Polaroid Anmeldelser 

I work as a professional photographer and bought a new polaroid, that broke after 4 pictures.. "Roslyn" toke my case, and it pretty much felt like she wasn´t giving a sh**! I even sent pictures of the broken camera, and they still gave me a "default" ansvar about a "resetting" of the camera, which made no sense.
Horrible service.
P, Denmark.

I would give Polaroid no stars if possible. I ordered a Keith Haring camera for my daughter on the 7th December. They sent the wrong camera. Even though it's their mistake, they would not send out a replacement until I proved it and sent a photo of the wrong item received and that they received the wrong one back. So it went back 29th December via DHL. They haven't confirmed receipt or sent anything. Told now after chasing again that they are doing an end of year stock take so they will contact me when ready. Laughable slogan on their website We're here to help you! Unless its a special camera or item you can't buy elsewhere don't bother! they can send out wrong items and clearly don't care a fig about their customers to even try to sound like they care.

I purchased some very nice-looking sunglasses, but after a few weeks of use, the glass colouring faded and the glasses became unusable.
As a result, the appearance is nice but the quality is poor.
Also, the customer service is poor.

Son bought me a 50 inch TV for christmas last year had onging problems with keeping channel guides, This morning turned on and screen suddenly turned black 2 weeks out of guarantee would not touch again very disappointed.

So upset with this company. My boyfriend bought me a Instant Now Polaroid Camera last Christmas and once I was able to use it all photos come out with steaks and white lines on the photos. I contacted the customer service team and spoke to Roslyn who took on the case and even after proving that it wasn't an issue with the film pack but the camera itself by sending photos of the photos taken with the camera (showing different batch numbers of film used) all she did was send me an extra film pack. She then said that this can happen due to a new chemical formula used... I understand that minor blemish marks may appear with these cameras however not massive white streaks that run through half of the whole photo. This Is a year later and I can't use my STILL NEW polaroid camera as there is a fault with it. No solution given to fix this and therefore they sold us a defective camera for over £100!!!! Disgusting service. Don't order from them.

Order number: UK59191 Request case number: 333809

I've ordered 3 packs of film that hasn't been delivered. Now polaroid want's me to chase after dhl... They generally don't seem to give a s**t about any of this. Polaroid what a waste of money and time LOL

Bought a 49" TV from Asda 18 months ago and it is garbage!! The apps (ITV Hub, Netflix, BBC Iplayer etc) often wont play. The sound has become so tinny it is difficult to make out what is being said and the reverberation can be quite uncomfortable to the ears.
I suppose you get what you pay for; I didn't pay a huge amount of money but I didn't expect to get rubbish.

Bought a brand new HD TV, had it less than 18 months and now there's no picture. From what I've seen online this has happened to a lot of people. DONT BUY A POLAROID TV.

Brought a Polaroid tv for Christmas. At first the tv was brilliant but now always disconnects from the wifi, never loads anything, half of my channels always disappear and usually always buffers. Would not recommend.

Worst customer services ever! Bought a pair of their sunglasses and the first time I used a silk to clean the lens most of the polarisation came off. Reached out tonpoleroid and they told me to go back to the seller. I was told it was my fault, so bought another pair of identical glasses and the same exact thing happened.. they must be aware they have knowingly sold glasses at £50+ that are not 'fit for purpose', but they do not care.
I would love to upload the photos here bit cannot see how.

Ordered a Bluetooth Printer to be shipped to my business address but instead was delivered to DHL collection point. Their customer service agents were dismissive and extremely unhelpful.

Bought very nice looking sunglasses, however after a few weeks of usage the glass coloring went off and the glasses look bad.
Therefore nice look but bad quality.
Also customer service is not good.

I had a great Customer Service from polaroid.eu!
As the package did not arrive at mine due to DHL Germany not giving me any delivery notice, the polaroid customer service was a great help and gave me an overall very good experience! Will recommend

I’m in the EU and bought from Polaroid EU. They’ve charged me €15 for shipping, which I find surprisingly expensive compared to other e-commerce’s, but that’s ok because it was a gift to someone especial.

What’s not acceptable is that they ship it to DHL with the lowest priority possible and it takes more than a week to arrive, even tho they charge this absurdly high shipping fee.

Support says it work 9-5 on weekdays but won’t even bother to answer your requests, it just another open ticket on their helpdesk system.

Don’t bother buying in here, they charge as a premium brand but won’t answer if you have a problem.

Definitely not recommend to anyone!

I want my money back cheap and nasty product ever. £250 for a plastic box not fit for purpose. I'm fuming

Bought a Polaroid tv for my daughter less than a year ago pictures gone can only hear sound.I can't find my receipt so think im stuck with a broken tv my daughter is devastated.Don't think asda will do anything without a receipt

I knoe this is diffrent but i bought polaroid batterys for a lantern and sat in my room one day and herd this small bang and batterys exploded pls becareful and do not purches as theres potassium hydroxide and can harm skin

Bought a Polaroid printer from UK.polaroid.com. Wished I’d just used Amazon and not gone direct. Firstly they are in Holland, so when trying to return it had to pay over £20 in postage, especially when the site is a UK address.

Now, 5 weeks after returning it, I have no refund. Emails have been ignored, the phone number they ask you to ring goes straight to voicemail and no-one returns messages.

Avoid this company unless you too want to waste time chasing. I’m taking this up with my credit card company now, and failing that the ombusman. I’m amazed they are allowed to trade like this.

I have never seen such chaos and incompetence in any company
I bought a camera, strap and film kit from uk.polaroid.com
I paid, the orders were processed
free delivery, no additional fees
A courier comes with a parcel and says that I have to pay 42 pounds, because as it turned out, no English side but the parcel was sent from the Netherlands and I have to pay customs
There was no information when ordering about additional charges
Of course, I did not accept the parcel because it was cheating the client
I've been fighting for my money back for a month anyway
Polaroid client service is the worst chaos and incompetence
they deceive customers

My tv is 18 months old an this morning it's stopped working an only had 1 year manufacturers warranty. Won't b wasting my money on another one that's for sure time to buy a Samsung I think