Polaroid Anmeldelser 

Wir haben über unsere Firma mehrfach bei Polaroid eingekauft und haben nach mehrfachen Kontaktaufnahmen leider nie eine richtige Rechnung erhalten. Da die Rechnungen als Privat-Kauf geschrieben wurden und nicht als Firmen-Kauf, fehlte jedes mal die deutsche Umsatzsteuer-ID von Polaroid. Aus diesem Grund können wir unsere Buchhaltung nicht richtig machen und können die Mehrwertsteuer in Höhe von mehreren tausenden Euro nicht zurück holen. Danke dafür!

Wir hoffen immer noch darauf richtige Rechnungen zu erhalten.

Eine von mehreren Bestellnr.: 4674947055785

Since I ordered a polaroid now+ I get a lot of spam and scam mails its annoying. Everytime i block one of the mails-adresses there is a new one some days later in my e-mails. The camera works and is fine.

polaroid does not have owners manuals for theri cameras

Not happy at all.
Had a faulty camera and most of the films were ruined, due to random « artefacts » and problems with the lighting captor. The Camera stopped working properly after one use and at least two entire film packs were ruined. The red button worked every other time, rendering the picture blurred or way too dark. Customer Service clearly don’t have the slightest knowledge in lighting or photography and said pure nonsense, even though I sent pictures and was very accurate about it. They just told me to "reset" the camera. But regarding all the other comments, I’m clearly not the only one. This is a nonsense that not even a film pack was sent to me as an apology. You’ve lost a loyal customer.

THEY ARE THE WORST DO NOT BUY FROM THEM
I just hated everything about their support. The worst point was how they didn't respond to me quickly. Every time I respond to their email, I get a response a day later. They just say that it's a user error and ignore my complaints. Do not buy any product from them, and don't expect any kind of customer support.

My new polaroid now+ camera doesn't work properly. It doesn't switch on from time to time, it doesn't accept polaroid i-type films - which means it doesn't work with them at all, it doesn't connect to iphone app at all(i tried 3 different iphones to make it work). I wrote to polaroid support and service teams - they responded only once with copied instruction how to reset it, which I made before more than 5 times. I sent them a bunch of vidoes, they do not respond anymore. They didn't return money, they didn't try to fix it or help somehow.

Everything was perfect! We ordered a polaroid with lenses and 3 pack of films on sunday, and i got the packet on wednesday next week. And the most important thing: i had a great pain in my stomach when i read a comment below but we didnt get a toy train

I unfortunately didn't have the best experience with Polaroid. I first wanted to cancel my order, for which I got no answer for. I then wanted to send my order back. I got an answer after over 1 week and had to pay 17€ in order to send the package back. I really think that Polaroid is a cool company but never again will I order something from their webshop.

Would have put 0 stars if there was an option! Paid £135 for a Polaroid camera, after over a month the parcel arrived with a toy train inside! Polaroid won’t answer calls or respond to emails!

I did not receive the parcel on time despite having paid extra. The customer service department doesn't give a sh** about me either. I do not recommend. Order no. EU185888.

I ordered a product 4 days ago took the monies and no sign of posting out the product extremely unhappy customer services just come back and say sorry we are busy .. so is everyone else and they can get their orders out ... would not recommend this company i wished i had not bought it from another third party company at least it would of been sent in time for christmas

Bought some accessories along with some films on Oct 30th ….it is now NOV 30th!!! Where is my order????? No one can answer this…THEN WHERES MY MONEY?!

Customer service doesn’t help at all…tried calling/email …..I mean WHAT CUSTOMER SERVICE!?!?

I thought this is a big international brand. Now it’s just being ridiculous to deal with.

Don’t ever purchase from them.

Absolutely horrendous customer service. It's been a over a month since I returned the camera and still no refund. Emails are rude and unhelpful. Will not ever buy Polaroid products again.

No response after requesting an order cancellation, delays in refund and unhelpful staff. Won't be ordering again nor recommending. very unhelpful.

Faulty product and terrible customer service. I would not wish upon any consumer. Polaroid are not the company they once were.

Feedback for Polaroid Hi-Print - would not buy if there are other options. Printer is less than a year old and does not hold battery, I have to always keep it plugged. Every pack of paper is jammed and I can only print 5 out of 20 sheets. And this is after I changed my first printer for a guarantee. Quality is not great

I didn't like it. Bought polaroid plus, delivery was late and I missed the occasion of buying, support told me that it is my problem. Hope with camera itself will be no problems.

I must say I keep coming to a dead end when it comes to product support. The digital printer malfunctioned and stopped charging after the latest firmware update but it’s just outside of the warranty period so nothing can be done! Especially in the U.K.! Also it’s impossible to replace the battery so very badly designed product and uneconomical. I can’t find anyone willing to repair the product.
Polaroid keep passing me around to the same department who can’t help and don’t want to own the issue.

I ordered a camera, film, strap and bag and the items were delivered in immaculate condition and well packaged. The explanations on the website made it clear which items would and would not be compatible with the camera. The items were gorgeous - high quality and beautifully presented. Sadly, through no fault of theirs, I had to return the items due to the intended recipient already having similar gifts. I was quite anxious about this because, due to a terrible flu, I’d missed the deadline for returns. However, this was accepted by the company who even sent their best wishes for my recovery, along with a postage label to print and instructions to return (easy enough, dropped off at a local shop). The camera was amazing - i’ll likely order one for myself in the future! Great service.

Absolutely horrible costumer service. They don't even say on the website that their stuff isn't meant for the Instax polaroids. They also make you pay for the costs to return packages. Unprofessional scammers.