has done for 18 months now I’m stuck
I bought a Polaroid TV from ASDA…
I bought a Polaroid TV from ASDA (Walmart). As we've discovered polaroid seem to be partnered with Asda. Conveniently about a year and half after buying it the tv switches on with no sound or picture just a flashing light. This seems to be a regular problem with this tv and after the same amount of time. However I have tried to contact Polaroid however they have no contact, no technical contact or anything. The only contact they have is George Asda. You contact them and they offer no help or advice, all they do is ask for a receipt. Many of us who go to Asda do our shopping there, spend more than a tv. In that time frame I dont have the receipt, and from the bank it shows more than the tv and all they care about is the damn receipt. You can only get they tvs from Asda...so useless. I am not impressed at all, terrible service
Polaroid, Nej Tak!
Min kæreste havde fået et Polaroid iS426 digital kamera som en gave, og dette fine lille kamera var ret epokegørende i størrelse! Men desværre blev det ikke brugt et stykke tid, så batteriet døde! Og det har ikke været muligt at finde et nyt batteri som reservedel, hverken i butikker eller via Importøren
Do not buy anything from them
Do not buy anything from them it is not the old polaroid company they just bought the name to stuff customer with poor quality product ...
Do not buy polaroid or Sakar products
Do not buy Polaroid products. They are of a poor standard and the customer service is appalling. I bought a camera just over a year ago (1yr 1mth) and despite not using it very much is has now stopped working completely. Being only weeks out of warranty I contacted Polaroid (aka Sakar International Ltd). This was not a cheap camera and I expected it to last longer than 1 year. The reply is utterly patronising. Asking me to check the batteries, make sure I've inserted them correctly, have I secured the door to the battery case correctly!!!! Seriously, would I not have checked this??? The camera was working for a time therefore I clearly know to check this?! Then they said out of warranty go away. Unless you like purchasing a new camera annually I would strongly recommend you steer clear of Polaroid and anything from Sakar. Equally, don't bother contacting them unless you enjoy being spoken to in an arrogant and patronising manner.
Not very pleasant with this brand
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