Thank you for your help. I didn't realise their was a subscription as I didn't create an account. But thanks for sorting this for me.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Thank you for your help. I didn't realise their was a subscription as I didn't create an account. But thanks for sorting this for me.
Selskapet har svart
Paid £1.99 to not be told anything different than I'd already found online. Answered many questions with accuracy for there to only be a 60% match on two different injuries. Not helpful then as I'm s... Vis mer
Selskapet har svart
There were thorough questions to identify problem area, pain type, motability issues etc Hence more info to diagnose likely condtion. Also offers treatment plan specific physiio to ihelp improve.... Vis mer
Selskapet har svart
Thanks so much for your assistance with this matter. I was very impressed with the results after answering the detailed questions asked about my health concerns. I can now bring this information back... Vis mer
Selskapet har svart
Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.
Nederland
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
good advise, refunded my subscription (my fault)

Svar fra Physiocheck.co.uk
Thank you. However the sign up process was confusing. I went all the way through only to be asked to pay again, hence two subscriptions.

Svar fra Physiocheck.co.uk
I am furious as I did the online check quiz to see if I had arthritis. I thought it was a one off payment of £2.49 to get the results which I paid but oh no I’m now signed up to a £12.99 monthly subscription which I can’t get out of. There are no clear guidelines as how to cancel this subscription. Very very annoying. Sick of companies hoodwinking customers then making things difficult to cancel.
As a later addition to this review…the company has offered to give me a refund and cancel the membership which is good of them but they need to listen to the feedback and amend their website so customers do not feel hoodwinked by them and then have to be grateful they’ve offered a refund.

Svar fra Physiocheck.co.uk
They gave me a refund when it is not their usual practice.

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Svar fra Physiocheck.co.uk
I honestly thought I'd cancelled this,but when the payment came out I emailed them and I got a reply back saying that they would refund me ....so very kind of them.

Svar fra Physiocheck.co.uk
It gave the good diagnosis (after having see a physio, I can tell) and good exercises.

Svar fra Physiocheck.co.uk
I wanted information on some symptoms that I was having. While searching, I ran across their site. I agreed to pay a small amount to use the site, however I overlooked the fact that I was signing up for a subscription that had a recurring fee. After seeing that same fee show up in my bank statements, I sent them an email asking to stop the payments. They were gracious in their answer, and agreed to stop my subscription. My thanks to them for understanding that mistakes are made, and for correcting it for me.

Svar fra Physiocheck.co.uk

Svar fra Physiocheck.co.uk
This website is very practical and easy to use. the step by step guidance based upon your symptoms and the results of an actual do it yourself physical assessment is really helpful and a great idea. It provided me useful information. I don't have a current need for an ongoing subscription, but would definitely recommend this site to others and would refer to it again if needed in the future.

Svar fra Physiocheck.co.uk
Website clearly not explicit enough and certainly bad practice to have one transaction trigger a monthly subscription. Anyway seemingly satisfactorily resolved.

Svar fra Physiocheck.co.uk
I had a concern and you guys solved it . Thank you soo much. Best customer service

Svar fra Physiocheck.co.uk
Clear, concise and hopefully accurate.

Svar fra Physiocheck.co.uk
Accurate diagnosis and recommendations for remedial actions

Svar fra Physiocheck.co.uk
Quickly answered and fixed issue

Svar fra Physiocheck.co.uk
Lost of questions very detailed and accurate. Recommended

Svar fra Physiocheck.co.uk
Really good results from my self check and a comprehensive programme of exercises to provide relief. Thank you

Svar fra Physiocheck.co.uk
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Lær om anmeldelsesprosessen på Trustpilot.
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