Polaroid Anmeldelser 

Worst experience ever. I bought a camera from the oficial web site Unfortunatly It doesnt work I tried to send them back But got respond that they are busy and have no time. Just ve lost 130 euro And waist of my time

Got a polaroid go camera for Christmas which I was very excited about as I've been wanting one for quite a while, after taking a few pictures we discovered that the quality the camera produces is very poor, I really wanted to like this camera but unfortunately I had to send the camera back, still awaiting a refund for the camera,case and strap.

I’d love to give it -10 stars if I could. Worst service ever.
I bought a faulty printer, never worked. It’s been more then 2 weeks and I have 0 answer to the multiple emails I sent.
120€ down the drain because the return policy is 2 weeks and someone from Polaroid’s approval.
Serisouly, do not buy Polaroid products.

Le produit ne fonctionne pas au déballage... après avoir chargé l'appareil et mis une cartouche la photo reste bloquée dans l'appareil, et après avoir installé une seconde cartouche même chose...perte d'argent cet appareil à éviter.

Waiting for weeks to receive my products (confirmation says: arriving before Christmas). The order has status ‘shipped’ but never arrived at transport. Helpdesk hasn’t any solutions. Hopefully the delivery will happen soon!

This review for the Polaroid Now Generation 2 Instant Camera - purchased from Argos , quality of the photos are very poor and blurry , the film must be purchased separately and it cost 16 for 8 photos , it’s waste of money , I am shocked how bad are the photos quality and the reviews of this product are positive in most online websites, it must be fake reviews !! Be careful guys from this rubbish product and do not buy it , I will return it tomorrow 26th December for sure .

This is for a review of Polaroid (UK) themselves, rather than any specific item.

I purchased a bundle consisting of a Polaroid Go Generation 2 Instant Camera, a Polaroid Go Camera Case and Polaroid Go Color Film Double Pack - three items in total.

When the order arrived, only the camera and film were in the box - the case was not there. I had received no notification from Polaroid that the case wouldn't be posted, or that the order would be complete. The shipping note within the box only had reference to the camera and film as well - it was as if the case had not been ordered.

I contacted Polaroid and within a few hours (to be fair to them the initial response time to my query was the only good thing about the whole experience with them) they responded with a glib apology ('we're sorry your order was not complete') and then told me that the case was out of stock. When I queried why they had not informed me the case was out of stock when placing the order, or that the order was going to be incomplete when posting the order, they didn't respond.

As this set was a birthday gift I asked if they had the case in another colour, and if so, if I could return the camera I had received to them and they then replaced it with a camera and case of the same colour, but there was no response this time. When I chased this email, they eventually responded to tell me that there were no cases in stock at all (in any colour) and that they were refunding the cost of the case. They also offered to refund the camera I had received if I wanted to return it. And they threw in a 10% discount code on future orders (not that I will be ordering anything from them again after this experience).

I have managed to order the case from Amazon, but at more than double the price they refunded me (I've no idea what the case should cost on its own as it was part of a bundle) but because of Polaroids sheer incompetence and poor customer service I am now effectively out of pocket as I have had to pay more for the case (£25) then the refund (£11.68).

My feeling from this is that Polaroid is an incredibly poorly run company with little to no idea what customer service should be (how can you post an incomplete order and not even acknowledge it) and I will never deal with them directly again.

Ho sempre comprato pellicole da loro per avere prodotti freschi. Nell’ultimo ordine ho acquistato 5 pacchi di pellicole e due di loro avevano evidenti problemi, viravano fortemente sul magenta. Allora ho scritto all’assistenza che mi ha fatto mille domande, chiesto foto di codici, foto delle pellicole. Alla fine non mi hanno Comunque rimborsato, mi sono dovuto tenere le loro pellicole difettose.

Bought a polaroid lab, mid range review as the quality of the images is a little poor. The lab/ poloroid can't really cope with high dynmic range in images and tend to be quite dark. So, it might not suit everyone, but some people might want this specific look.

Support from poloroid was initially a little sparce but did get some decent advice once I sent some pictures for them to look at.

My husband bought me a Polaroid now+ retro camera with extra film and the strap. The quality of the photos is absolutely dreadful and each photo takes 15minutes to develop....which needs to be done on a clean flat surface upside down (really useless for outside photography) The film works out at £2 per photo...for grainy blurry rubbish images! I'm so angry my husband has wasted his money on this. The reviews at the time were clearly paid or fake as it is trash. Polaroid which was once a fantastic business should be ashamed of themselves.

fantastic fantastic fantastic fantastic

Catastrophe,
Mes photos ne prennent pas, elles sont soit noires, soit toutes blanches ! Je suis extrêmement déçu et en colère, surtout quand on voit le prix des recharges.

Absolute trash product, the photos don't even come out so that you can see them. Don't get any of the big models, and they don't offer free returns so don't both buying from this site

Film was poor quality, and immediately upon purchasing it I was spammed by third parties outside the EU that polaroid had shared my PII with

What a pity you can not give a minus star review. Bought a polaroid camera april 2024 and black and white film. Quite simply - do not waste your money! Dreadful quality. Dreadful customer service. Just so bad its difficult to know what else to say

Ik had een kapot rolletje filmpapier toegestuurd gekregen dus stuurde ik naar de customer service. Toen mijn mail verzonden was merkte ik dat ik het rolletje toch kon gebruiken zonder problemen. Ik kreeg snel reactie op mijn mail maar ik was nalatig terug te reageren. Ik kreeg nog een aantal mails met de vraag of ik hun mail al had kunnen bekijken. Uiteindelijk heb ik terug gemaild en uitgelegd dat het probleem was opgelost. Instant kreeg ik een heel vriendelijke reactie terug en toch nog een kortingscode. Ik heb nog nooit zo'n goede cutomerservice geweten, ik vond het zeker een review waard.

Contrairement aux commentaires lus, problème dans la livraison et réaction très rapide et appropriée, par mail.

Having contacted customer services about photos printing very dark, they advised that the prints were damaged by X-ray having travelled abroad.

I explained that not all photo prints had been taken abroad and even the prints from home had also been coming out dark. I provided multiple examples of both sets showing the same problem.

I was simply bombarded with frequently asked questions links to travelling with prints.

Nevertheless, I purchased new prints, and provided additional evidence of prints coming out dark. I shared images of the new prints arriving at my home, the unboxing, unpackaging, and lights in the room environment for the photo alongside images taken from an IPAD to showcase how poor the product had printed the photo.

I was handed to a new customer service agent, who then completely ignored this email and sent me yet more links about x-ray damage on films.

I repeatedly request a phone contact number and have been ignored.

Without any shadow of doubt, this is beyond the worst customer service I have ever experienced.

Worst customer service ever! Nowhere to call to check on a non-delivered order. No order shipping number and money taken 6 days ago. No response to email. Now I have to dispute charges with the bank! FRUSTRATING!

Pessima esperienza, problemi di pellicole difettose con un assistenza clienti veramente poco professionale