Physiocheck.co.uk Anmeldelser 500

TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Thank you for your help. I didn't realise their was a subscription as I didn't create an account. But thanks for sorting this for me.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Thanks so much for your assistance with this matter. I was very impressed with the results after answering the detailed questions asked about my health concerns. I can now bring this information back... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

There were thorough questions to identify problem area, pain type, motability issues etc Hence more info to diagnose likely condtion. Also offers treatment plan specific physiio to ihelp improve.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The service is detailed in a way that doctors rarely are. What I learned helped me talk to my doctor and make better sense of my symptoms. I'm not able to follow the exercises given on the site at thi... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Fysioterapeut

Skrevet av virksomheten

Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

500 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 95 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Easy to use

Clear instructions for exercises that you can follow in real time. Easy to negotiate website.

26. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Physiocheck.co.uk

Hi Fiona,

Thank you for the review, we really appreciate it.

Vurdert til 5 av 5 stjerner

In-depth and intelligent!

The service is detailed in a way that doctors rarely are. What I learned helped me talk to my doctor and make better sense of my symptoms. I'm not able to follow the exercises given on the site at this time because of other restrictions but I look forward to getting back to it when my other issues are healed.

7. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Physiocheck.co.uk

Hi Diane,

What a lovely review, thank you!

Vurdert til 5 av 5 stjerner

Good so far

Good so far. I took the quiz, paid to get the results. Now i have the app. When you join on a laptop/desktop, it's not obvious that you need the app to see the exercises.

i've done all the exercies as directed two days in a row and already feel some improvement. I suspect I'll pay to have the first month (£16.99 more) but if i'm ok, then I'll quit at that point.

5. januar 2026
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Svar fra Physiocheck.co.uk

Hi Charlotte,

Thank you for your review. We're glad you're already feeling the improvement.

If you want to cancel your subscription, you can do so yourself in your account or by sending us a message. Our customer service is available 7 days a week, and we always respond within one day.

Vurdert til 5 av 5 stjerner

Correctly helped me initially diagnose…

Correctly helped me initially diagnose an achillies partial tear and treatment plan which 8 confirmed witha doctor

8. august 2025
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Svar fra Physiocheck.co.uk

Hi Michael,

Thank you for your review, we really appreciate it.

Vurdert til 5 av 5 stjerner

Great diagnosis

The initial survey/diagnosis goes into great depth and I am happy that the diagnosis is hopefully correct. Now to see what the treatment will be.

31. desember 2025
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Hi Richard,

Thank you for your review, we really appreciate it!

Vurdert til 5 av 5 stjerner

No quibbling…

There was no quibbling, my payment was refunded and subscription cancelled.

29. desember 2025
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Hi Val,

Thank you for your review, we really appreciate it. We're glad we were able to find a solution together.

Vurdert til 1 av 5 stjerner

Predatory auto-renew subscription of 12.99 a month

as others have mentioned this is a company that has ruined what is a good product (computer generated physio diagnosis) by tying into a predatory, non-transparent 'scamscription' model. They ask you to pay a one off fee for the diagnosis, but then rely on you inadvertently agreeing to a 12.99 monthly fee. The billing on paypal is also in the name of "hierhebikpijn.nl B.V." rather than physiocheck so it's hard to spot.
Such a shame, they genuinely have a good product but they ruin it with this.

24. juli 2025
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Svar fra Physiocheck.co.uk

Hi,

We've since contacted you personally. We're sorry to read this review after issuing multiple refunds.

It's true that the charges are being debited under the name 'hierhebikpijn' . Our head office and payment provider are located in the Netherlands. We've requested this change several times, but unfortunately, this isn't possible.

I'm sorry to hear that the payment didn't proceed as expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by canceling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page. We've also sent you screenshots of our website, where you agree to a monthly subscription during the self-checkout process, unless it's canceled within the 7-day trial period.

Vurdert til 5 av 5 stjerner

Great service

Great service. Just be careful of the ongoing subscription if you do not require it. I was charged, but they refunded back, which tells me they are a company of high integrity.

28. desember 2025
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Svar fra Physiocheck.co.uk

Hi Mark,

Thank you for your review, we really appreciate it. We're glad we found a solution together.

Vurdert til 5 av 5 stjerner

Cancellation was swiftly enacted.

Cancellation was swiftly enacted.

1. desember 2025
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Svar fra Physiocheck.co.uk

Hi Natalie,

Thank you for your review, we really appreciate it. You can always easily cancel your subscription by sending us a message or canceling it in your profile :)

Vurdert til 1 av 5 stjerner

Subscription Trap

I signed up to what I thought was a one off check and unknowingly have been paying £9.99 a month for 18 months. There was never an email or notification saying that I had subscribed or indeed any reminder about what was apparently a one month trail or even anything encouraging me to use the service. The first email was today as my card has been locked so the email was asking me to pay. I have never used the service. I might have done if I knew I was paying for it.

Update: they have offered to refund one month if I remove this review! This company make money from "subscription traps" or unwanted subscriptions. A decent company will always send timely reminders and other information about subscriptions. I never even got an email telling me I had subscribed in the first place; only one that I had registered an account. This is probably illegal practice. There is a new law in Uk that will make all of the above illegal so such companies will not be able to get away with such terrible way of doing business. They need to do much better to restore for me any trust in this company than refunding me one month when they have taken about £170 from me without me knowing it.

24. desember 2025
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Svar fra Physiocheck.co.uk

Hi,

We've contacted you personally and unfortunately weren't able to reach a resolution. We're sorry to read your review, even after we've refunded you.

I'm sorry to hear that the payment didn't proceed as expected. You authorized us for future payments by paying for the trial period. You may not have seen this, or you may have overlooked it, but you could have prevented the payment by canceling your subscription during the 7-day trial period. We explicitly mention all this on our checkout page and pricing page.
We've also sent you several screenshots, which are indicated during the self-checkout process.

Vurdert til 5 av 5 stjerner

I found this company excellent.

I liked the information from this company and they successfully diagnosed my problem. The exercises are good.
However I did not want to pay every month but they quickly replied to me and cancelled.

21. desember 2025
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Svar fra Physiocheck.co.uk

Hi Valerie,

Thank you for your review. Canceling your subscription is of course no problem and can be done at any time.

Vurdert til 5 av 5 stjerner

I was able to figure out what was wrong…

I was able to figure out what was wrong and stated getting help to correct the problem right away. I started feeling better within hours!

19. desember 2025
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Svar fra Physiocheck.co.uk

Hi Heather,

It's great to hear you're feeling so much better so quickly. Thank you for your review; we really appreciate it.

Vurdert til 5 av 5 stjerner

Thanks your response and prompt refund…

Thanks your response and prompt refund was very much appreciated. It has restored my faith in your service.

14. desember 2025
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Svar fra Physiocheck.co.uk

Hi Sylvia,

That's great to hear! Our customer service is available 7 days a week and we always respond within one day. We're glad we were able to resolve this together.

Vurdert til 5 av 5 stjerner

Satisfactory

Satisfactory

11. desember 2025
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Svar fra Physiocheck.co.uk

Hi Emmanuel,

Thank you for your review, we really appreciate it!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv